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Gateway Toyota

Edmonton, AB

4.0
781 Reviews

2020 103A St SW

Edmonton, AB

T6W 2P6

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781 Reviews of Gateway Toyota

August 28, 2015

The service team treats me like family I always love bringing my vehicle in for service. I am always welcomed by my name and always gets a hug from Doris. I have been a customer for 11 y More

by Jennyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doris Blanchard, Troy Vinthers
August 28, 2015

Always an easy trip The service advisor is always friendly, explains any extra work in detail, and if I choose to wait for my vehicle to be fixed, never makes me wait too More

by VenzaEdm
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Troy Vinthers
Sep 01, 2015 -

Gateway Toyota responded

Thank you very much for your kind review! I'm glad to hear you're extremely happy with our friendly service! See you next time you're in! Doris Blanchard Service Manager

August 26, 2015

Service I have been dealing with Gateway Toyota since 2004. I have never had any service issues and believe that Doug Dixon (service manager) does an excelle More

by Pope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Gratton, Troy Vinthers
Aug 26, 2015 -

Gateway Toyota responded

I'd first off like to say thank you very much for being such a loyal and devoted customer of ours. Secondly, I'd like to say thank you again for taking a moment from your day and posting such a nice review. I know Doug Dixon and Doug Flanders will be pleased to hear your kind words, as they do a lot behind closed doors that customers generally do not see. Troy already has a smile on his face seeing this review! Hope you have many happy KMs and looking forward to continuing to service your vehicle for another 10 years! Doris Blanchard Service Manager

August 26, 2015

Quick and friendly Always had great service at Gateway Toyota. They were ready for me at my scheduled appointment time and had my vehicle taken care of in no time. The More

by dean 87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A. Curtis, Cassandra Cabaniang
Aug 27, 2015 -

Gateway Toyota responded

I'm glad to hear you've been happy with our service to date! Thank you for the great review and hope to see you next time you need anything done! Doris Blanchard Service Manager

August 25, 2015

Excellent service Dropped my vehicle off for a routine service call. Was greeted cordially and swiftly. Then delivered to my home by the shuttle driver who promptly pic More

by Cliff71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Vinthers
Aug 26, 2015 -

Gateway Toyota responded

Thank you very much Cliff, for the positive review of both our service advisor, Troy, and our shuttle drivers! I'll be sure to show them the review. Safe driving and see you at your next service interval! Doris Blanchard Service Manager

August 25, 2015

Good experience Dropped my vehicle. Got a shuttle home and got a call exactly on time for pick up. Cordial staff and quick service. Good experience overall. More

by Syed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Vinthers, Daniel Ketler
Aug 26, 2015 -

Gateway Toyota responded

I'm very pleased to hear everything ran smoothly and was up to your expectations of us, Syed. Looking forward to seeing you again! Doris Blanchard Service Manager

August 25, 2015

Go To Cam I've bought quite a few vehicles in my time. Every time I purchase one I feel that it's me vs. the salesman. But some thing very different occurred th More

by TheRealAnno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kameel Koya, Terry Woodcock, Cameron VanOirschot
Aug 25, 2015 -

Gateway Toyota responded

Thanks for the great review! We're glad to hear you had a great experience with Cam and hopefully can send him some referrals! Enjoy your new Toyota and happy driving!

August 25, 2015

Straight From The Heart Service I recently purchased my RAV 4 from Cameron at Gateway Toyota. I was a little hesitate going into buying a vehicle with a dealership as all of my past More

by Danni.D84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron VanOirschot
Aug 25, 2015 -

Gateway Toyota responded

We're extremely glad to hear you had a great experience here and glad to note that we'll add "dog walker" to Cam's growing list of skills! We'll pass along the praise and look forward to seeing you and Bailey in for your next servicing!

August 25, 2015

Safety recall notice Dropped my vehicle for safety recall. I was provided excellent service by Veronica at the service department. She was professional and friendly. Da More

by AU
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan from shuttle service, Veronica Russell, Daniel Ketler
Aug 26, 2015 -

Gateway Toyota responded

Thank you very much for the kind words, I will pass along the message to both Veronica and Dan. Looking forward to having you back in for your next servicing! Doris Blanchard Service Manager

August 25, 2015

Excellent work Very happy with the whole overall service. My vehicle was in and out, I didn't have to wait all day to get it back. Fixed an issue that another Tire s More

by carterstyles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Russell
Aug 26, 2015 -

Gateway Toyota responded

I'm extremely happy to hear we were able to help out with the tire issue you were having, we pride ourselves on our training and knowledge, so it's good to see it paying dividends for our clients! I hope we see you again for your next servicing or any time you need a quick tune up! I'll be sure to pass along the praise to Veronica as well. Safe driving! Doris Blanchard Service Manager

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