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Gateway Toyota
Edmonton, AB
781 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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781 Reviews of Gateway Toyota
August 24, 2015
Great sales person Mina Aziz gave me great service. He really showed that he cared about the customers need. He is also a very talented salesman and deserves a big promo Mina Aziz gave me great service. He really showed that he cared about the customers need. He is also a very talented salesman and deserves a big promotion as he has done a wonderful job. More
by Markusfanous
Employees Worked With
Mina Aziz
August 23, 2015
amazing service i came in everyone was friendly no one pressured me to buy. My advisor was Mina who was really nice and knowledgable about the Toyota line i came in everyone was friendly no one pressured me to buy. My advisor was Mina who was really nice and knowledgable about the Toyota line More
by Samuel
Employees Worked With
Kameel Koya, Mina Aziz
August 21, 2015
excellent service!! I purchased a new Tundra from Gateway Toyota in Edmonton. I am very pleased with the service and my new truck. Edwin in sales and Kameel in finance we I purchased a new Tundra from Gateway Toyota in Edmonton. I am very pleased with the service and my new truck. Edwin in sales and Kameel in finance were very knowledgeable and friendly to deal with, together they helped me pick the right products for my needs. I will definitely recommend the dealership to my friends and family. thanks again! More
by tundralover
Employees Worked With
Kameel Koya, Edwin Fecundo
August 18, 2015
great service Dealing with Mike Muir was the best. He is polite, professional and very helpful. I highly recommend him hands down! I love the Toyota Product and Dealing with Mike Muir was the best. He is polite, professional and very helpful. I highly recommend him hands down! I love the Toyota Product and Mike will keep me coming back! More
by DJ
Employees Worked With
Mike Muir
August 18, 2015
Great service from initial purchase to 60,000 km service. I purchased a 4Runner limited from Gateway and from the day I walked into the dealer to my most recent 60,000 km service I have had an exceptional exp I purchased a 4Runner limited from Gateway and from the day I walked into the dealer to my most recent 60,000 km service I have had an exceptional experience; far above other dealerships I have dealt with. The pricing for my service intervals has been competitive and accurate with the Toyota recommended pricing. My wife and I plan to get a new car for her and we will definitely be buying from Gateway for both the purchase experience and excellent service department. I recommend Gateway to anyone looking for superior service and an excellent buying experience! More
by ToyotaGuy
Employees Worked With
Mike Muir, Doris Blanchard, Justin Eacott
August 17, 2015
Great Service! Walking into a dealership is always either intimidating, or you feel pressure, no matter which one it is. At Gateway, it wasn't long after speaking to Walking into a dealership is always either intimidating, or you feel pressure, no matter which one it is. At Gateway, it wasn't long after speaking to the employees there that they made you feel comfortable and that they were actually looking out for your best interests, and not just your money. They made the experience effortless on my part, and the quality and promptness of the service was excellent. Highly recommend Gateway Toyota! More
by ddygrp
Employees Worked With
Mike Muir, Marsha Berry
August 08, 2015
slow and unfriendly service ive been waiting for 3 weeks to get approved.always telling me that they got me approved but still cant give me a quotation of the vehicle im purchasi ive been waiting for 3 weeks to get approved.always telling me that they got me approved but still cant give me a quotation of the vehicle im purchasing.and always keeps me waiting.there's always an excuse. More
by zhyle4e
Employees Worked With
terry (finance manager)
April 27, 2015
High pressure, dishonest Bought a used car, I am happy enough with the vehicle a few months later, but was very unimpressed with the service. Was told the carfax report showed Bought a used car, I am happy enough with the vehicle a few months later, but was very unimpressed with the service. Was told the carfax report showed no accident, but upon inspection it had very clearly been in an accident, and the salesman tried to dance around that fact. It was also missing a small plastic cover on the bumper, which they said they'd get for me, but it took four separate visits to finally get one from them, the first three times being "I promise I will get that on the go." High pressure sales, smug sales managers, and they couldn't care less about post-sale service. Credit people were the only bright spot, surprisingly not pushy about selling extras, although it was and the end of the day. Will never go back. More
by edmo82
Employees Worked With
Sumit, Chris
April 23, 2015
Great Service Great People! Firstly I have been a customer with Gateway Toyota for 10 years now. I brought my 2013 Tundra in for service today, Todd squeezed my appointment in i Firstly I have been a customer with Gateway Toyota for 10 years now. I brought my 2013 Tundra in for service today, Todd squeezed my appointment in immediately due to a last minute change to my plans even though they were fully booked up. Now that's customer service! Thanks Todd! Service at Gateway is always a pleasure no matter which service representative is taking care of you, Todd, Troy or even Chris Schultz the service manager. Always a warm friendly welcome with a smile to the dealership. My wife and I have purchased 4 vehicles from Gateway and have always been very impressed with the professionalism and vehicle knowledge of the Gateway sales team. Then that same attitude carries through to the most important aspect of car ownership, the maintenance of your investment. I highly recommend anyone who has never visited Gateway Toyota for service or sales to visit them! Neal Gratton and his staff should be the benchmark for all dealers to aspire too, because vehicle purchasing should be a fun and pleasurable experience, and that is exactly what you get with these guys! More
by brainsqueeze70
Employees Worked With
Todd, Troy & Chris.
April 07, 2015
Used BMW330i and 30 days replacement warranty issue Hi, I have very bad experience with this dealership, will never recommend them. They are not following the AMVIC's guideline on resale of used vehicl Hi, I have very bad experience with this dealership, will never recommend them. They are not following the AMVIC's guideline on resale of used vehicle, They are not standing behind their product and believe in unfair trade practice. Toyota should cancel the dealership because this people is spoiling the image of Toyota in Canada. They sold me a faulty BMW 330 i and harassed me for two months in getting replacement for that. I paid $2500 (total $11000) more in comparison to open market price for getting 2008-Ford Escape XLT (Basic with 85000 km) as a replacement against the faulty BMW after 2 months headache. The sales manager (Dan) and general manager (Neil) of the company are promoting unfair practice. They tried to cheat me. Because of this people I lost my trust in Canadian automobile dealer. More
by Manish Shah
Employees Worked With
Dan Moses & Sumit Benerjee
