Go Kia South
Edmonton, AB
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280 Reviews of Go Kia South
Smooth transaction and very helpful staff made my first car buying experience easy. Go Kia South and the crew have given me their full attention to all my car needs especially Maron. Thanks again for the g car buying experience easy. Go Kia South and the crew have given me their full attention to all my car needs especially Maron. Thanks again for the great help! More
I had a great experience at Go Kia South. Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend finding Gil Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend finding Gilian as she has been really helpful to me and made sure I got the best service possible. More
Great service department! Jasmine was amazing super helpful. She went above and beyond to make sure all went well with my repairs and recalls Jasmine was amazing super helpful. She went above and beyond to make sure all went well with my repairs and recalls More
Brought my Sedona in for warranty service. They had my vehicle for about 8.5hrs. When I dropped it off the vehicle was photographed for damage. When I picked it up there was a crack up my enti They had my vehicle for about 8.5hrs. When I dropped it off the vehicle was photographed for damage. When I picked it up there was a crack up my entire windshield. They refuse to fix it saying not their problem. They claim an old rock chip cracked. If that is the case apparently it is not at all possible that it happened when they drove it to test the repair. Bottom line when it was dropped off it was fine; when I picked up it was not. They did not care for my vehicle while they had it and left me with another repair bill. When trying to resolve they pulled up my car's history report and questioned me as to why I had not brought back there in 7 years (vehicle bought new at this dealership) and listed off where I was taking it. This is irrelevant to them damaging my vehicle but the answer is I had a horrible buying experience after I signed for it and horrible experiences working with the service department for getting repairs o the vehicle when it had less than 10k km. Against my better judgement I brought it back 7 years later and once again, a major mistake. They have turned me off of Go Auto and Kia in general. More
Used car sales go auto business model: 1. Used car sales only has a budget to fix aesthetics items like cleaning and washing even buffing the car... Maybe change a windshield. 2. If there Used car sales only has a budget to fix aesthetics items like cleaning and washing even buffing the car... Maybe change a windshield. 2. If there is anything else wrong with it, they expect you to purchase warranty and bring it back for service. 3. There is no consideration for how much of your time is wasted. 4. There is no proper mechanical review and repairs for used cars. Twice now go auto inspections were false on used cars and major repairs were needed within one day! (Last car was Wheel Bearings, and previously all suspension components and brakes 12k! After the inspection from go auto said it was fine!) Because their mechanics passed the car in the first place... There's no way I can go back there for service... I don't trust them at all! 5. They are motivated only by how many units they move a month. These reviews change nothing. More
Avoid this dealership at all cost! ! They are easy to get ahold of when you’re in the process of purchasing your new car. Once the paperwork is all signed, the customer service is dism ! They are easy to get ahold of when you’re in the process of purchasing your new car. Once the paperwork is all signed, the customer service is dismal! I’ve tried to address a concern with Brittani in sells and the service department. I haven’t received a call back. I was informed that Sandy O’Brian from management would be reaching out, still haven’t heard back from him as well. Not sure if they treat people from different backgrounds differently, but it sure feels like it. After buying the car less than a month ago, I was informed by the service department the brakes needed servicing. I spent over 390 to get that done. The important thing to point out is, the vehicle was purchased from this dealership with an inspection sheet stating the brakes were serviced prior to purchase. I’m not sure if Go Auto operates in a similar manner across the board, but this is beyond disrespectful! A formal complaint will be placed shortly. To anyone planning on purchasing at this location, AVOID AT ALL COST! More
Khandaker jr Ahmed assistant sales may is so arrogant. I was in dealership couple of days ago cause I got a call stating that there some sort of event going on so I can get some extra discount. When I wen I was in dealership couple of days ago cause I got a call stating that there some sort of event going on so I can get some extra discount. When I went there the just asked for token money to start when I refused so this assistant sales manager came in and treated me like I was guilty of something. When u told him that I got call stating that he said there is no event going on. I even gave him the number from which I recieved call he refused to recognise anyone with that number. Just a moment later I showed that number to two other dealers they recognise the number of their manager. The khandaker jr. Was only focused on getting token money from me. I am glad i didn't did that. I wouldn't go there no matter what More
These guys are a bunch of crooks, pure and simple. I purchased my Kia there 7 years ago and oil changes were included. Never a problem with that. However in May 2021 I took my friend to buy her new Ki I purchased my Kia there 7 years ago and oil changes were included. Never a problem with that. However in May 2021 I took my friend to buy her new Kia from them. I never received my finders fee. After numerous attempts to speak with someone at the dealership I gave up. I contacted the BBB and low and behold Gino (sales mgr) contacted me to say this will be put on my go-card, that was some months ago. Well as of today it still has not been received. How am I a senior on a fixed income, going to pay for this service? More