Freedom Ford
Edmonton, AB
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1,850 Reviews of Freedom Ford
Excellent Customer service! We bought a 2011 Ford Fusion from this dealership and are extremely happy with it! From the moment we spoke to Jason on the lot, his enthusiasm & experience made us feel comforta from this dealership and are extremely happy with it! From the moment we spoke to Jason on the lot, his enthusiasm & experience made us feel comfortable. The vehicle was thoroughly inspected and ensured to be in great shape before it was sold to us. They were fair in negotiating a price with us. They even touched up a bumper scrape on the vehicle free of charge, and this was greatly appreciated. Jason went out of his way to to install my license plate & order an owners manual free of charge. Only one minor glitch, the tank was only half full, but considering the bumper touch-up we can't really complain. I would highly recommend this dealership and Jason. Our whole experience with Freedom Ford was great! More
We love the service we have received in the 20 plus years of dealing with Freedom Ford, so dealing here was a no-brainer for us. Originally, we were looking for a demo or lease return Ford Escape because we of dealing with Freedom Ford, so dealing here was a no-brainer for us. Originally, we were looking for a demo or lease return Ford Escape because we really like the vehicle and it was time to trade the 2003. We felt we would get the best deal with the 2012. Jason Spithakis really helped make the decision to step into the 2013, yes, a new one, very easy. It has the eco boost, the 2012 did not. We would be saving a lot of money in fuel and driving an eco friendly vehicle. Rebates etc worked out well so that the 2013 was very affordable for us. With the new maintenance programs Anna Marrazzo, the Business Manager showed us we will also be saving money on maintenance too. Jason made sure he knew the new vehicle and its options very well and offered to assist if we had any problems after the sale. He was great at demonstrating the options and answered all our questions to our satisfaction. Would we recommend Jason or the dealership, ABSOLUTELY! We have always been treated fairly and respectfully in the Service Dept, Parts, Sales & Business Office, what more can one ask for? More
Excellent Customer service! We bought a used Ford Escape from this dealership and are extremely happy with it! From the moment I spoke to James on the phone, his pleasant demeanour and non-agressive attitu from this dealership and are extremely happy with it! From the moment I spoke to James on the phone, his pleasant demeanour and non-agressive attitude really made me feel comfortable. The vehicle was throughly inspected and ensured to be in great shape before it was sold to us. They were fair in negotiating a price with us. They even agreed to putting new tires on the vehicle. James went out of his way to deliver the car to me the next day as well as install my new license plate and even filled the gas tank! I would highly recommend this dealership and this salesperson. Our whole experience with Freedom Ford was great! More
I was treated very well and was not pressured into anything. I was offered a number of finance options and had the options explained completely.Overall it was a gratifying experience and would recomme anything. I was offered a number of finance options and had the options explained completely.Overall it was a gratifying experience and would recommend the dealership to anyone. More
Went to look at vehicles due to a blown transmission on my current vehicle. Jason was very efficient and got us into a vehicle to test drive and over to finance very quickly which we appreciated as we disl my current vehicle. Jason was very efficient and got us into a vehicle to test drive and over to finance very quickly which we appreciated as we dislike spending hours and hours at a dealership. Anna and Tim in finance was also very efficient and had us out of there in no time. Everyone at the dealership was very easy to deal with and kept us very informed on the process and made it as painless as possible. Thanks again for making it a good experience! More
We have purchase our last 4 cars from Wilf Gruenheidt and since we keep returning you can see it has been an excellent experience. Wilf doesn't pressure you if you need the time to think and is patient sinc since we keep returning you can see it has been an excellent experience. Wilf doesn't pressure you if you need the time to think and is patient since it is such a large purchase. If there is ever an issue with the vehicle we know we can contact Wilf and he will make sure we are well taken care of. If you need a used or new car we suggest you use Wilf and have the same experience we have had for the past 4 vehicles we have purchased. More
I had not bought a vehicle from a dealership in many years and was a bit apprehensive about doing so now. After looking at the new ford cars I decided to view the used car lot at Freedom Ford. My wife years and was a bit apprehensive about doing so now. After looking at the new ford cars I decided to view the used car lot at Freedom Ford. My wife and I were approached by James who asked what were we interested in viewing. My wife said that after trying several new cars none were suitable for me because because I am a big fellow. james immediately took us to a Ford Flex. It was a perfect fit for me. I took it for a test drive and fell in love with this vehicle. James was a no pressure, knowledgeable, and patient saleman. He made the whole process of buying a car very easy. He spent time with me and my wife going over all the bells and whistles our 2011 SUV had to offer. We really appreciate his dedication to customer service. We highly recommend Freedom Ford and James for quality customer service when buying a used car. When we need a second car we will definitely go back to Freedom Ford. More
Our salesman was very informative and friendly.We went to Freedom Ford looking for a nice clean used vehicle, and when we told Wilf that my last car was a Mazda and I was very happy with it, he showed me a M Freedom Ford looking for a nice clean used vehicle, and when we told Wilf that my last car was a Mazda and I was very happy with it, he showed me a Mazda Tribute. Since we were used to the Mazda product, it was an excellent choice for us. More
I have dealt with many dealerships and Freedom excels in all categories. The atmosphere is very relaxed, non pressured and they really do everything to help you with your purchase. I would highly recommend all categories. The atmosphere is very relaxed, non pressured and they really do everything to help you with your purchase. I would highly recommend Freedom if you are looking for a used vehicle, you won't be dissapointed! More
I have been dealing with Freedom Ford and Lino Marrelli for more then 8 yrs. We have bought numerous used vehicles from Freedom and have always had great, courtious service and never felt pushed.They liste for more then 8 yrs. We have bought numerous used vehicles from Freedom and have always had great, courtious service and never felt pushed.They listen to what you want and help where they can. We have recommended Freedom to many people and will continue to do so. More