
Go Kia South
Edmonton, AB
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295 Reviews of Go Kia South
Check the online prices for cars first I really had bad experience with these guys. If you dont do the online research then these guys gonna rip you. They were charging $16000 for the car b I really had bad experience with these guys. If you dont do the online research then these guys gonna rip you. They were charging $16000 for the car but it was totally overpriced so i refused it. After that i checked on autotrader, the car was listed for $14900. My mistake was that i didn't check autotrader before coming to their dealership. If still you guys heading to them, pls make sure the online prices. I will never recommend anyone to go there. More
Service scams They will try their best to decline warranty on anything wrong with the vehicle. You will go for an oil change and a regular brake service and all of They will try their best to decline warranty on anything wrong with the vehicle. You will go for an oil change and a regular brake service and all of a sudden they will contact you with a bill of $600+ apparently for some brake hardware that is missing (screws) Went to a different dealership they said every thing os there amd there is no missing hardware! They cant seen to fix anything properly the first time, had a coolent leak so they said its coming from the o-ring they replaced the o-ring and test drove the vehicle for 20+kms next day same issue coolent is leaking when i opened the hood coolent was spraying all over the engine bay. Took it back in 1 day later they phone saying that the leak is from the upper rad hose clamp which they want $80. I am dealing with a service advisor because she knows what she is talking about and doesnt over exaggerate when explaing the work that need to be done or was completed. Unfortunately she was off today and the dealership was closed on sunday and We get a phone call from the current assistant service manager (WATCH OUT FOR HIM ) He will try to get service done on something that doesn't need to be done or is incompatible with the vehicle eg: New sorentos dont have hydraulic power steering, only electric he tried to get a power steering flush done on something the car doesnt have and if you decline any work he is recommending he WILL phone the other contact number asking to do the services. Im 21 I have drove my dads sorento to kia for a oil change only. He does the walk around of the vehicle and opens the hood checks everything amd closes it then he grabs your odometer reading after he will come to the desk amd say your coolent color is off it should be bright green i said okay ill talk to my dad and let you know soon and he says if you would like i can call your dad and ask him myself if he would like the services done. I said no i will talk myself Who do you think you are just cause im 21 And its my dads vehicle you are going to phone my dad and ask him? If my dad wasnt working that day he would have brought the vehicle himself. LONG STORY SHORT DONT BELIVE ANYTHING THIS ASSISTANT MANAGER SAYS! More
Used BMW great experience and piece of mind! Just bought a 2013 BMW 335 from these folks and the customer service from sales to financing was the best car buying experience to date. No pressure, Just bought a 2013 BMW 335 from these folks and the customer service from sales to financing was the best car buying experience to date. No pressure, nice people, and willing to make a deal work for me. Would recommend Justin from finance's team any day! More
TERRIBLE CUSTOMER SERVICE DON'T BUY FROM THIS DEALERSHIP! My mom had bought a couple vehicles from that Grande Prairie, KIA dealership, and continues to rave about their excell DON'T BUY FROM THIS DEALERSHIP! My mom had bought a couple vehicles from that Grande Prairie, KIA dealership, and continues to rave about their excellent customer service there. HOWEVER; that is NOT the case at this location! I was heavily pressured into buying a new, optima SX turbo. Within 3 days of owning it, it's "check engine" light came on and it would just limp along while attempting to accelerate speed. It took a couple shop visits before anything was resolved, and it was xxxx trying to get them to collaborate! - DON'T LEAVE MESSAGES. They WON'T call you back, and don't let them forward your call to "parts" either, because that lady just hangs up on you, or forwards you to their imaginary voicemail. It was a brand new vehicle, and they ended up charging us for parts that it was supposedly missing? We were also promised a set of winter tires that was apart of our deal; and they tried to burn us on that tool! - It took 4 months before we actually received them, and we had to fight for them! They also charged $80.00 for an oil change recently.... That place is a money grab! I encourage others to take your business elsewhere. More
Perfect Truck I sent Phan Nguyen a text message telling him what we wanted and what our budget was and that I didn't care for silver vehicles. That was on a Friday I sent Phan Nguyen a text message telling him what we wanted and what our budget was and that I didn't care for silver vehicles. That was on a Friday and he sent me info on this Toyota Tundra (which we wanted) 2010 with only 77,000 kms on it. It was in mint condition inside and out and a beautiful hunter green. It was the only truck the we drove, it was perfect just what we wanted and no hassles. Everyone at Kia was great. If you are looking for the perfect vehicle I highly recommend Phan, he was awesome and the deal was done the next day. More
Awesome experience! I found the vehicle I wanted to test drive on Go Auto and used the online chat feature to see if it was still available. That person put me in touch I found the vehicle I wanted to test drive on Go Auto and used the online chat feature to see if it was still available. That person put me in touch with John right away and we were able to set up a test drive appointment. Upon arrival, we met John and immediately relaxed, there was no pressure sales tactics, he made us feel very comfortable. After our test drive we sat down with him and he was able to help negotiate the purchase and it allowed us to stay within our budget. More
A great experience. Very welcoming atmosphere, no pressure to purchase, just good solid facts. All staff were professional,friendly and efficient. Special thanks to Shari Very welcoming atmosphere, no pressure to purchase, just good solid facts. All staff were professional,friendly and efficient. Special thanks to Sharise for her knowledge and pleasant manner. I really liked that Sharise phoned me for a follow up. More
They made it easy and fun All of the staff was extremely helpful and never pushy. I felt genuinely cared for and that they had my best interests at heart. They took their time All of the staff was extremely helpful and never pushy. I felt genuinely cared for and that they had my best interests at heart. They took their time to walk through my new car with me and made sure I could enjoy all of the features. More
excellent team!!! To all Kia South Crew specially to Mitch and Rhian of GoAutoPinoyteam ,thank you guys for the help ,you guys did an excellent job ! And to kris of fi To all Kia South Crew specially to Mitch and Rhian of GoAutoPinoyteam ,thank you guys for the help ,you guys did an excellent job ! And to kris of finance,thank you sir.... More
Great team effort especially SheriseDoolaege Helping to resolve all my concerns and any issues I had in a courteous and professional manner by Sharise certainly helped to purchase this vehicle. A Helping to resolve all my concerns and any issues I had in a courteous and professional manner by Sharise certainly helped to purchase this vehicle. All staff including Tom and Kris assisting Sharise to get me into this vehicle was greatly appreciated. More