Freedom Ford
Edmonton, AB
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1,849 Reviews of Freedom Ford
Good dealership Very helpful. Good customer service. Took the time to go through all the features on the car. I would go back. Made my daughter feel special. Patient. Very helpful. Good customer service. Took the time to go through all the features on the car. I would go back. Made my daughter feel special. Patient. Kind. More
Very easy and painless Great service! I was booked in on short notce, They took the vehicle right away and completed the service quickly. they found an issue and rebooked r Great service! I was booked in on short notce, They took the vehicle right away and completed the service quickly. they found an issue and rebooked right away. More
A reasonable approach to vehicle service. Well advised, prompt, courteous and fair. I like the organization and their approach to sales and service. Please keep the format. I think it works. Well advised, prompt, courteous and fair. I like the organization and their approach to sales and service. Please keep the format. I think it works. More
friendly, professional, great personal and service was professional ,friendly and knowledgeable could not have asked for a better experience the only thing that would make the tri personal and service was professional ,friendly and knowledgeable could not have asked for a better experience the only thing that would make the trip to your service department would be if you hadn't given me a BILL at the end of the of the day. More
Everyone was friendly and the customer service was excellent My sales representative was Mike Sirman and he is fantastic. The vehicle that he sold me was as advertised, he did not try to B.S. me, he contacted m My sales representative was Mike Sirman and he is fantastic. The vehicle that he sold me was as advertised, he did not try to B.S. me, he contacted me several times a day with no pressure to purchase. I also dealt with Anna Marrazzo who is equally wonderful and again no pressure to up sell me.....I love that!! Both Anna and Mike treated me like a person not a sale and both really seemed to care that I was getting what I was looking for in a vehicle. I honestly could not have had a better customer vehicle buying experience. Every other person I bumped in to at the dealership was also friendly and polite. It was excellence at every opportunity!!! More
Installing of rear shocks Courtney was very pleasant and efficient and followed through in every aspect of our visit to Freedom Ford. Product needed was not in stock but was br Courtney was very pleasant and efficient and followed through in every aspect of our visit to Freedom Ford. Product needed was not in stock but was brought from another dealer and installed in timely fashion More
On time, efficient and organized! Working with Cori, and Freedom Ford Service has been a pleasure time and time again. The staff and service department are very organized, super polite Working with Cori, and Freedom Ford Service has been a pleasure time and time again. The staff and service department are very organized, super polite and easy to work with, and do a great job of helping you with all your service needs. More
maintenance service Courtney was fantastic, i couldn't imagine dealing with another service adviser. she was simply wonderful and made my service experience painless. i w Courtney was fantastic, i couldn't imagine dealing with another service adviser. she was simply wonderful and made my service experience painless. i will be returning to see her in the future for all my service needs More
Know your trade in value. Look at the black book for wholesale ranges and know the regional modifiers (+10% for Alberta). Correlate this with retail and private sale prices fo Look at the black book for wholesale ranges and know the regional modifiers (+10% for Alberta). Correlate this with retail and private sale prices for similar vehicles to yours to understand what you should expect for your trade. Above all, shop around. Some dealerships will not offer you even close to what you expect. Trust me in that there are huge differences between what different dealerships will offer. Mine was 33% more than what i was offered here. More
A Dealership with Integrity Some people can relate to going and buying a car and within a day figure out that the salesman/business writer knew that the individual was young, gul Some people can relate to going and buying a car and within a day figure out that the salesman/business writer knew that the individual was young, gullible and an easy target. My lesson was a large payment and high interest rate for a lengthy period of time. When I think of Car Dealerships, the first thing that come to my mind is - be guarded against the dishonesty and false promises, because all they want is money. I decided to part with my Mercedes (large payment and Interest rate) and possibly move into a Truck for less payments. There was a lot of concessions that needed to happen, so I did not feel very positive about the possibility of this happening. From the time I walked into Freedom Ford, I knew that I was at a dealership that valued their Clients. Paul listen to my situation, what I was hoping to achieve and wasted no time showing me my Freedom options. Within a couple hours, we had the details worked out. With the help of Mr. Jensen and Dan, Paul was able to put me into a brand new showroom Ford F-150. James helped by topping it off with a Service Package to ensure that my new F-150 will stay well serviced and all I have to do is Gas'n'Go! I now have Freedom - Why are you waiting? More