Go Kia South

Jasmine szoke was an amazing service consultant . she done all service job for me with high attention she done all service job for me with high attention More

Brought my Sedona in for warranty service. They had my vehicle for about 8.5hrs. When I dropped it off the vehicle was photographed for damage. When I picked it up there was a crack up my enti They had my vehicle for about 8.5hrs. When I dropped it off the vehicle was photographed for damage. When I picked it up there was a crack up my entire windshield. They refuse to fix it saying not their problem. They claim an old rock chip cracked. If that is the case apparently it is not at all possible that it happened when they drove it to test the repair. Bottom line when it was dropped off it was fine; when I picked up it was not. They did not care for my vehicle while they had it and left me with another repair bill. When trying to resolve they pulled up my car's history report and questioned me as to why I had not brought back there in 7 years (vehicle bought new at this dealership) and listed off where I was taking it. This is irrelevant to them damaging my vehicle but the answer is I had a horrible buying experience after I signed for it and horrible experiences working with the service department for getting repairs o the vehicle when it had less than 10k km. Against my better judgement I brought it back 7 years later and once again, a major mistake. They have turned me off of Go Auto and Kia in general. More

Used car sales go auto business model: 1. Used car sales only has a budget to fix aesthetics items like cleaning and washing even buffing the car... Maybe change a windshield. 2. If there Used car sales only has a budget to fix aesthetics items like cleaning and washing even buffing the car... Maybe change a windshield. 2. If there is anything else wrong with it, they expect you to purchase warranty and bring it back for service. 3. There is no consideration for how much of your time is wasted. 4. There is no proper mechanical review and repairs for used cars. Twice now go auto inspections were false on used cars and major repairs were needed within one day! (Last car was Wheel Bearings, and previously all suspension components and brakes 12k! After the inspection from go auto said it was fine!) Because their mechanics passed the car in the first place... There's no way I can go back there for service... I don't trust them at all! 5. They are motivated only by how many units they move a month. These reviews change nothing. More

Avoid this dealership at all cost! ! They are easy to get ahold of when you’re in the process of purchasing your new car. Once the paperwork is all signed, the customer service is dism ! They are easy to get ahold of when you’re in the process of purchasing your new car. Once the paperwork is all signed, the customer service is dismal! I’ve tried to address a concern with Brittani in sells and the service department. I haven’t received a call back. I was informed that Sandy O’Brian from management would be reaching out, still haven’t heard back from him as well. Not sure if they treat people from different backgrounds differently, but it sure feels like it. After buying the car less than a month ago, I was informed by the service department the brakes needed servicing. I spent over 390 to get that done. The important thing to point out is, the vehicle was purchased from this dealership with an inspection sheet stating the brakes were serviced prior to purchase. I’m not sure if Go Auto operates in a similar manner across the board, but this is beyond disrespectful! A formal complaint will be placed shortly. To anyone planning on purchasing at this location, AVOID AT ALL COST! More

Khandaker jr Ahmed assistant sales may is so arrogant. I was in dealership couple of days ago cause I got a call stating that there some sort of event going on so I can get some extra discount. When I wen I was in dealership couple of days ago cause I got a call stating that there some sort of event going on so I can get some extra discount. When I went there the just asked for token money to start when I refused so this assistant sales manager came in and treated me like I was guilty of something. When u told him that I got call stating that he said there is no event going on. I even gave him the number from which I recieved call he refused to recognise anyone with that number. Just a moment later I showed that number to two other dealers they recognise the number of their manager. The khandaker jr. Was only focused on getting token money from me. I am glad i didn't did that. I wouldn't go there no matter what More

These guys are a bunch of crooks, pure and simple. I purchased my Kia there 7 years ago and oil changes were included. Never a problem with that. However in May 2021 I took my friend to buy her new Ki I purchased my Kia there 7 years ago and oil changes were included. Never a problem with that. However in May 2021 I took my friend to buy her new Kia from them. I never received my finders fee. After numerous attempts to speak with someone at the dealership I gave up. I contacted the BBB and low and behold Gino (sales mgr) contacted me to say this will be put on my go-card, that was some months ago. Well as of today it still has not been received. How am I a senior on a fixed income, going to pay for this service? More

Every single time I have to wait for 2 hours to even get my vehicle work start. What's the point of booking an appointment if I have to wait 2 hours to be told the work just started? Last time I had to wa my vehicle work start. What's the point of booking an appointment if I have to wait 2 hours to be told the work just started? Last time I had to wait 2.5hours for simple tire swap. Today 2.5hours again for simple oil change. The worst and the slowest service. Staff are nice but they need to work on time management. There should be express line for simple job. More

I purchased a used 2017 RAM truck in December 2021. After 4 months and 3,000km of driving, the engine had a major issue and now requires a new engine. How could they perform a vehicle inspection and no After 4 months and 3,000km of driving, the engine had a major issue and now requires a new engine. How could they perform a vehicle inspection and not know there was engine issue? At the time of test drive, I inquired why the engine was ticking. The outside temperature was around -20C and salesperson indicated the engine is cold and tick will go away when warm. They have not returned my calls and I was not allowed to see the General Manager. I would not recommend this dealership as the after sales support is non existent and they were not willing to have a conversation about any type of compensation. More

Just recently bought a new car here. The service was amazing. They got me set up and rolled out of the lot in no time! The service was amazing. They got me set up and rolled out of the lot in no time! More

This is a NO-STAR Review. If you are reading this before you go to the dealership, DON'T GO TO THE DEALERSHIP. The vehicle I purchased required a complete engine replacement If you are reading this before you go to the dealership, DON'T GO TO THE DEALERSHIP. The vehicle I purchased required a complete engine replacement as part had been tampered with which caused a complete engine failure. More