Go Kia South

The service department especially Lily has been wonderful to work with and she keeps us updated of our cars progress - service is fantastic! to work with and she keeps us updated of our cars progress - service is fantastic! More

I had a very bad experience. They didn’t fix my car in one time. Before and after my pregnancy I have to go there 10x back and Fort just to clear to them all the issues of my veh They didn’t fix my car in one time. Before and after my pregnancy I have to go there 10x back and Fort just to clear to them all the issues of my vehicle.. always telling me it will be fix tomorrow every time I will ask a rent a car or loaner. I just let my car sit in the garage for 3 months because there’s still a problem and I already had a trauma going back and forth. Very inconvenience without a car for 3months with my baby.i will not go back there unless they don’t fix my vehicle right and tell everyone about my experience and never recommend kia south. Never again More

Able to attend to my Service Request perfectly! . Excellent Customer Service! Keep up the good work! . Excellent Customer Service! Keep up the good work! More

They charge me more than they give me estimate which is not good and unprofessional not good and unprofessional More

First service advisor was awful to deal with and she said I didn’t have any oil changes on my package then said that a different Service advisor Phil was going to help me. He was rude and had no idea how to I didn’t have any oil changes on my package then said that a different Service advisor Phil was going to help me. He was rude and had no idea how to do his job. Told me that people tell them all that time they have a package and then leave and he has to pay for it. Told me he is not having $85 taken off his paycheque if I am lying which I felt very offended by. I came for an oil change on my LGM package and said they “I don’t see anything on my screen” and told me I paid for my last 2 or 3 oil changes which was a lie and I told him to show me my receipts that I paid for them and he said “well I’m not going to look in the archives for that, that would take me hours. I highly doubt in 2024 that it would take someone “hours” too look for a past receipt under my name on the computer. They usually always send me a video of work of the work they are completing which I really like and when I asked Phil he said “server was down” imagine that. I don’t believe that for a second. They also never washed my car like they usually do and I know they were washing other cars that day because when I dropped off there was a freshly washed car leaving the service bay. To say I am beyond disappointed with the service I received this weekend would be an understatement. I usually go to this Kia but I will not be coming back to this dealership to be treated like I was a liar or someone trying to cheat the system for a package I paid for when I bought my vehicle. More

Chris was professional the work was done quickly definitely recommend. Clean facility friendly staff. Thank you definitely recommend. Clean facility friendly staff. Thank you More

Bought a new Telluride from them in July 2023. The sales person Matthew was great to work with and I had no issues afterwards in paying cash for my vehicle. Yes they charged me way too much for th The sales person Matthew was great to work with and I had no issues afterwards in paying cash for my vehicle. Yes they charged me way too much for their “document fee”, but I’ve dealt with this at every dealership. You just need to refuse it and be firm. More

Phil deserves 10/10 customers service. I did not come back more than a year due to bad experience. Phil is my new service advisor this time. I told him my concerns & he did his best fixed I did not come back more than a year due to bad experience. Phil is my new service advisor this time. I told him my concerns & he did his best fixed them & explained to me in detail well. His attitude is so sincere, professional & very knowledgeable. I will be back for maintenance & like to deal with him. Actually I tried to do the survey but the date visit is incorrect. So I tried to correct it at the beginning but end up " thank you for your responses, these are all the questions we have for you." After a few days now, I am still impressed Phil's attitude & happy this visit with KIA. So I decided to use this way to praise someone doing good on his job. I appreciate Phil's effort to do things right & listening thorough my concerns. Thank you. Alice More

Had a great experience purchasing a sportage from Justin and the team at go Kia south. He was personable and knowledgeable, as well as easy to talk to. The finance team was quick. I didn’t feel pressured at and the team at go Kia south. He was personable and knowledgeable, as well as easy to talk to. The finance team was quick. I didn’t feel pressured at any point. Justin made the purchase fun. I even watched Justin skip out on a company wide lunch to take us for a test drive and show us all the vehicles on the lot that matched what I told him I was looking for. I know I’m gonna love this Kia! Thanks! More

Go kia south strikes again. The hits keep coming from this terrible dealership. Just found out the dealer installed locking wheel nuts are the wrong ones. Been driving this ca The hits keep coming from this terrible dealership. Just found out the dealer installed locking wheel nuts are the wrong ones. Been driving this car for a year. Lucky the wheel didn't fall off. More