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Gateway Toyota

Edmonton, AB

4.0
781 Reviews

2020 103A St SW

Edmonton, AB

T6W 2P6

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781 Reviews of Gateway Toyota

September 02, 2015

Vehicle servicing As always, Troy at Gateway Toyota went above and beyond to be sure we were back on the road in a timely manner. We have three vehicles (2 toyota, 1 s More

by MJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Vinthers
Sep 03, 2015 -

Gateway Toyota responded

Thank you so much for the awesome review MJ! Troy is a great asset to our company and he'll be extremely pleased to hear he helps make your trek up here worth it! Please stop by and say hello next time you're in for servicing! Doris Blanchard Service Manager

September 01, 2015

Vehicle servicing In May of 2015 I had new brakes installed. Shortly thereafter there was a problem with the brakes. I took it back, and it was inspected however no iss More

by TJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bonnie Johnson
Sep 02, 2015 -

Gateway Toyota responded

Thank you TJ for the great review and I'm glad everything got sorted out for you with the brake issue! See you next servicing! Doris Blanchard Service Manager

August 31, 2015

brake oil problem i had extended warrenty. any how in the system it shows expire one month early. i taught to your warrenty manager and he solved the error and fixed th More

by kapila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd, Todd Pringle
Sep 02, 2015 -

Gateway Toyota responded

I'm glad to hear everything got worked out smoothly and the warranty expiry was rectified quickly for you! Hope to see you next servicing! Doris Blanchard Service Manager

August 31, 2015

Very friendly and helpful Very helpful in making sure the recalls were facilitated and the warranty requirements were fulfilled. I will continue to have my vehicle serviced her More

by Ron
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Russell
Sep 02, 2015 -

Gateway Toyota responded

Thanks Ron for the great review! I'm glad that we've earned you as a loyal and long term customer of ours! I look forward to see you next time you're in, feel free to stop by and say hello! Doris Blanchard Service Manager

August 29, 2015

Purchase new 4 runner from Cameron I recently purchased a new 4 Rumner from Cameron and I have to say it was a pleasure dealing with him and gateway Toyota! From the moment I spoke to C More

by Sandra Burgess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kameel Koya, Cameron VanOirschot
Sep 01, 2015 -

Gateway Toyota responded

I'm extremely happy to hear that everything went smoothly, as we try our best to have an open, friendly, no pressure environment to allow you to make an educated and informed purchase. Hope to see you around here for your servicing as well! Mike Muir BDC Manager

August 29, 2015

GREAT SERVICE Received very prompt service on Thursday. Was able to bring my SUV in without an appointment. Fast and efficient and very friendly staff. They address More

by Gail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Even though Troy was not who I dealt with ,when picking up my car he spoke with me and was nice to know they all really do care ., Veronica Russell, Troy Vinthers
Sep 01, 2015 -

Gateway Toyota responded

Thank you Gail, your review will surely put a smile on both Veronica and Troy's faces! I'm glad to hear we were able to provide a speedy and friendly service! See you next time! Doris Blanchard Service Manager

August 29, 2015

Excellent Service Job well done.I got it right on time.Service Consultant is approachable and took her own time as she explained every job they performed on my vehicle. More

by joel17
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruthi Sherman
Sep 01, 2015 -

Gateway Toyota responded

Thank you for the kind review Joel, I'll be sure to pass along my praise to Ruthi as she went above and beyond for you! Look forward to having you here again! Doris Blanchard Service Manager

August 29, 2015

They even washed my car As always, great service. All employees are friendly and they all, deliver a great Customer Service. I always feel very welcome. Done in half an hour. More

by ZoranTrn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Coombe, Troy Vinthers
Sep 01, 2015 -

Gateway Toyota responded

Friendly and efficient is our goal here! Thanks for the positive review and see you next time you're in! Doris Blanchard Service Manager

August 28, 2015

Almost perfection I had my car in for an oil change today. I arrived on time, at 1:00, they quoted an hour, and that's exactly how long I waited. However, I had also More

by Corianne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Russell
Sep 01, 2015 -

Gateway Toyota responded

Thank you Corianne for the positive review! We're glad to hear everything ran timely and I'm sorry we never got back to you with the rescheduling of the power buffing! Please give us a call to set up a time for you and we'll get it looking sparkly new again! Doris Blanchard Service Manager

August 28, 2015

Great Customer Service! All employees are friendly and they all, deliver a great Customer Service. I always feel very welcome. Shuttle service was very quick and efficient. H More

by Milena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unfortunately, i did not gett heir names., Cassandra Cabaniang, Ray Cyr
Sep 01, 2015 -

Gateway Toyota responded

Thanks for the 5 star review Milena! We take pride in providing a friendly and efficient service for everyone! Glad to hear you like the coffee too, it certainly helps keep us running during the days! Doris Blanchard Service Manager

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