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Gateway Toyota
Edmonton, AB
804 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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804 Reviews of Gateway Toyota
September 21, 2015
Excellent Service from Troy as always. Since purchasing the vehicle from Toyota we have dealt with Troy. He is amazing. Explains issues, makes you feel comfortable and never pressures. Alwa Since purchasing the vehicle from Toyota we have dealt with Troy. He is amazing. Explains issues, makes you feel comfortable and never pressures. Always pleasant to deal with and friendly. Trust his opinions and seek them out. Troy is a reason I deal with the dealership and come back time and time again for maintenance or service needs. Thank you More
by NY
Employees Worked With
Troy Vinthers
September 21, 2015
Great Service , Had warranty issue's that Veronica took care of on my Toyota Tundra, and also had a very good shuttle ride from Dan. , Had warranty issue's that Veronica took care of on my Toyota Tundra, and also had a very good shuttle ride from Dan. More
by Rob4523
Employees Worked With
Veronica Russell, Daniel Ketler
September 21, 2015
Very helpful Have been to Gateway Toyota many times. Veronica in service is great, I always ask to see her as she does a great job. Efficient and thorough and make Have been to Gateway Toyota many times. Veronica in service is great, I always ask to see her as she does a great job. Efficient and thorough and makes sure that all work is completed properly. Quotes are always accurate and she calls to give me updates if any additional work needs to be completed or when my vehicle is ready. Very personable too I used the shuttle service as well and had Dan as my driver. He is also very personable and did a good job accommodating my work schedule for pickup time. I was able to call him when my vehicle was ready and he let me know what time to expect him which was helpful. More
by Robert
Employees Worked With
Veronica Russell, Daniel Ketler
September 21, 2015
Great Dealership, Great Service My dealings with Gateway Toyota have been very positive. The staff, service times and quality of work have been great. I always hope to get Troy as my My dealings with Gateway Toyota have been very positive. The staff, service times and quality of work have been great. I always hope to get Troy as my Service Advisor - his friendly demeanour, professionalism and knowledge are one of the main reasons I return to this dealership to service my vehicle. I have never left disappointed when dealing with Troy. Thank you very much, they are lucky to have you there! Rania Yphantides More
by Rania0722
Employees Worked With
Troy Vinthers
September 19, 2015
service on brakes and new drive belt Troy was very courteous and professional. He contacted me as soon as car was ready and went over the invoice and service with me. Excellent service Troy was very courteous and professional. He contacted me as soon as car was ready and went over the invoice and service with me. Excellent service! More
by gk
Employees Worked With
Dale , the shuttle driver was very prompt and friendly., Troy Vinthers, Dale Irving
September 19, 2015
Excellent Customer Service Purchase and service of my new car at Gateway Toyota was very positive. Our salesman, worked with a great deal of effort, to get us the best deal. I Purchase and service of my new car at Gateway Toyota was very positive. Our salesman, worked with a great deal of effort, to get us the best deal. In service, the advisor was very courteous, giving personal attention to all my questions and concerns. He is very knowledgeable and helpful. More
by MAC14
Employees Worked With
Todd Pringle
September 18, 2015
Friendly, Knowledgeable and Helpful Staff Every step of the way - from the service staff to the shuttle driver - every employee is courteous,, helpful, competent, knowledgeable! Kept me up-to- Every step of the way - from the service staff to the shuttle driver - every employee is courteous,, helpful, competent, knowledgeable! Kept me up-to-date on progress of my repairs. More
by nancy
Employees Worked With
Taylor Kaiser, Troy Vinthers, Marvin Ozubko, Todd Pringle
September 18, 2015
Service for for my fleet of Toyotas I run a fleet of 12 Toyota's and use this dealership for my service and repair needs. Straight forward information, no run around and quick turn arou I run a fleet of 12 Toyota's and use this dealership for my service and repair needs. Straight forward information, no run around and quick turn around. More
by Thurbertrucks
Employees Worked With
Troy Vinthers
September 18, 2015
Excellent Customer Service The service advisor, Troy, actually listens to us and deals with our concerns promptly. He is a very knowledgeable service advisor and the service we The service advisor, Troy, actually listens to us and deals with our concerns promptly. He is a very knowledgeable service advisor and the service we receive is just what we asked for. He goes out of his way to explain what needs to be done. We feel very comfortable leaving our Toyota Matrix in his capable hands. More
by G.Cramer
Employees Worked With
Troy Vinthers
September 18, 2015
quick and efficent I dropped in without an appointment and was looked after very quickly, with only what I was asked for done without them trying to sell me other servic I dropped in without an appointment and was looked after very quickly, with only what I was asked for done without them trying to sell me other services , they even washed my vehicle. More
by bgordon
Employees Worked With
Todd Pringle
