Freedom Ford
Edmonton, AB
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1,849 Reviews of Freedom Ford
Easiest Vehicle Purchase! Jason called me up out of the blue because he had done some research on my current car loan and noticed we were paying exceptionally high interest. I Jason called me up out of the blue because he had done some research on my current car loan and noticed we were paying exceptionally high interest. I came down and Jason was able to show me a newer vehicle with everything I needed and more for the same monthly price as what I currently pay, but for a quarter of the interest. I hadn't planned on buying a new vehicle that day, but Jason made it very easy to hop into a new one and drive it home that night! More
Painless and comfortable Yuchen was amazing! He was a very friendly and humorous dealer. Yuchen welcomed us and treated my daughter and her best friend/sister with respect. He Yuchen was amazing! He was a very friendly and humorous dealer. Yuchen welcomed us and treated my daughter and her best friend/sister with respect. He answered questions that we had as well as anything the girls asked. We would def go back to him to do our next trade in/purchase. Friendly, accomodating, prompt and not pushy, Yuchen is the man! If he ever leaves Ford we will follow him!! More
Excellent Service Excellent Customer Service. Very friendly, attentive and efficient. Great pricing. The best customer service I have ever received from a dealership Excellent Customer Service. Very friendly, attentive and efficient. Great pricing. The best customer service I have ever received from a dealership - keep up the great work! More
Overall a good experience I dropped my vehicle off for "The Works" ie oil change etc and swapping the winter tires for summer. The job was supposed to take 1 hour and they wer I dropped my vehicle off for "The Works" ie oil change etc and swapping the winter tires for summer. The job was supposed to take 1 hour and they were to call my cell when done. I was in the showroom having a coffee (which is very nice by the way). When I saw the person who had been ahead of me get a call and leave, I waited until 1 1/4 hours had passed, still with no phone call and then went to the Mobile Express Office. My car was sitting on the lot and ready to go. After a brief wait behind 2 previous customers, the customer service person printed my paperwork and told me about a part that could be replaced in the future. She was pleasant and I paid and was on my way. This visit took a bit longer than in past visits, but all in all was okay. More
Worst Dealership Freedom ford is the worst dealership I have ever deal with. I went there to look a vehicle. Firstly they gave us a fair deal and promised us to delive Freedom ford is the worst dealership I have ever deal with. I went there to look a vehicle. Firstly they gave us a fair deal and promised us to deliver our vehicle within 2-3 days well since after a week they couldn't arrange a vehicle. And they were making lame excuses that they will bring vehicle today or tomorrow. They were making excuses they are taking with other dealerships to get a vehicle for us. As I was buying a new vehicle so I sold my old one and now I don't have a ride because of them. Now they are saying they couldn't arrange vehicle for me. Even during the period I tried to call them but they were not answering my calls even they never call me back. I visit there place three times and everytime giving me same lame excuse we are arranging vehicle for you. I nerver gonna suggest this dealership to anyone More
Repeat customer. Bought 2013 Ford Edge from Gord, 2012 mustang, 2016 Shelby, 2016 mustang GT supercharger convertible Fast efficient service. Pleasure to deal with Go Bought 2013 Ford Edge from Gord, 2012 mustang, 2016 Shelby, 2016 mustang GT supercharger convertible Fast efficient service. Pleasure to deal with Gord Monahan & Paul Gilewich accomadated us and made it easy to deal with them More
Service Review for F150 I was having trouble with my truck on the drive home Sunday March 27. I took the truck to Freedom Ford on Monday morning without an appointment. The I was having trouble with my truck on the drive home Sunday March 27. I took the truck to Freedom Ford on Monday morning without an appointment. The service adviser wrote up the work order and the truck was repaired the same day. The Service Adviser was very polite and helpful. I appreciate the prompt and professional manner in which the repair was completed. More
Great!! Good experience with Freedom Ford. I have never had any problems. Nice and friendly staff always willing to help. The shuttle service and driver are e Good experience with Freedom Ford. I have never had any problems. Nice and friendly staff always willing to help. The shuttle service and driver are excellent as well. More
Excellent Customer Service Everyone was very helpful. From the sales person to the sales manager. There was a little problem when the vehicle was delivered to my place. Some ite Everyone was very helpful. From the sales person to the sales manager. There was a little problem when the vehicle was delivered to my place. Some items where lacking. But the sales person and the sales manager worked on it right there and then. And after a week, everything was solved. Thanks for being so helpful even on the after sales issues. More
Our new truck Thanks so much Jason Spithakis for dealing with us in our purchase of our new F150 Truck. It's everything my wife wanted and more. Thanks Jay. As they Thanks so much Jason Spithakis for dealing with us in our purchase of our new F150 Truck. It's everything my wife wanted and more. Thanks Jay. As they say? Happy wife? Happy life. Lol. I will definitely be returning to deal with you again. Your a good guy and very professional in the way you handled everything. See you again when I get my next truck at Freedom Ford. More