Go Kia South

Awesome experience! I found the vehicle I wanted to test drive on Go Auto and used the online chat feature to see if it was still available. That person put me in touch I found the vehicle I wanted to test drive on Go Auto and used the online chat feature to see if it was still available. That person put me in touch with John right away and we were able to set up a test drive appointment. Upon arrival, we met John and immediately relaxed, there was no pressure sales tactics, he made us feel very comfortable. After our test drive we sat down with him and he was able to help negotiate the purchase and it allowed us to stay within our budget. More

A great experience. Very welcoming atmosphere, no pressure to purchase, just good solid facts. All staff were professional,friendly and efficient. Special thanks to Shari Very welcoming atmosphere, no pressure to purchase, just good solid facts. All staff were professional,friendly and efficient. Special thanks to Sharise for her knowledge and pleasant manner. I really liked that Sharise phoned me for a follow up. More

They made it easy and fun All of the staff was extremely helpful and never pushy. I felt genuinely cared for and that they had my best interests at heart. They took their time All of the staff was extremely helpful and never pushy. I felt genuinely cared for and that they had my best interests at heart. They took their time to walk through my new car with me and made sure I could enjoy all of the features. More

excellent team!!! To all Kia South Crew specially to Mitch and Rhian of GoAutoPinoyteam ,thank you guys for the help ,you guys did an excellent job ! And to kris of fi To all Kia South Crew specially to Mitch and Rhian of GoAutoPinoyteam ,thank you guys for the help ,you guys did an excellent job ! And to kris of finance,thank you sir.... More

Great team effort especially SheriseDoolaege Helping to resolve all my concerns and any issues I had in a courteous and professional manner by Sharise certainly helped to purchase this vehicle. A Helping to resolve all my concerns and any issues I had in a courteous and professional manner by Sharise certainly helped to purchase this vehicle. All staff including Tom and Kris assisting Sharise to get me into this vehicle was greatly appreciated. More

Great Experience Great car purchasing experience with Aaron. He made the process quick and easy. I would not hesitate to recommend this dealership to anyone looking fo Great car purchasing experience with Aaron. He made the process quick and easy. I would not hesitate to recommend this dealership to anyone looking for a new or used vehicle. More

Great The service was great, the most annyoung part is honestly all the post-purchase surveys requested. This is the 3rd one that I have done in a month. The service was great, the most annyoung part is honestly all the post-purchase surveys requested. This is the 3rd one that I have done in a month. More

good service This has been a great experience buying a new Kia , I've heard a lot of great things about Kia and I wanted to experience it for myself and I must say This has been a great experience buying a new Kia , I've heard a lot of great things about Kia and I wanted to experience it for myself and I must say it has been great . More

They cannot be trusted The most awful purchase experience I have ever had. Purchased a $50k+ Vehicle with black interior and a 7-seater on Tuesday night. It felt like magic The most awful purchase experience I have ever had. Purchased a $50k+ Vehicle with black interior and a 7-seater on Tuesday night. It felt like magic when the time came to pick it up on Saturday morning and I was provided with a 5-seater, white interior vehicle to drive away. This is not a $200 worth purchase, I can't comprehend how such an error could have been made. Then they offered to replace it with another one, only to find out it was a floor model they were trying to give us after inquiring- they never told us prior! We left disappointed as we could not drive away the car we had woken up first thing in the morning after a sleepless night with work. We asked to make sure the floor model did not have high mileage and scratches and they assured us it didn't and would be prepared. They said the person who was to apply the protection package wasn't available and the vehicle will be delivered on Monday by 2pm. They never showed up until night on Monday to deliver the car to my pregnant wife who had lost her entire waiting for them, while I was at work. They brought the care with 273km on it and I spoke with Tom the sales manager over the phone about my displeasure. He told me not to worry about the mileage, that it was normal and the vehicle was in great shape because he inspected it before it was brought over and I would love it. He promised to call the next morning. On getting home, I found my so called brand new $50k+ vehicle with terrible scratches and interior leather damaged. I took pictures and headed to the office the next night after getting no calls back from Tom all day as promised. Another sales Manager Billy apologized and offer $500 in go-card for the inconveniences. He said they would come pick up the car and fix the damage the next day. On Wednesday morning at 6:30am they picked up the vehicle, but couldn't replace the damaged leather seat until Monday when we had had enough of the mess and decided to cancel the transaction. It was two weeks into the purchase, we had no car, they were already charging for financing, insurance was being charged, and our so called brand new vehicle was being patched. That was it... We couldn't do it anymore. I spoke with the GM and got it canceled. This is the worst experience I ever had. It was cunning, they seemed like they were just there to sell you crap and leave you to deal with it. We loved the vehicle, but the service was horrible. More

DO NOT WASTER YOUR TIME & $ I just wanted to write you an e-mail about how truly disappointed I am with the GO KIA store in Edmonton, AB. Oct 24, 2015 I went into talk with some I just wanted to write you an e-mail about how truly disappointed I am with the GO KIA store in Edmonton, AB. Oct 24, 2015 I went into talk with someone about a new KIA SOUL. On the 25th my husband and I traded in our 2009 Corolla for a 2015 KIA. Since than we have had NOTHING but issues and a horrible lack of communication with the general manager and service manager at the store. 2 weeks after purchasing my new car, I took it in for the car starter to be installed. When I took it off the lot the doors didn't lock, so I had to return after work that day and get them to re-wire the starter. Chris (tech) informed me he had only installed this started once before and he mixed up the wires. Umm that should of set something off. A few weeks after that I had nothing but issues with the lights on the dash, radio and heating system. They would not turn on, so when it was dark out it was black inside my car. If I wanted to adjust the heat or volume on my radio I had to turn the lights on the ceiling on in order to see inside my car. I left 6 messages for someone to call me back, and my husband left 2. NO ONE RETURNED our calls for over a month. Finally we got a call back from Tanya (no longer with the company) saying she could get us in, in January. January came and we still didn't hear from you. I called again and they informed me she no longer worked for them. I left a message for a guy named Jason (in service) and never hear back again. Than finally got a new service adviser (PREET) She was lovely and very helpful. I took my car in and they had it for a few days. When I went to pick it up, I was informed nothing was wrong with my car and I had to pay for the oil change. I started my car and drove off the lot. To my surprise I HAD NO LIGHTS inside my vehicle. I called them right away and we returned to the service department. The mechanic (ASH) and Preet both came and looked at it. Ash than told me he had never seen anything like this and I must of hit something inside my car. Um no, this is exactly what I was dealing with for 2 months (at that point now) They weren't able to get me in for 3 weeks, as no loaner cars with available so for 3 weeks I wasn't able to drive at night. I had to take cabs and buses to place because I didn't want to risk my life and others with no lights on inside my car. I dropped my car off on March 6 and we left for Europe for 2 weeks. Upon my return I called Preet to check on my car. She again, informed me that NOTHING was wrong with my car, they took it all apart and weren't able to duplicate the issues I was having for almost 3 months. ( I have videos on my phone of the issues) I refused to have my car back, so they kept it a TOTAL OF 23 days. Turns out they needed to order a new part and life was good. Or so I thought, my car wasn't ready for the day/time it was suppose to be and I had to get a loaner from GO KIA ( . At this point I had have enough and spoke with RAJ( the former Service Manager) about the issues with service and what was going on with my new car. 5 times I have brought it back in less than 6 months and now I have to bring it in for a 6th time. He apologizes and offered a "FREE" detail of my car. All that was, was they cleaned my front 2 seats and did nothing with my back seats or trunk. We than had the loaner and my new part had "FIXED" the problem for almost a full 48 hours. The issues started again ( I took more videos of this) and I had to bring it back in. This time it would come and go and now the radio would just shut it's self off for no reason. Again, I had to wait as there was NO LOANER car for me. SO I called Raj again, to express my disappointment with having to come back again and not only that having to wait for another loaner. After not hearing from Raj for a few days I called again and was informed he too was no longer with the company . I was than transfer to Chris's (new service manager) voicemail. We had a lovely chat later that day about the service I have been receiving. After having my car for another few days I was again told by both Ash & Preet nothing was wrong and Ash took me out for a test driving in it. It has been 3 days now, I have left 2 voice messages with CHris and Lance (GM of Go Kia) with no calls back. I am so disappointed with my service and that fact I got the run around 5 months. I called a different KIA in the city and they were shocked at the service I was provided. I will not recommend GO KIA or GO AUTO to any family or friends. More