Freedom Ford
Edmonton, AB
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1,849 Reviews of Freedom Ford
Exceptional Service Both John and Anna were amazing to work with when I purchased my truck. Both very friendly and helpful, actually everyone at Freedom Ford was friendl Both John and Anna were amazing to work with when I purchased my truck. Both very friendly and helpful, actually everyone at Freedom Ford was friendly :) More
Quick Lube Oil Change This is directed to Lisa from the Quick Lube. Fantastic dealings with Lisa as she was very accommodating, professional and just generally a pleasan This is directed to Lisa from the Quick Lube. Fantastic dealings with Lisa as she was very accommodating, professional and just generally a pleasant person. She is dedicated to her job and deserves the best from management! More
Responsive, prompt, helpful and accomodating I live in the NWT and the service despite the distance was excellent, prompt, flexible and professional. All the employees were courteous, helpful, ac I live in the NWT and the service despite the distance was excellent, prompt, flexible and professional. All the employees were courteous, helpful, accommodating and appeared to be insightful and well informed regarding the vehicle, financing and the dealership. I will gladly recommend this dealership to others. More
Exceptional Service! Hands down the best group of service techs and admin people in the business. Always treated respectfully and always greeted by a professional that tru Hands down the best group of service techs and admin people in the business. Always treated respectfully and always greeted by a professional that truly enjoys their job and making sure the customer comes first. They make it very easy to pass on my experiences to others and hope that nothing ever changes as the quality of work and pride of their work shows thru in every aspect from when you drive in the door ... to when you pick up your keys. Always a pleasure and always look forward to the next visit. More
Regular Matennance Roxanne was excellent,will continue to get all my service work done at freedom!! Very friendly and professional as have been with all my dealings with Roxanne was excellent,will continue to get all my service work done at freedom!! Very friendly and professional as have been with all my dealings with this dealership. Keep up the great work!! More
Best service ever Took my 2015 escape in for service as the battery kept on going dead in at after 3 days and they tested it out and found the battery faulty, no charge Took my 2015 escape in for service as the battery kept on going dead in at after 3 days and they tested it out and found the battery faulty, no charge all under warranty. Simply amazing. Great work guys and gals. The sales department are also fantastic this is the third vehicle I have bought there. Simply amazing people More
Very satisfying We had bought a new Taurus in 1999 from this dealership and are still driving it. The customer service we received now was absolutely outstanding. The We had bought a new Taurus in 1999 from this dealership and are still driving it. The customer service we received now was absolutely outstanding. There was no pressure to purchase and all our questions were answered. More
Freedom Had a 07:30 appointment they had my truck in on time.they had no problem with me supplying my own product. I had a issue with my signal light thought Had a 07:30 appointment they had my truck in on time.they had no problem with me supplying my own product. I had a issue with my signal light thought it was a flasher only a bad light and they were honest and only repaired what was needed. More
Fast and Complete Service Drove up on a Friday afternoon. Looking for a 'Insurance' safety on an RV camper. Took me in immediately. Because of the Camper Van's small size only Drove up on a Friday afternoon. Looking for a 'Insurance' safety on an RV camper. Took me in immediately. Because of the Camper Van's small size only charged me $60. Two hours later I was free and clear. Highly recommend More
Honouring the Deal We purchased our third vehicle from Freedom Ford this past week. There is a reason we keep coming back. Prices are reasonable and the service and att We purchased our third vehicle from Freedom Ford this past week. There is a reason we keep coming back. Prices are reasonable and the service and attention given by all employees is above and beyond. What could have been a very bad situation for us this past week on dealing on a 2016 Explorer Platinum turned into a very positive and happy experience. Our salesman and the managers immediately indicated, "we want to make this unfortunate situation right". They went above and beyond to ensure customer satisfaction. Very pleased with the entire sales crew. More