Gateway Toyota
Edmonton, AB
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781 Reviews of Gateway Toyota
I visited to this dealership to buy a used car. I checked the car, had test driven. I found that the rotor has grooves, they said that is within imits according to Alberta Law and our certified mechanic alre the car, had test driven. I found that the rotor has grooves, they said that is within imits according to Alberta Law and our certified mechanic already checked and certified the car. I respected their reply. I was told the price as 'Negotiated price+299+6.25+GST'. Then I gave credit card to pay $500 advance. The sales guy(ZL) took the money from the credit card and gave me the receipt. Then he sent me to a lady who printed the bill of sale/contract got a signature from me. I signed it without checking the amount believing the sales guy and assumed that the Toyota dealer will not cheat me. Actually they added 395 dollars without telling me in the name of Antitheft protection. And the lady gave me another receipt. She didn't give the copy of the contract I just signed. When I asked she said that is all you will get for 500 dollars.Then she paged for the sales guy. He came and I told him that I didn't get bill of sale. Then he spoke to her and gave the copy of the contract. I came home and noticed it at 9 PM saturday. I am upset, felt cheated. I could not sleep. Now the time is midnight 12:36 AM. I am writing this at this time to relieve my stress. Now I realised the mistakes I made, I may avoid the same mistakes. But I may be cheated again by these kind of people in other ways which I may not think of. Monday I will go and ask them about this. If they dont waive my 395 dollars, this is the lesson I learned. There is no honesty even with reputed companys. This is a very bad experience. I have to share this with others, otherwise I can't sleep today. Thanks for reading this. Update on Sunday morning: The sales guy called me on Sunday morning, because I left a message at 10PM saturday night. He explained that the Antitheft Protection amount added in the contract will not be actually charged. It is just displayed over there. I could not believe this. However, I appreciate his courtesy to call me and tell something. I can sleep well today. I will update the final outcome, when I finish my deal. Thanks for reading this. RS More