Freedom Ford

Oil change I had to take my vehicle in for a oil change. I was told it would be around 60-75 minutes. I went to the service department after 2 hours and my vehic I had to take my vehicle in for a oil change. I was told it would be around 60-75 minutes. I went to the service department after 2 hours and my vehicle was ready. More

Absolutely awesome Went in to just test drive a couple of explorers they had in the used lot, ended up driving away that day in a 2015 limited, oil changed and all. Went in to just test drive a couple of explorers they had in the used lot, ended up driving away that day in a 2015 limited, oil changed and all. More

Service Very professional in their fields. Had a computer issue. Grant , Heath, and Roxanne resolved the issue. The truck runs better then new. Great jo Very professional in their fields. Had a computer issue. Grant , Heath, and Roxanne resolved the issue. The truck runs better then new. Great job by great people. More

A little dissapointing Has to be more understanding on the distance and time customers need to travel to get to the dealership. I had great service when it came to the sale Has to be more understanding on the distance and time customers need to travel to get to the dealership. I had great service when it came to the sale but fell through the cracks when it came for delivery. More

Very good buying experience The 2016 Focus RS was my second vehicle purchased from Freedom Ford - the first was an F-150 three years ago. The sales people were attentive, and di The 2016 Focus RS was my second vehicle purchased from Freedom Ford - the first was an F-150 three years ago. The sales people were attentive, and did their best to answer my "gear-head" questions, to the point of calling in the dealership subject matter expert. At the same time, the atmosphere was low-key, with no hint of pressure to buy. While the RS was a limited-production vehicle, there was no effort to price it above list, and I was offered excellent value for my Boss 302 trade-in. Linden did his best to find an RS for me, and eventually he placed a factory order. I was prepared to wait 4-6 months, but Linden was able to get me the exact vehicle I wanted within 2 months. I'm very happy with the car and the purchase experience at Freedom Ford. More

Best dealership ever! My wife and I went in for a new Ford Escape and were directed to Diane Folkins. Diane was amazingly patient and informative and really listened to our My wife and I went in for a new Ford Escape and were directed to Diane Folkins. Diane was amazingly patient and informative and really listened to our needs and concerns. She provided us with a great buying experience and fantastic after purchase support. The other staff at Freedom Ford were pleasant and helpful as well. Great experience overall. More

Premium customer service In the past, I have had poor experiences with sales people in dealerships. Thank god for the future! I can't say enough about the over the top "wow" e In the past, I have had poor experiences with sales people in dealerships. Thank god for the future! I can't say enough about the over the top "wow" experience I was bestowed upon. Lead by my man Savin, he took care of me from the time he said hello on the phone to our final good bye today. Even though there were a few hiccups, the sales and management team were more then accommodating to making sure I had the best experience possible. I want to personally thank Savin for his professionalism and attention to detail through the purchasing of my new truck. I also want to say that my truck is awesome and I couldn't be happier and I thank Savin for talking me into it. I will recommend Freedom Ford to my friends and family, I will recommend Savin as the sales professional for anyone's visit. Thank you all. PS. Savin, you owe me $50 (j/k) More

Rear seal leak Had my truck in for the second time getting the rear main seal leak done. Roxanne Autor did a outstanding job getting all the info from the previous w Had my truck in for the second time getting the rear main seal leak done. Roxanne Autor did a outstanding job getting all the info from the previous work done. I didn't need to explain myself she had it all ready. Roxanne called me twice during the service work keeping me updated throughout the work getting done. She had me in and out within 15 mins. Took care of the rental car info as well. She is excellent at her job. Great personality as well. More

pleasant thankyou Linden for your help. I believe you to be a man of integrity and honesty and I am sure you had my best interests in mind. thankyou Linden for your help. I believe you to be a man of integrity and honesty and I am sure you had my best interests in mind. More

Prepaid maintenance. Roxy is the best! I showed up without an appointment and she took care of me. Bang on with the ETA. I was in and out of there no fuss no problems and Roxy is the best! I showed up without an appointment and she took care of me. Bang on with the ETA. I was in and out of there no fuss no problems and she called me as soon as it was done. More