Freedom Ford

Great communication every time The service advisor staff are always friendly and very communicative through the entire process of the service. When I told my advisor that I didn't k The service advisor staff are always friendly and very communicative through the entire process of the service. When I told my advisor that I didn't know what part of the vehicle he was talking about he further broke down what he meant for me so everything was clear and made sense. More

Service Brought car in for check engine. Was told it could take up to 1.5 hrs. Only took 30 mins. They made sure because i was waiting with an infant i didnt Brought car in for check engine. Was told it could take up to 1.5 hrs. Only took 30 mins. They made sure because i was waiting with an infant i didnt wait long. I was very impressed. More

Roxanne was amazing This was my first service visit at Freedom and did not start well from a new vehicle sale issue, but Roxanne completely changed by experience. She too This was my first service visit at Freedom and did not start well from a new vehicle sale issue, but Roxanne completely changed by experience. She took over the service issue, clarified the issue, made all the communication efforts, and continued to make sure I was in the loop. Again, small problems with the installation were professionally resolved, and I was informed through every step. Fantastic follow-up and customer attention. Thanks Roxanne! More

Excellent service, friendly people, efficient Thank you Roxanne for your help with our service. Your checking into the battery warranty was total professionalism. You also went through the servi Thank you Roxanne for your help with our service. Your checking into the battery warranty was total professionalism. You also went through the service history on my vehicle and had a few helpful pointers. We will see you again. More

Another Great Experience The Freedom Ford service team have always been up front, honest, and a pleasure to deal with. I do not hesitate recommending Freedom Ford to friends The Freedom Ford service team have always been up front, honest, and a pleasure to deal with. I do not hesitate recommending Freedom Ford to friends and colleagues whenever the topic of vehicles comes up. More

Excellent service I purchased my vehicle in 2009 from Freedom Ford and have all service and repairs at the dealership. I have always been satisfied. I will continue to I purchased my vehicle in 2009 from Freedom Ford and have all service and repairs at the dealership. I have always been satisfied. I will continue to have the vehicle serviced at Freedom More

Surpassed my expectations! Friendly service, managed to get all 3 items (new battery with installation/oil change plus recall done in less than 1.5 hours to ensure I made it to Friendly service, managed to get all 3 items (new battery with installation/oil change plus recall done in less than 1.5 hours to ensure I made it to an existing appointment. I always have received excellent service from Freedom Ford but this latest service went above and beyond. Thank you so much. My Service Advisor was the nicest young lady don't think that I could have been given better service by anyone else. More

80,000km Scheduled Maint and emergencie breakdown. Roxanne was great. Very positive and honest. I also like to thank the mechanics that we don't normally see. My maintenance was not scheduled, so I tho Roxanne was great. Very positive and honest. I also like to thank the mechanics that we don't normally see. My maintenance was not scheduled, so I thought it would take longer than one day to get everything fixed. But I was surprised how fast it was done and how professional everyone is at Freedom Ford. I will be returning for sure. Thank again to everyone. More

First rate Roxanne is attentive, efficient and extremely helpful. Couldn't ask for a better rep, or better service. Merry Christmas to everyone at Freedom Ford, Roxanne is attentive, efficient and extremely helpful. Couldn't ask for a better rep, or better service. Merry Christmas to everyone at Freedom Ford, and all the best in 2017! More