Freedom Ford

After sale is horrible As soon as you get out of there they no longer care about you...was suppose to have 2 coats when I buy my f150 never see them...8000$more expensive th As soon as you get out of there they no longer care about you...was suppose to have 2 coats when I buy my f150 never see them...8000$more expensive then other Ford in Edmonton...they tell you they call you back and never do it... go buy you car enywere but there More

Thanks for excellent service I bought my Escape at Sherwood Ford but had such a negative experience with their sales and service that I will never return. With apprehension I wen I bought my Escape at Sherwood Ford but had such a negative experience with their sales and service that I will never return. With apprehension I went to Freedom Ford for service and was delighted with prompt, competent, courteous service. Thanks I'll return. Colleen MacDonald More

Great customer service and knowledgeable staff I walked into the dealership with the intention of buying a used vehicle. I know Mike Himer as a family friend and he lead us in the right direction r I walked into the dealership with the intention of buying a used vehicle. I know Mike Himer as a family friend and he lead us in the right direction right off the get go. As I wasn't exactly sure what I wanted, the process was initiated in a professional, informative, directional manner. Mike introduced us to Chris who helped us with the purchase. Chris and Mike were so helpful in helping me figure out what I wanted in a new vehicle. Their interest in finding the perfect vehicle and professionalism really showed. I was able to make my decision quickly and confidently thanks to their help. Kristen is so friendly and personable, she really helped finalize and gave us all the information we needed at the end of it all. I am extremely happy with this experience and can't say enough good things about everyone involved. Exceptional! More

Ford made it so easy! Craig Pardy was very courteous when I dropped off the vehicle. I knew exactly what they were going to do and how much it would cost. He called to in Craig Pardy was very courteous when I dropped off the vehicle. I knew exactly what they were going to do and how much it would cost. He called to inform me of other issues that had come up and emailed an estimate of cost. He called when the vehicle was ready and what time to send the shuttle. Shuttle driver also very courteous and efficient. I got to work on time and he picked me up on time too! Craig took the time to go over everything that was done/not done. Overall, a very good experience! More

Fast and good quality service Able to get my vehicle in quickly. A rental was arranged for me while my vehicle was being serviced. Good communication from the service team. Able to get my vehicle in quickly. A rental was arranged for me while my vehicle was being serviced. Good communication from the service team. More

Switching over to winter tires Freedom Ford never disappoints. There customer service staff is always on their game. The appointment was on time and out of there within an hour. Gre Freedom Ford never disappoints. There customer service staff is always on their game. The appointment was on time and out of there within an hour. Great job. More

Fast and efficient Always fast and efficient service. Staff are friendly and courteous. They identified additional problems with my vehicle but got it taken care of in a Always fast and efficient service. Staff are friendly and courteous. They identified additional problems with my vehicle but got it taken care of in a timely manner. More

warranty work and regular maintence excellent service and communication from every step of the way through the process, very professional and priced reasonable. I would recommend Freedom excellent service and communication from every step of the way through the process, very professional and priced reasonable. I would recommend Freedom Ford for not only the service but there sales department as well. More

Scheduled Maintenance I have the Pre Paid Maintenance Package. I have had this on several vehicles and always feel they important items are not focused on. I was upsold a I have the Pre Paid Maintenance Package. I have had this on several vehicles and always feel they important items are not focused on. I was upsold a new windsheild at a great price but when I asked about my brakes as I am at 80 km there was no answer for me. Just said checked off ok. No specs. that worries me. Also i pay alot of money for that maintenence package i deserve the items covered looked at autmoatically but thats never the case. Just my opinion. George More

Awesome I came to pick up my brand new car and it wouldn't start because the battery was dead. Rather than just boosting it, my amazing salesman, Linden, too I came to pick up my brand new car and it wouldn't start because the battery was dead. Rather than just boosting it, my amazing salesman, Linden, took my car into the shop and they replaced my battery with a new one in no time at all! More