Freedom Ford

Great service Great price and service easy and smooth transaction would definitely refer to my friends and family Ed was easy and outgoing , pleasure to deal with Great price and service easy and smooth transaction would definitely refer to my friends and family Ed was easy and outgoing , pleasure to deal with More

Oil change and noise in convertible top Aggravating noise/squeak in convertible top on my Mustang seems to have been found/solved. Had it in 3 times for same but it always seemed to disappe Aggravating noise/squeak in convertible top on my Mustang seems to have been found/solved. Had it in 3 times for same but it always seemed to disappear depending on weather. Service advisors are always super friendly, as are shuttle drivers. More

Great as always. Great relationship with Roxanne as always willing to help and get things done in a timely manner. Even answers emails after hours to accommodate . S Great relationship with Roxanne as always willing to help and get things done in a timely manner. Even answers emails after hours to accommodate . Service is always completed on time or prior. More

Great experience My recent visit to Freedom Ford to have my vehicle serviced went very well. My vehicle went in on time, it only took about an hour, and the representa My recent visit to Freedom Ford to have my vehicle serviced went very well. My vehicle went in on time, it only took about an hour, and the representative was friendly and knowledgable. More

Purchase seemed to lack urgency Waited two weeks for receipt of vehicle (after deposit). Vehicle message board indicated "perform Service" after leaving the dealership. Have to get Waited two weeks for receipt of vehicle (after deposit). Vehicle message board indicated "perform Service" after leaving the dealership. Have to get checked out at a Dodge dealer (extra expense to me). Air filter was filthy and had to be changed (by me) Obviously not checked by technician. Wonder if an oil change was performed. Andrew Charles did greet us upon entering dealership which was a plus. Body work was required (excellent work). Had to make multiple calls for updates. Not satisfied with length of time it took to receive the vehicle. Would not recommend this dealership. Not a happy camper. More

Good Service Experience We found the Freedom Ford service staff to be very friendly and responsive. Our car was ready on time and the work was well done. We found the Freedom Ford service staff to be very friendly and responsive. Our car was ready on time and the work was well done. More

Great customer service, very welcoming staff Roxanne is fantastic, always a pleasure coming here to get my truck serviced. They have been so helpful and patient. I plan to continue to come to thi Roxanne is fantastic, always a pleasure coming here to get my truck serviced. They have been so helpful and patient. I plan to continue to come to this location for my servicing needs. Freedom Ford has always treated me right. More

RV Repairs on Ford Enjoyed the experience from check in to check out. Very friendly staff. The cost came in less then the quote. Cory was my service adviser and kept in Enjoyed the experience from check in to check out. Very friendly staff. The cost came in less then the quote. Cory was my service adviser and kept in touch during the repair. Thank you for making out camping experience safer. More

Only Ford dealer able to assist After purchasing my truck from Team Ford last year I immediately had issues getting the Bluetooth system to work with my phone. I had taken my truck i After purchasing my truck from Team Ford last year I immediately had issues getting the Bluetooth system to work with my phone. I had taken my truck in for service on FOUR separate occasions over the course of a year to Team Ford service to get it fixed and was told the same thing every time, that it was most likely my phone that was the issue. I had explained to them that it wasn't my phone as I had tested it out with other systems and it worked fine. After a year of frustration and zero results I had decided to try Freedom Ford before selling my truck and moving on from Ford. On my first visit to Freedom Ford they actually listened to what I had to say which lead to the service tech diagnosing the issue instead of the previous experience of dropping my truck off, creating a file, and crossing my fingers. Blair and Grant were extremely helpful. I was on the verge of giving up on the Ford brand but now that I know I have a place to go for help I'll be going back to Freedom Ford for all my service and my next vehicle. More

Awesome people Hi everyone I am from Thunder bay Ontario, I first started looking locally for a new vehicle then I went online and started checking out web sites Hi everyone I am from Thunder bay Ontario, I first started looking locally for a new vehicle then I went online and started checking out web sites, after many phone calls I decided on Freedom Ford because the staff are awesome.I told them what I wanted and what I was welling to spend (I wanted the most I could get out of my dollars). They went to work,and worked hard and made it worth while for me to to fly to Edmonton,stay in motels and travel back to Thunder Bay. Awesome prices! Awesome product! Awesome people! If you have any questions I will leave my phone number with Ken Jensen. Totally satisfied customer M Smith More