Freedom Ford

Great on the spot service I am now from out of town but after have my tires rotating the tpms had not been reset. As soon as I walked in Roxannes smiling face met me and recog I am now from out of town but after have my tires rotating the tpms had not been reset. As soon as I walked in Roxannes smiling face met me and recognized me from 3.5 years ago. She coordinated the tpms reset and I added a dynamic balance. I was in and out in less than an hour! Thanks for the quick attention and service Roxannes and the service team!! More

Simple issue solved quickly; Safety Issue took much longer Battery died and was replaced quickly. Hood latch wouldn't lock and it took 2 days to convince them replacement was required. Mechanic stated the la Battery died and was replaced quickly. Hood latch wouldn't lock and it took 2 days to convince them replacement was required. Mechanic stated the latch was replaced within the last 60 days when in reality the latch was "fixed" in October after the hood was replaced two weeks earlier. The hood flew up while driving in October and mechanic stated it was my fault. Took a tow truck driver 5 minutes to get the latch to lock after boosting the vehicle. Service Advisor finally agreed that the latch needed to be replaced but it took 2 days of "discussions" to get this done. More

Detail! I had a detail done on on my 14 F150 and I am extremely happy with the outcome! Job well down Detail guys!! And I would really like to thank Roxanne A I had a detail done on on my 14 F150 and I am extremely happy with the outcome! Job well down Detail guys!! And I would really like to thank Roxanne Autor in Service Great job Guys!!! Thanks again til the the next time :)) More

Excellent Service Every Time Every time we take our Ford Explorer in for service we are impressed with the service we receive. From the moment we drop off the vehicle until we pic Every time we take our Ford Explorer in for service we are impressed with the service we receive. From the moment we drop off the vehicle until we pick it up the people are great to deal with. More

Excellent Service Staff, Good Work and on time I brought my car in for warranty work. Check in was smooth and as always greeted with a smile. I received a prompt phone call once my vehicle was read I brought my car in for warranty work. Check in was smooth and as always greeted with a smile. I received a prompt phone call once my vehicle was ready and the service department was very accommodating with my pick up time. Every time I take my vehicle here for service I always get great customer service. Will definitely be back! More

Best Ford service in Edmonton! It was easy to set up an appointment. They set your expectations and will inform you for any change. They loaned us a vehicle free of charge. Cori had It was easy to set up an appointment. They set your expectations and will inform you for any change. They loaned us a vehicle free of charge. Cori had our best interest at heart. She went out of her way to make me feel like I am a valued customer. More

Cori should be the Standard for every Service Advisor Cori not only had a rental free of charge for us, she went above and beyond making sure all our warranty issues were dealt with! Cori really does mak Cori not only had a rental free of charge for us, she went above and beyond making sure all our warranty issues were dealt with! Cori really does make you feel like a valued and important customer! The service and work was outstanding. - D.D More

Excellent Service The service at Freedom Ford is second to none. Roxanne is a fantastic representative that is very helpful and accommodating and the technicians addres The service at Freedom Ford is second to none. Roxanne is a fantastic representative that is very helpful and accommodating and the technicians addressed the issues with my truck in a timely manner. More

A painless deal I negotiationed the deal on my car in 5 minutes with the sales manager. We wasted no time getting to the bottom line price running back and forth with I negotiationed the deal on my car in 5 minutes with the sales manager. We wasted no time getting to the bottom line price running back and forth with offers. I hate that game. The final sale quick and efficient with Jen. All in all, a rare good buying experience. More

Top Notch Service is a way of doing business at Freedom Ford For over a decade Roxanne has been providing excellent service at Freedom Ford. I would highly recommend taking your vehicle to them for any service For over a decade Roxanne has been providing excellent service at Freedom Ford. I would highly recommend taking your vehicle to them for any service or repairs. More