Go Kia West

I love this dealership We recently bought a car for a 19-year-old daughter. We had a great experience with the original purchase. Less than a month later the car started to We recently bought a car for a 19-year-old daughter. We had a great experience with the original purchase. Less than a month later the car started to make a noise. I phoned and spoke to manager Jenny and she told me to bring it in without hesitation. The service immediately took us in and concluded it was a catalectic converter ! The faub on her key was also broken and Patrick looked through all the spare faubs and found a backing for hers which made hers work perfectly. I'm sure no other dealership would give a service like this both of these employees went over the top to make us happy. Kia West you're lucky to have Jenny and Patrick on your team I'm sure you are aware of that. Thank you very very much for the great service I will recommend Kia West to anyone looking to buy any vehicle ! I also love the fact that your staff are very respectful of each other. Every time I came in I was introduced to anyone I was speaking to in a professional and friendly manner keep up the good work More

Amazing team..been here twice and they are 2 for 2! Mo, Noah, Shayne, Jacqui..was so impressed with the whole team, I wasn't even here for myself. Was helping my gal vehicle shop and boom, got the deal, Mo, Noah, Shayne, Jacqui..was so impressed with the whole team, I wasn't even here for myself. Was helping my gal vehicle shop and boom, got the deal, financing, vehicle and treatment we wanted. I'm not in the market for a vehicle at the moment but I'm goin back there when I am. Great work you guys! More

More than we could have ever asked for! A+ Dealership!!! We had a heck of a time getting an approval because of trusting other car companies who scammed us. But thanks to the amazing effort of so many peopl We had a heck of a time getting an approval because of trusting other car companies who scammed us. But thanks to the amazing effort of so many people (sorry if i miss a few names), Jenny E, Sean, Jen and the entire finance team, we were able to come up with a solution, and instead of leaving with the car I THOUGHT I wanted, I left in the car I NEEDED. Not to mention that, but they really pulled through and got us into a Niro with the color we wanted and treated us amazingly. I never once felt pressure, and while again I couldn't get everything I thought I wanted, I know that I walked away with one hell of a deal. I want to thank all of Kia West who was involved in this trade in, (including those names I never mentioned or who worked in the background) for being so dedicated to making this a pleasant transaction. I am so much more fond of this Niro, over the Soul based on my needs, and even my baby sleeps comfortably on long car rides. This was my first brand new car purchase, and I now know, if I need to get the best deal, I am going to Kia West and asking for Jenny and Sean and the team, because I know they actually understand I'm a person and not just a paycheck. If you are thinking of buying a car, look no further, be patient and be willing to compromise on trying to get everything of what you think is a deal, and listen to their explanations and recommendations, think it over and then go back. This was single-handedly the best choice I made. Before anyone asks, no I do not work for Kia and no I was not paid or asked to write this review. More

8 new Cars in last 22 years best experience I have Purchase 8 new Cars in last 22 years this was the best experience ever. Interesting all 8 were Korean products, I guess I like Korean Innovat I have Purchase 8 new Cars in last 22 years this was the best experience ever. Interesting all 8 were Korean products, I guess I like Korean Innovation & Warranty help bring me back to the Cars but this was the best sales experience I have had. I have shopped dealerships, of the 8 vehicles I tried 4 dealership. Question is why, what are the other ones not doing to retain customers. Some dealership thinking we are the only dealer in town, if you like a great Korean car you have to buy it from us? I have left the Surrey/ Langley dealer for this reason. They are to smug. I'm looked at Kia West in Coquitlam for Pricing exercise and "found breath of fresh air " Dealership I'm feel comfortable with. Dave from the Sales team is friendly and inviting to Jenny was a great person to dealer with, not the old boys (Pressure cooker of the other dealership) Nice to see a new change in Kia Dealership model. I had a Kia 5 cars back, but when I went back as a returning customer I found them cold and uninteresting in my business and had written your Kia Brand off because of the aggressive and pushy, not a friendly experience , even if you have a great product. Can't said enough about the sales team Dave, Jenny & Dane in the finance dept. As you can tell I'm over the moon, with my new car. I'm sure they will live up to the high standards I expect when dealing with me as clients. Looking forward to driving my new Forte EX in Hyper Blue, sunroof open to the Mariners game tomorrow. Thanks again Kia West for proving Kia is a Brand I can come back to as you are humans. Your Kia West sales team do care about the customer's personal experience. Always being asked if you need anything Dave, Jenny, Dane, Andrew & Shayan make everyone who walks in the door welcome. Thank you for bring Kia Forte back in to my life, this is a personal experience everyone one need to enjoy from Start to finish (all aspects of a Car Purchase and after sales service.) Scott More

Soul ev Love my soul electric, kia west has the best pricing on new Kia electrics. Not by much, but they beat north shore Kia by $50 Love my soul electric, kia west has the best pricing on new Kia electrics. Not by much, but they beat north shore Kia by $50 More

Great service Staff at Kia west all very pleasant. In particular salesman we dealt with Ken Miscisco was exceptional. A new employee he was well informed and knew a Staff at Kia west all very pleasant. In particular salesman we dealt with Ken Miscisco was exceptional. A new employee he was well informed and knew all the vehicles we looked at. You knew it was a good place to deal as other customers were very relaxed and comfortable. We ended up buying two vehicles and Ken was right up on info on both even though not Kia product. Neither myself or my husband felt pressured at any point and both of us are very happy with purchase. We will definitely go back to Kia west and will ask for Ken Miscisco to help us. More

Amazing Car Shopping expereince Excellent staff, friendly fun environment! Was in on the weekend and had a great time with the BBQ they had going on as well as the live music. Make Excellent staff, friendly fun environment! Was in on the weekend and had a great time with the BBQ they had going on as well as the live music. Makes for a fun car shopping experience. Ended up buying a used Kia Forte being it was more within my budget but the process went smooth and the staff were so helpful and not pushy at all! Highly recommend them! More

Thank you If I won the lottery today and were to take 25 friends and family members to buy cars for, we'd be going to KIA West in Coquitlam! From the minute I w If I won the lottery today and were to take 25 friends and family members to buy cars for, we'd be going to KIA West in Coquitlam! From the minute I walked in the door, every member of the KIA team made the experience great! Friendly, proud and truly there to help you out and make the process smooth! From sales, Jenny, to finance, Dane, the woman who did my insurance, evdn the woman who helped me with the coffee machine, everybody was just happy to be there and that is a sign of a great company! An affordable, reliable car, represented by a group of solid professionals so again, Thank You KIA West! More

Fun experience, no pressure, impresive service My daughter and I had a productive and fun experience negotiating a purchase price on a used Kia Sportage this weekend. Jenn, our sales rep and Mo My daughter and I had a productive and fun experience negotiating a purchase price on a used Kia Sportage this weekend. Jenn, our sales rep and Mo, the General Sales Manager were very professional - both projected a sense of humour and fun into a process that can be stressful and create anxiety. We were picked up at the ferry, chauffeured to the dealership, wined and dined on popcorn and cappuccino while my husband played with balloons (staying away from negotiations). We went home happy with the Sportage - the dealership closed for the day shaking their heads and waving good riddens. All in good fun!!!! would highly recommend Kia West to our friends and all others looking to purchase a vehicle. Great service, great staff and best of all no pressure.. More