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Freedom Ford
Edmonton, AB
1,849 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,849 Reviews of Freedom Ford
June 26, 2016
Service Great Service, friendly and informative staff. Seems to go all out to ensuring that any questions are answered fully or arranged for Technicians to c Great Service, friendly and informative staff. Seems to go all out to ensuring that any questions are answered fully or arranged for Technicians to come and explain. More
by CELTICGRACE
Verified CustomerEmployees Worked With
Cori Slute
June 25, 2016
Excellence is the standard at Freedom Ford Thank you Darren Stilton for all the work you put in to make this experience seamless and quick. I love my new truck. Got cannot train passion. That's Thank you Darren Stilton for all the work you put in to make this experience seamless and quick. I love my new truck. Got cannot train passion. That's something that comes from within. Excellent character overall, and a great leader in this company. Gord is awesome too. Thanks! Blessings. More
by Jules E.
Employees Worked With
Gord, Darren Shilton
June 22, 2016
Service at Freedom Ford was very friendly and helpful! Service was done in a timely fashion. Service staff is very friendly and a pleasure to deal with! at Freedom Ford was very friendly and helpful! Service was done in a timely fashion. Service staff is very friendly and a pleasure to deal with! More
by joe
Employees Worked With
Cori Slute
June 21, 2016
awesome as usual roxanne was able change my appointment as had family emergency, she also checked to see if wanted the leaks in my car taken care of or just leave so f roxanne was able change my appointment as had family emergency, she also checked to see if wanted the leaks in my car taken care of or just leave so for safety took time to have this done. More
by bernienowlan
Employees Worked With
Roxanne Autor
June 21, 2016
Quick Lube Such excellent service!! So friendly! Lisa knew exactly what needed to be done as she reviewed previous service report. No guesswork for me at all. Such excellent service!! So friendly! Lisa knew exactly what needed to be done as she reviewed previous service report. No guesswork for me at all. More
by peter18
Employees Worked With
Lisa Boersma
June 21, 2016
Scheduled maintenance As usual I scheduled my regular maintenance visit with Freedom Ford. I purchased my new F150 from Freedom Ford. I have consistently received exception As usual I scheduled my regular maintenance visit with Freedom Ford. I purchased my new F150 from Freedom Ford. I have consistently received exceptional service from the great staff in the service department. Super friendly and helpful. More
by dkmracing
Employees Worked With
Roxanne Autor
June 20, 2016
Great service as always great service, Roxanne always provides updates on my service, so there are no surprises when my service work is complete, ready on time as promised great service, Roxanne always provides updates on my service, so there are no surprises when my service work is complete, ready on time as promised More
by tcooper0
Employees Worked With
Roxanne Autor
June 17, 2016
A new Ford Focus I had a good conversation with Norm Markowski and Anna with regards to my new leasing Ford Focus 2016. The only thing I need to speak is that if both I had a good conversation with Norm Markowski and Anna with regards to my new leasing Ford Focus 2016. The only thing I need to speak is that if both explain to me in detail about the price, what is the coverage, what is the pros and cons for my next leasing, I will be more satisfied. They did explained but not in detailed which I confused. Both are knowledgeable and expert in their field and iI am happy coordinating with them but if it is explained deeply I will be more satisfied.... More
by ME1641
Employees Worked With
Anna Marrazzo
June 17, 2016
Terrible Service Freedom Ford is great when you want to buy a vehicle, but their after purchase service on the other hand is extremely poor. My last vehicle purchased Freedom Ford is great when you want to buy a vehicle, but their after purchase service on the other hand is extremely poor. My last vehicle purchased was supposed to have "free tires for life", and all I was required to do (according to the staff anyway) was have my vehicle services done at Freedom Ford. I have had my vehicle serviced there a number of times as I was required to, which is much more costly, inconvenient, and time consuming than taking it other places. Most of the time when they quoted a timeline to get something done it ended up taking twice as long. When it came time to get my free tires for life as my tires failed, they claimed it only worked in a very specific circumstances and they became a typical insurance policy and didn't take care of their end of the deal. If I knew it would work out this way I wouldn't have had any services there that wasn't required by warranty, and could have saved money that way and used it towards new tires that I now have to buy elsewhere anyway. I highly recommend taking your vehicle to a reputable independent service company than using Freedom Ford; you will likely be very disappointed otherwise. When I expressed concerns it was very apparent that they did not care. More
by No Longer a Customer of Freedom Ford
Employees Worked With
Service Dept
June 17, 2016
Fabulous Friendly professional staff that looks after your needs and doesnt just shove services that you don't require down your throat. Another word another w Friendly professional staff that looks after your needs and doesnt just shove services that you don't require down your throat. Another word another word, done. More
by KENNYTHEIRVINE
Employees Worked With
Roxanne Autor
