Freedom Ford
Edmonton, AB
Filter Reviews by Keyword
By Type
1,849 Reviews of Freedom Ford
Excellent Service Fast service and good job done. Freedom Ford has the excellent customer service. I will continue to bring my vehicle here and recommend to others. Fast service and good job done. Freedom Ford has the excellent customer service. I will continue to bring my vehicle here and recommend to others. More
Ford Edge oops Forgot to put the Nav back in, so I had to take it back and delayed 2.5 hours longer. Normally they are very good. Forgot to put the Nav back in, so I had to take it back and delayed 2.5 hours longer. Normally they are very good. More
Just a regular service Even though I was in for a regular service on my F350, I was treated like the most important customer at that time! Much appreciated. Even though I was in for a regular service on my F350, I was treated like the most important customer at that time! Much appreciated. More
Slow! Brought my Escape in at 9:19 for an oil change and tire rotation and left at 13:42 (these times are straight off my Invoice. This was ridiculous! I Brought my Escape in at 9:19 for an oil change and tire rotation and left at 13:42 (these times are straight off my Invoice. This was ridiculous! I have better things to do than wait for 4 hours. Mr. Lube could have had me out in 30 min! Also, I SPECIFICALLY asked if there would be someone available THAT day to look at my transmission noise and the girl that booked me in assured me there would be. Guess what?? No transmission tech was working Nov 5. Sorry to complain but I do NOT want to come back if simple services take this long. Feel free to call 780.913.4889 More
all good . great job to Omar was not going to by a truck that day but I did so I guess you have to saw he did is job great ....cheers have a great night ..... great job to Omar was not going to by a truck that day but I did so I guess you have to saw he did is job great ....cheers have a great night ..... More
service good job done. first time through quick lube. Lisa very personable . Dealership had no PH strips to check coolant. . would use quick lube again when I good job done. first time through quick lube. Lisa very personable . Dealership had no PH strips to check coolant. . would use quick lube again when I am in a hurry More
Oil Change I had never dealt with the quick oil change area before but will certainly use this service again. Lisa was friendly and the work was done well and q I had never dealt with the quick oil change area before but will certainly use this service again. Lisa was friendly and the work was done well and quickly. More
They did what they were supposed to do, all went real smooth they were real thorough with the work. Very well done. I have had all the work done on my truck since I bought it at freedom ford. I would highly reco they were real thorough with the work. Very well done. I have had all the work done on my truck since I bought it at freedom ford. I would highly recommend them. More
A rush to sell you and get you out. Not a happy experience at all... Manager kept telling me that he'd get me a great deal but yet didn't want to budge off the sticker price. Told him ab Not a happy experience at all... Manager kept telling me that he'd get me a great deal but yet didn't want to budge off the sticker price. Told him about the breaks squeaking and he lied to me telling me that they were brand new, didn't bother to look at them. Didn't offer anything extra to help sweeten the deal like he said. Not happy overly happy... More
Outstanding Sales and Finance Service I was extremely impressed with the experience at Freedom Ford. We were very blessed to have Linden Frig as our sales associate with the assistance of I was extremely impressed with the experience at Freedom Ford. We were very blessed to have Linden Frig as our sales associate with the assistance of Ben Shek. The effort to go above and beyond in assisting my husband and I was phenomenal and they accommodated the day to fit my newborns feeding schedule. We actually prefer to only deal with Mr.Frig and as being a previous Jeep family, we took took the leap and followed him into the Ford line as we know he always looks out for our best interests. I was very impressed with the level of service from the finance department. There was no pressure and she made sure we were fully covered with warranty to ensure we were taken care of going forward. I highly recommend this dealership! More