Freedom Ford

Quick, efficient service Lisa was very professional and pleasant, she explained everything that was done. I am satisfied with the service provided. It was done in a timely f Lisa was very professional and pleasant, she explained everything that was done. I am satisfied with the service provided. It was done in a timely fashion. More

Booked an Oil Change I am upset at the fact that every time I book an appointment for an oil change at 8:30am, I don't get it back until 3:30pm or sometimes later. What i I am upset at the fact that every time I book an appointment for an oil change at 8:30am, I don't get it back until 3:30pm or sometimes later. What is the point of making an appointment if it takes close to 8 hours? I know that I didn't wait in the chalet, but I should not have to wait there to get faster service. Isn't it the whole point when making an appointment to be the first in - first out, especially since it was first thing in the morning? More

Came for a tire swap, bought a brand new truck. Overall I had a rather mediocre experience at Freedom Ford. We all agreed on a certain price, I gave them a down payment. The next day I receive a cal Overall I had a rather mediocre experience at Freedom Ford. We all agreed on a certain price, I gave them a down payment. The next day I receive a call asking for an even larger sum for the down payment. they also managed to hide A $5000 maintenance package I did not agree too. And only finding out about it as I am signing the paperwork. bringing a simple F150 into the $70,000 bracket (MSRP 56,000!) and only a XLT to boot. Good, friendly Salesman. But I will NOT be buying from them again. The friendly people are the only positive I can say about my time at Freedom Ford. Completely disgusted by nearly everything else. Will probably do my maintenance at Sherwood Ford... Since I payed $5000 and it works at any Ford dealership. More

Friendly service personnel I have been using the new vehicle sales and service departments here for many years and have had very consistent and helpful service. This time was f I have been using the new vehicle sales and service departments here for many years and have had very consistent and helpful service. This time was for oil change and brake service. I had my F-150 back at the time requested and Cori was very helpful and always with a smile. More

My recent service experience There is a problem with the left turn signal that was not corrected, it may be as simple as a bulb. Keeping in mind that the problem did not present i There is a problem with the left turn signal that was not corrected, it may be as simple as a bulb. Keeping in mind that the problem did not present itself when I brought the truck in, I am going on the assumption that it may have been as simple as a visual inspection of the bulbs or a bulb, I am returning the truck to the service department on Friday to have the issue, hopefully, diagnosed and repaired. There is an inconvenience issue here, where I am needing to follow up. If the problem is more complex than a bulb, I understand, but if it is a bulb, which is a low value item, I think could have been corrected. The example I draw on is that my windshield wiper blades were replaced by Freedom Ford when they showed wear, not failure but wear. Let's see what happens when I bring the truck back in. Regards, Dave Popowich More

service both jennifer and cori were very pleasant to deal with and proffessional, greeted me with pleasant hello.when picking up made sure i was satisfied wit both jennifer and cori were very pleasant to deal with and proffessional, greeted me with pleasant hello.when picking up made sure i was satisfied with the service they provided More

Great people,great service All aspects of this dealership have been seamless,very quick and efficient service.We have been customers for many years and have not encountered diff All aspects of this dealership have been seamless,very quick and efficient service.We have been customers for many years and have not encountered difficulties that were not easily rectified. More

Service department My experience was great. I was met with respect and I truly had the feeling that you care. Thanks for the great customer service. Cory Slute was very My experience was great. I was met with respect and I truly had the feeling that you care. Thanks for the great customer service. Cory Slute was very helpful and made me feel Awesome..... More

Great, friendly and efficient service Paul was a great salesman. Very knowledgable and friendly. He was able to find the right vehicle for me at the right price. The process was easy and q Paul was a great salesman. Very knowledgable and friendly. He was able to find the right vehicle for me at the right price. The process was easy and quick. I would recommend my family and friends to visit Paul when they are ready to purchase a new vehicle. More

F150 Roxanne rocks A special thanks to Roxanne Autor for making my ford experience memorable. Every time i come in I'm met with smiles, laughter and genuine welcoming fe A special thanks to Roxanne Autor for making my ford experience memorable. Every time i come in I'm met with smiles, laughter and genuine welcoming feeling. I wouldn't go to any other dealership or shop. Its a wonderful to have such a great shop where everyone you talk to treats you like a friend. I would recommend my family and friends to Roxanne when their vehicle needs a service. More