Freedom Ford

Service Roxanne treated Robert who brought truck in for service again like family, the extra work to be done on his vehicle would be done at later date Roxanne treated Robert who brought truck in for service again like family, the extra work to be done on his vehicle would be done at later date More

Service Always i get good service from you anb each time has been excellant. Many times i called at last minute and get appointments within a week. Good job , Always i get good service from you anb each time has been excellant. Many times i called at last minute and get appointments within a week. Good job , More

Great and understood my needs I bought a 2014 ram 1500 crew cab sport truck and my salesman was Terrence. I had been searching around for trucks for the past month and narrowed it I bought a 2014 ram 1500 crew cab sport truck and my salesman was Terrence. I had been searching around for trucks for the past month and narrowed it down to this model and I knew the price I wanted to pay for the options. I live in Calgary and visited a number of dealerships in town, east of town and 2 within an hour north of Calgary. There were 3 dealerships I was going to negotiate with over in Edmonton but I decided to called Freedom Ford first and speak with Terrence. I told Terrence I didn't want to waste anyone's time and that I liked this truck but would only pay said price. Terrence told me it was a nice truck and priced well, which it was but I knew if I waited I was only prepared to pay my said price. I gave him my price and he told me he would get back to me after speaking with his sales manager. Eventually he got back to me and the following day I went to Edmonton and he had the truck cleaned and ready for a test drive. Terrence knew more about the truck then most Dodge dealers I had dealt with! I quickly agreed to buy it and was out of the dealership within two hours with my new truck! Overall, I never felt like I was getting taken advantage of nor did they make it seem like they were doing me a favour. Of all of the purchases I have made over the years this was the best, I'll buy from them again. More

Very good service Roxanne has always given me above average service and that is why I only deal with Roxxanne and Norm in fleet is very good and they are the only 2 I Roxanne has always given me above average service and that is why I only deal with Roxxanne and Norm in fleet is very good and they are the only 2 I deal with More

Oil and coolant leak fix I've been here several times and each time has been excellent! Service was polite and knowledgeable about the repairs even if it was a warranty repair I've been here several times and each time has been excellent! Service was polite and knowledgeable about the repairs even if it was a warranty repair. I didn't feel like I was pressured to buy anything additional, which is what I usually get from other dealerships. More

Reasonable and easy to deal with! Samantha was able to find us exactly what we were looking for quickly and was great at answering any questions I had. The actual purchasing was pain Samantha was able to find us exactly what we were looking for quickly and was great at answering any questions I had. The actual purchasing was painless( we did a little back and forth as expected) but we're very happy with the end results! Would highly recommend! More

Excellent experience All staff were friendly and knowledgeable. This made buying my new Ford Escape a pleasure. Did not feel pressured into buying at any point. I was a All staff were friendly and knowledgeable. This made buying my new Ford Escape a pleasure. Did not feel pressured into buying at any point. I was able to make a timely and informed purchase. Thanks More

Great but "expensive" service! We take our vehicle to Freedom service only when it can not be repaired at home! We try to save ( like everyone these days ) and prefer to mainta We take our vehicle to Freedom service only when it can not be repaired at home! We try to save ( like everyone these days ) and prefer to maintain our vehicles at home in the garage! The parts are very expensive and shop labour prices are out of range for today's homeowner. More

My new 2016 Edge Top notch service from Kal very helpful and knowledgeable about the vehicle .Helped me setting up the phone and was very polite and found exactly what Top notch service from Kal very helpful and knowledgeable about the vehicle .Helped me setting up the phone and was very polite and found exactly what we were looking for. More

Fast and courteous I went through the express service and was there for just a little over one hour. Good service with a smile. The coffee machine was not working for I went through the express service and was there for just a little over one hour. Good service with a smile. The coffee machine was not working for this visit, which I usually look forward to, however, I made a little trip for a coffee across the street then lounged in the waiting room. Thank you. More