Galt Chrysler Dodge
Cambridge, ON
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482 Reviews of Galt Chrysler Dodge
Warranty and service My wife needed a new car after a accident. She purchased a new Journey and soon after the plastic key stuck in the ignition - unable to lock car and l My wife needed a new car after a accident. She purchased a new Journey and soon after the plastic key stuck in the ignition - unable to lock car and leave it safely. The repair took some time to complete and the car didn't start properly afterwards for a long time. Complaints fell on deaf ears at Galt. In for service appointment - 2 hours later oops forgot you were here excuse. Registered recall notice for same ignition switch that was never repaired properly - stopped in numerous times to inquire if parts had arrived - service never logged in the concern or visit dates. Finally dealt with Dave Keffer and before long it was repaired but took almost a year and a lot of contact with different offices of FCA. Again we get a steering recall and my wife registered the recall at Galt for repairs July 23 2016 and so far no contact or the repairs. We get numerous sales pitches to come buy another vehicle and we'd love to as the Journey is now 5 years old. But being put off so much by Galt what could ever make them think we'd trust them again. I received a Black Friday sales offer for a Ram and drove up to see it and of course it's not there. There is so much more but the point here is made. More
Jeep Cherokee Alex was very relaxed, professional and friendly. Offered advice when I needed it. Would recommend others to ask for Alex when buying a new or used ve Alex was very relaxed, professional and friendly. Offered advice when I needed it. Would recommend others to ask for Alex when buying a new or used vehicle. A good experience. Thanks. More
Jeep purchase Had been to several other Jeep dealerships in the area and weren't happy with the salespeople we dealt with so we ended up at Galt Chrysler Dodge. We Had been to several other Jeep dealerships in the area and weren't happy with the salespeople we dealt with so we ended up at Galt Chrysler Dodge. We we're approached by Trina very quickly and we both felt at ease with her right away. She made it a painless procedure. She took her time with us the day we received our vehicle and even set our cell phones up. Would definitely recommend her to anyone who is looking for a vehicle. We did however notice that the receptionist was not so friendly. More
Generally good For the most part my experience was a good one- Gabe Schumann is a customer oriented sales person. My only complaint is that the transaction took too For the most part my experience was a good one- Gabe Schumann is a customer oriented sales person. My only complaint is that the transaction took too long. More
Jeep purchase Brandon M went out of his way to get best vehicle that meet my all requirements. He knew the product and answered all my questions. Glad I switched Brandon M went out of his way to get best vehicle that meet my all requirements. He knew the product and answered all my questions. Glad I switched car brand. More
New Dodge Journey Purchase We were extremely pleased with the effort and time spent by Kice Ebady in helping my father select a new vehicle. My father had found the task of veh We were extremely pleased with the effort and time spent by Kice Ebady in helping my father select a new vehicle. My father had found the task of vehicle shopping extremely daunting, particularly as he had not shopped for a vehicle in almost a decade. He had been vehicle shopping for close to a year on and off. He had not liked the approach of some of the sales personnel he had encountered at other dealerships and other car lots. He had actually taken to driving to car shopping on Sundays when there were no salespeople around to "bother him." I live out of province and was very worried about the prospect of him driving his old car through another winter. I went with him to a couple of dealerships during a trip back to Ontario and over breakfast on the final week of my stay, I mentioned to my brother-in-law we were going to look around some more. My brother-in-law suggested Galt Chrysler. We met with Kice Ebady who showed him the Dodge Journey. My father found him friendly and helpful. My father initially found the new electronics confusing to operate, but Kice was always patient in showing him how the interior features functioned. When the colour choice of vehicle selected by my father appeared to have been sold on the dealership's inventory site, Kice made a point of personally checking this out to be certain and as it turned out it was still available. It would have been very easy to sit back and tell us that particular vehicle had been sold, but he took the extra step to ensure my father had his preference of colour choice. This meant a lot to my father. Throughout the process he was helpful, knowledgeable and professional - we would definitely recommend him to anyone vehicle shopping! More
Fast, efficient and reliable service. We were very pleased with the great deal and excellent service we received. We would recommend the Galt-Chrysler-Dodge dealership to friends and fami We were very pleased with the great deal and excellent service we received. We would recommend the Galt-Chrysler-Dodge dealership to friends and family. More
Speak to Brandon Marjadsingh if looking for a vehicle! Brandon spent the extra time helping us find the right deal, was personable and professional. He didn't push us towards a vehicle or options that we d Brandon spent the extra time helping us find the right deal, was personable and professional. He didn't push us towards a vehicle or options that we didn't want or need, made car buying so much easier than it can be. If we had a question he took the time to find an answer for us until we had found the right vehicle for us and never made us feel that we needed to quickly make a decision or spend more than we were prepared to. We would definitely recommend him to others and he is a credit to the dealership. Other staff that we spoke to, including Trevor Reynolds, made a visit our visit a pleasant one as well. More
Remember to ask for "Gareth " at Galt Chrysler Dodge! We had a great experience with Gareth. I went into see him not knowing what I was really looking for. I just knew I needed a new car. Within minutes , We had a great experience with Gareth. I went into see him not knowing what I was really looking for. I just knew I needed a new car. Within minutes , Gareth had my wants and needs down on paper. He knew what vehicle would be right for me. I'm now a proud owner of a 2016 Jeep Cherokee!!!! I got all the options I needed and more....... I love it! I would highly recommend Gareth to all my friends and family. More
Great experience and amazing staff! I had a great experience dealing with Galt Chrysler! I was able to get my vehicle within 3 days and everyone I had worked with was very knowledgeable I had a great experience dealing with Galt Chrysler! I was able to get my vehicle within 3 days and everyone I had worked with was very knowledgeable and helpful! I would definitely recommend Galt Chrysler for purchasing a vehicle, it was completely hassle free! More