Go Kia South

TERRIBLE CUSTOMER SERVICE DON'T BUY FROM THIS DEALERSHIP! My mom had bought a couple vehicles from that Grande Prairie, KIA dealership, and continues to rave about their excell DON'T BUY FROM THIS DEALERSHIP! My mom had bought a couple vehicles from that Grande Prairie, KIA dealership, and continues to rave about their excellent customer service there. HOWEVER; that is NOT the case at this location! I was heavily pressured into buying a new, optima SX turbo. Within 3 days of owning it, it's "check engine" light came on and it would just limp along while attempting to accelerate speed. It took a couple shop visits before anything was resolved, and it was xxxx trying to get them to collaborate! - DON'T LEAVE MESSAGES. They WON'T call you back, and don't let them forward your call to "parts" either, because that lady just hangs up on you, or forwards you to their imaginary voicemail. It was a brand new vehicle, and they ended up charging us for parts that it was supposedly missing? We were also promised a set of winter tires that was apart of our deal; and they tried to burn us on that tool! - It took 4 months before we actually received them, and we had to fight for them! They also charged $80.00 for an oil change recently.... That place is a money grab! I encourage others to take your business elsewhere. More

Perfect Truck I sent Phan Nguyen a text message telling him what we wanted and what our budget was and that I didn't care for silver vehicles. That was on a Friday I sent Phan Nguyen a text message telling him what we wanted and what our budget was and that I didn't care for silver vehicles. That was on a Friday and he sent me info on this Toyota Tundra (which we wanted) 2010 with only 77,000 kms on it. It was in mint condition inside and out and a beautiful hunter green. It was the only truck the we drove, it was perfect just what we wanted and no hassles. Everyone at Kia was great. If you are looking for the perfect vehicle I highly recommend Phan, he was awesome and the deal was done the next day. More

Awesome experience! I found the vehicle I wanted to test drive on Go Auto and used the online chat feature to see if it was still available. That person put me in touch I found the vehicle I wanted to test drive on Go Auto and used the online chat feature to see if it was still available. That person put me in touch with John right away and we were able to set up a test drive appointment. Upon arrival, we met John and immediately relaxed, there was no pressure sales tactics, he made us feel very comfortable. After our test drive we sat down with him and he was able to help negotiate the purchase and it allowed us to stay within our budget. More

A great experience. Very welcoming atmosphere, no pressure to purchase, just good solid facts. All staff were professional,friendly and efficient. Special thanks to Shari Very welcoming atmosphere, no pressure to purchase, just good solid facts. All staff were professional,friendly and efficient. Special thanks to Sharise for her knowledge and pleasant manner. I really liked that Sharise phoned me for a follow up. More

They made it easy and fun All of the staff was extremely helpful and never pushy. I felt genuinely cared for and that they had my best interests at heart. They took their time All of the staff was extremely helpful and never pushy. I felt genuinely cared for and that they had my best interests at heart. They took their time to walk through my new car with me and made sure I could enjoy all of the features. More

excellent team!!! To all Kia South Crew specially to Mitch and Rhian of GoAutoPinoyteam ,thank you guys for the help ,you guys did an excellent job ! And to kris of fi To all Kia South Crew specially to Mitch and Rhian of GoAutoPinoyteam ,thank you guys for the help ,you guys did an excellent job ! And to kris of finance,thank you sir.... More

Great team effort especially SheriseDoolaege Helping to resolve all my concerns and any issues I had in a courteous and professional manner by Sharise certainly helped to purchase this vehicle. A Helping to resolve all my concerns and any issues I had in a courteous and professional manner by Sharise certainly helped to purchase this vehicle. All staff including Tom and Kris assisting Sharise to get me into this vehicle was greatly appreciated. More

Great Experience Great car purchasing experience with Aaron. He made the process quick and easy. I would not hesitate to recommend this dealership to anyone looking fo Great car purchasing experience with Aaron. He made the process quick and easy. I would not hesitate to recommend this dealership to anyone looking for a new or used vehicle. More

Great The service was great, the most annyoung part is honestly all the post-purchase surveys requested. This is the 3rd one that I have done in a month. The service was great, the most annyoung part is honestly all the post-purchase surveys requested. This is the 3rd one that I have done in a month. More

good service This has been a great experience buying a new Kia , I've heard a lot of great things about Kia and I wanted to experience it for myself and I must say This has been a great experience buying a new Kia , I've heard a lot of great things about Kia and I wanted to experience it for myself and I must say it has been great . More