Go Kia South
Edmonton, AB
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282 Reviews of Go Kia South
Excellent Customer Service I came in to Kia to start my search for a new vehicle. The staff was very friendly and taught me several things I needed to know before buying a car. I came in to Kia to start my search for a new vehicle. The staff was very friendly and taught me several things I needed to know before buying a car. What I liked best is that the staff did not pressure me or force me into a vehicle I didn't like unlike other dealerships, the staff listened to my interests and made decisions based upon what I wanted. I would definitely recommend this dealership for people who are looking for new or used vehicles. More
Fantastic Experience buying a Kia Soul We went into Go Kia South while looking for a Kia Soul. We had decided on a Soul long ago, and finally were looking to make it happen. We dealt with L We went into Go Kia South while looking for a Kia Soul. We had decided on a Soul long ago, and finally were looking to make it happen. We dealt with Leland, a salesperson, and Jordan, a sales manager, whom were very focused on finding us the best available solution to fit our budget and desires. They worked very hard to beat every other dealership's offers, while being respectful and pleasant the entire time. I would highly recommend this experience for any others looking for a Kia in the future. More
disgusted with them biggest mistake dealing with dealership. push to sell then after 2 months find put trade on has not been paid off. get pulled over to find out they ne biggest mistake dealing with dealership. push to sell then after 2 months find put trade on has not been paid off. get pulled over to find out they never registered the vehicle in name. I have their payment plus trade in payment coming out and just get run around on everything. shady from sales to management. read reviews everywhere and heed the warnings, we didn't now paying the price. More
Great experience! Everybody at this dealership is very friendly and helping in picking out a car in your price range! They make you feel comfortable and I wasn't rushed Everybody at this dealership is very friendly and helping in picking out a car in your price range! They make you feel comfortable and I wasn't rushed into buying my car unlike other dealerships I have went to in the past. I would recommend this dealership to everyone because of their good customer service and fair pricing of vehicles! More
Used vehicle purchase @Go Kia South-Awesome! Working with the staff at Kia South on my vehicle purchase was a great experience. The sales rep-Leland Turnbull-was friendly & very knowledgeable-esp Working with the staff at Kia South on my vehicle purchase was a great experience. The sales rep-Leland Turnbull-was friendly & very knowledgeable-especially regarding unfamiliar features in the technology package on the vehicle. Ali Muhammad-Finance Manager- was very helpful in outlining & putting together the available financing options More
HIGH PRESSURE SALES TACTICS Despite being told they don't work off commission and will not "pressure" you into a purchase, Jordan Peterson was very adamant about getting me into Despite being told they don't work off commission and will not "pressure" you into a purchase, Jordan Peterson was very adamant about getting me into a car that day and absolutely refused to take NO for an answer. I was in the dealership for over 2 and half hours, 30 minutes of which I sat alone. They took my cars keys hostage, claiming "we are appraising your car" (even though it stayed parked in the exact same spot). When I had asked for my keys back I around the 2 hour mark, I was given the same answer "still appraising". During my time he (Jordan) was saying things like "All cars are basically the same", "If you regret buying the car today, you can always sell it and make a profit later" but not before telling me that all vehicles depreciate in value as soon as you buy it. He lacked concern about getting me into the RIGHT vehicle and cared more about getting me into ANY vehicle since quote "They are all the same". When I first sat down I said I was not looking to make a purchase today and only wished to see what my vehicle is worth and to test drive another. I had said "No" to many offers they made and was only met with more offers, which I had expressed I was not interested in each time. After they finally took no for an answer, I could tell he was visibly upset with me and was met with a rude disposition. VERY UNPROFESSIONAL. I have always purchased my vehicles privately and was looking forward to a dealership experience. Jordan is the most unpleasant sales person I have dealt with in any type of business and it will be a while before I visit ANY dealership again, especially one that would employ him or anyone like him. I will go back to purchasing vehicles privately to keep my money out of pockets like his. Thank you for wasting my valuable time. More
Don't buy a Kia here, I wish I had gone somewhere else Very high pressure sales. They do a credit check before you've even had a test drive. Then they work out payments without you even knowing what the Very high pressure sales. They do a credit check before you've even had a test drive. Then they work out payments without you even knowing what the price of the vehicle is. Very secretive and misleading practices, trying to up your payments with many "options" while you atill haven't seen a breakdown of price or what they are giving you for your trade in. I had to threaten to walk away before they would tell me what my trade in value was - it was hidden within the overall bill so you can't really tell. I still can't figure out my bill of sale, They added on something called the "Alberta Package". As far as I can tell, this consists of. Block heater (valued at $84 as an option on the Kia Canada website), plastic mud flaps and rock chip repairs, $1500. That's a lot of rock chip repairs. And they put in other add ins that they said they would throw in for free, then charged me an additional $1200 for that. I won't be back to that dealership and will take my service elsewhere. More
Check the online prices for cars first I really had bad experience with these guys. If you dont do the online research then these guys gonna rip you. They were charging $16000 for the car b I really had bad experience with these guys. If you dont do the online research then these guys gonna rip you. They were charging $16000 for the car but it was totally overpriced so i refused it. After that i checked on autotrader, the car was listed for $14900. My mistake was that i didn't check autotrader before coming to their dealership. If still you guys heading to them, pls make sure the online prices. I will never recommend anyone to go there. More
Service scams They will try their best to decline warranty on anything wrong with the vehicle. You will go for an oil change and a regular brake service and all of They will try their best to decline warranty on anything wrong with the vehicle. You will go for an oil change and a regular brake service and all of a sudden they will contact you with a bill of $600+ apparently for some brake hardware that is missing (screws) Went to a different dealership they said every thing os there amd there is no missing hardware! They cant seen to fix anything properly the first time, had a coolent leak so they said its coming from the o-ring they replaced the o-ring and test drove the vehicle for 20+kms next day same issue coolent is leaking when i opened the hood coolent was spraying all over the engine bay. Took it back in 1 day later they phone saying that the leak is from the upper rad hose clamp which they want $80. I am dealing with a service advisor because she knows what she is talking about and doesnt over exaggerate when explaing the work that need to be done or was completed. Unfortunately she was off today and the dealership was closed on sunday and We get a phone call from the current assistant service manager (WATCH OUT FOR HIM ) He will try to get service done on something that doesn't need to be done or is incompatible with the vehicle eg: New sorentos dont have hydraulic power steering, only electric he tried to get a power steering flush done on something the car doesnt have and if you decline any work he is recommending he WILL phone the other contact number asking to do the services. Im 21 I have drove my dads sorento to kia for a oil change only. He does the walk around of the vehicle and opens the hood checks everything amd closes it then he grabs your odometer reading after he will come to the desk amd say your coolent color is off it should be bright green i said okay ill talk to my dad and let you know soon and he says if you would like i can call your dad and ask him myself if he would like the services done. I said no i will talk myself Who do you think you are just cause im 21 And its my dads vehicle you are going to phone my dad and ask him? If my dad wasnt working that day he would have brought the vehicle himself. LONG STORY SHORT DONT BELIVE ANYTHING THIS ASSISTANT MANAGER SAYS! More
Used BMW great experience and piece of mind! Just bought a 2013 BMW 335 from these folks and the customer service from sales to financing was the best car buying experience to date. No pressure, Just bought a 2013 BMW 335 from these folks and the customer service from sales to financing was the best car buying experience to date. No pressure, nice people, and willing to make a deal work for me. Would recommend Justin from finance's team any day! More