Back

Go Kia West

Coquitlam, BC

3.0
266 Reviews

1881 United Blvd

Coquitlam, BC

V3K 0B6

Directions

By Type

266 Reviews of Go Kia West

December 01, 2022

Had good experience. No pressure sale was the main factor for my purchase. Jenny and Sajan thanks a lot. More

by PAD
Recommend Dealer
Yes
Employees Worked With
Jenny , Sajan
Dec 02, 2022 -

Go Kia West responded

Hi PAD! Thank you so much for taking the time to rate us 5 Stars! We are so happy that you had a great experience at our dealership with Jenny & Sajan! We truly value and appreciate your business and we look forward to seeing you again soon!

September 28, 2022

The worse customer service and finance managers do not have a clue about their role. It was pathetic and abysmal. Very sad and disappointing. More

by jorgecamberos
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The worse Finance Manager
Oct 03, 2022 -

Go Kia West responded

The General Sales Manager, Joel Edgar, would love an opportunity to discuss your experience. Please feel free to reach out to him via email or phone at 604-777-1292 or joel@kiawest.com. He is on shift Thursday to Mondays and looks forward to speaking with you regarding any issues you experienced.

September 02, 2022

Salesperson Feiyue helped me find the car that I need and within the timeframe since I needed a car right away. He is patient and understanding for his client. I appreciate his help and the car works very More

by Katie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feiyue
August 11, 2022

I appreciate all the help from Ethan an his team, was very professional an made a difficult decision much easier, thanks More

by Skdeschutter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan
Aug 12, 2022 -

Go Kia West responded

Thank you so much for taking the time to rate us 5 Stars! We are so very happy that you had a great experience at our dealership with Ethan! We truly value and appreciate your business and we look forward to seeing you again soon! Have a great day!

July 20, 2022

Horrible service by Sam W from the coquitlam branch mocked me and verbally threatened me More

by greggers911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam W
Jul 26, 2022 -

Go Kia West responded

Greg, You have written several reviews about your experience stating that you are upset there is recalls on your recently purchased vehicle and that you want a loaner. As explained to you, our Service Manager and Kia Canada can provide a loaner for you however it is a requirement for you to provide a credit card for security of the loaner. Unless you can provide this, we are unable to give you a car to use. Please feel free to reach out further to our Service Manager and he can work something out with you. Andrew Taylor, Service Manager. 604-936-5429 or andrew@kiawest.com

July 11, 2022

Great & staff are very helpful no doubt they are number 1 dealership in Canada,thanks Kia More

by TEO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan,Jenny,Shayne
Jul 12, 2022 -

Go Kia West responded

Tea, We are pleased to see that your experience was exceptional and are grateful for you to take the time to leave us this amazing and review! Have an amazing day!

June 16, 2022

Stay away from this dealership. Don't even go near them. Ripoff, lying people. Lots of other kia dealers around. More

by Meebell10
Recommend Dealer
No
Employees Worked With
Gursajan, Tyler (sales Manager)
Jul 06, 2022 -

Go Kia West responded

Meebell10 Our Customer Manager, Kali Cameron, would love an opportunity to further discuss everything with you. Please feel free to reach out to him via email or phone at 604-777-1292 or kali@kiawest.com.

June 13, 2022

Very friendly and efficient staff, this was my first time at this dealership other than the day I bought the vehicle. Keep up the great work!!! More

by Jojo2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raghav and Tyler
Jul 06, 2022 -

Go Kia West responded

Hi Jojo2! Thank you so much for taking the time to rate us 5 Stars! We are so very happy that you had a great experience at our dealership! We truly value and appreciate your business and we look forward to seeing you again soon! Have a wonderful day!

May 17, 2022

We came to Kia West to see a used Sportage and the service we received was great. Raghav showed us two cars, one of which more than met our needs for a fair price and made the process very easy. There More

by Thunderbuffalo525
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raghav Singh, Corey
May 18, 2022 -

Go Kia West responded

Thank you so much for your 5 Star Review and for your kind words! We are so pleased to hear that you had a great experience at our dealership with Raghav and Corey. We truly value and appreciate your business and we look forward to seeing you again soon! Thank you so much and we hope you have a wonderful day!

April 22, 2022

I Felt used from the start, felt like all they wanted was the money I had. Never gave me a second option to buy... While I was looking to sell it, they called and lowballed me on the price... I would not re More

by RedRay
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenny Eliazian
May 18, 2022 -

Go Kia West responded

RedRay, The General Sales Manager, Joel Edgar, would love an opportunity to discuss your experience and go over all the paperwork with you. Please feel free to reach out to him via email or phone at 604-777-1292 or joel@kiawest.com anytime between Thursday to Monday.

...
4
...