
Go Kia West
Coquitlam, BC
By Type
267 Reviews of Go Kia West
Service Ive taken my car to them for service..They are the only ones to have worked on my car..To my. Surprise there was scratches all over one part of the ca Ive taken my car to them for service..They are the only ones to have worked on my car..To my. Surprise there was scratches all over one part of the car after they washed it..I have told them countless times do not wash my car and again it happens..I had to pay my detailer 400.00 to polish my car as they use dam brushes on the cars.. another time they chipped the paint on globbed on some touchup paint that wasn't the same color thinking I wouln't notice.. when this was brought up to their attention they said oh someone else must have worked on your car I said no only you guys have worked on my car..Was then jerked around to come me and show the person about it..I took off work early for the appointment and the guy wasn't there.. totally unprofessional..This is what you get hiring kids that don't have any experience or knowledge.. More
Good experience. My wife and I, purchased a 2018 Sorento from Kia West. We looked at a lot of 7 passenger SUVs. But it was the staff that made the difference. Sale My wife and I, purchased a 2018 Sorento from Kia West. We looked at a lot of 7 passenger SUVs. But it was the staff that made the difference. Sales Manager Moe, gave us a great price, our sales person Brian was open and honest and the car was great. No pressure. Just a positive experience. Highly recommend. More
Unknowledgable advisor Been visiting this service centre for a few years. Was happy until I met a advisor named Tyler who didn't give me any update on my vehicle while my ca Been visiting this service centre for a few years. Was happy until I met a advisor named Tyler who didn't give me any update on my vehicle while my car was in service. Looks like a Playland for kids than a professional service centre. All his quote was uncertain and looks like he is 16. Terrible experience More
Found me my dream car Sabrina Sandu is very knowledgeable and worked really hard to find me the car of my dreams. I initially had chosen a Sorento as that's what I found on Sabrina Sandu is very knowledgeable and worked really hard to find me the car of my dreams. I initially had chosen a Sorento as that's what I found online that I liked but when I arrived was disappointed by the size and style (way to big). Sabrina was patient and was not discouraged by my disappointment and instead changed gears fast and started to send me specs for a number of other cars that I may like. It was a bit of a process, and she was graceful and solid throughout.She also knows her stuff inside and out. Now I own a car I LOVE and could not be happier!! Thank you so very much Sabrina!!! More
Above and Beyond I have been more than happy with my experience from the Service Center, and cannot recommend them high enough. They're always so friendly, personable, I have been more than happy with my experience from the Service Center, and cannot recommend them high enough. They're always so friendly, personable, and helpful! A special note of appreciation to Sandy, S.K., and anyone else who were so dedicated to finding my wedding band which had made its way from the glove compartment allllll the way through the heating system and under the passenger seat... if it hadn't been for you and S.K.'s keen hearing of the rattling ring, I would be without it. Endless appreciation to all of you for your help with this!!! More
Great staff, great product We just bought a Kia Forte from Kia West and not only I love the car, but dealing with the staff was pressure free, fun and pleasant. You can't go wro We just bought a Kia Forte from Kia West and not only I love the car, but dealing with the staff was pressure free, fun and pleasant. You can't go wrong if you go Korean, but also the dealership where you buy makes a difference. Jenny, the sales manager will make sure that every customer is satisfied, so if you need some help ask for her. 5 stars from me. Good job guys! More
I wouldn't go any where else. In 2016 we went to Kia West just to take a look. We needed something bigger, so with Jenny's help we purchased a new Kia Sedona. It was the best exper In 2016 we went to Kia West just to take a look. We needed something bigger, so with Jenny's help we purchased a new Kia Sedona. It was the best experience we have ever had at a dealership and with the best sales person ever. She wasn't pushy and she was extremely helpful to get us the best deal. More
Above and Beyond Jenny at Kia West provided me with outstanding customer service. Not only is Jenny very knowledgeable about the products she listened to the list of r Jenny at Kia West provided me with outstanding customer service. Not only is Jenny very knowledgeable about the products she listened to the list of requirements I had for my growing family and found me the perfect match within our price range. She made sure all our needs were met and did it with a smile. Her outgoing personality made the process fun and she followed through with everything she promised. It was an absolute pleasure working with Jenny! I would highly recommend you go see her if you need a reliable and affordable ride without the typical pressures of pushy sales people. More
Awesome I am so glad I went to kia west in couquitlum to bought my car, the staff are very friendly and helpful especially the manager Jenny she's AMAZING, sh I am so glad I went to kia west in couquitlum to bought my car, the staff are very friendly and helpful especially the manager Jenny she's AMAZING, she has an Amazing attitude. I would definitely go back if I need a new car in the future. More
Great team that worked together well! We had a great experience last year renting a Sorrento for 3 weeks after renting many other vehicles over the years and thought it would work for us w We had a great experience last year renting a Sorrento for 3 weeks after renting many other vehicles over the years and thought it would work for us when time to trade our car in for an SUV as we are readying for retirement and more travel. This dealer is close to home which makes access to future dealings and service. We were impressed with the level of excitement and team work displayed by all that work at this location. More