Freedom Ford

Service Department is Great but I had the works package done and a safety recall. The Service Team were excellent but the quality of the mechanic/vehicle tech not so much. Driving on I had the works package done and a safety recall. The Service Team were excellent but the quality of the mechanic/vehicle tech not so much. Driving on the highway to work today I ran out of washer fluid just after 3 squirts. I checked the invoice and it stated that they found the washer fluid to be low and it was filled up, which obviously was not the case. I looked for any signs of leaks but found none. This may be a minor thing for most but at 6:30 am it's dark and very messy outside and is a safety thing when driving especially on the highway. And also it makes me question what else didn't they do correctly. More

Service Always the best service customer service and all staff are awesome ! No compliant a in the two years I have been going to Freedom! I special thanks to Always the best service customer service and all staff are awesome ! No compliant a in the two years I have been going to Freedom! I special thanks to Paul! He is always there to help me with all my questions! More

Great Staff I can honestly say, the reason I continue having my Ford serviced at Freedom Ford is really only because of Roxanne and the fantastic team of employee I can honestly say, the reason I continue having my Ford serviced at Freedom Ford is really only because of Roxanne and the fantastic team of employees working in the service department. Even though I am only in a few times a year, they are always personable and make me feel valued. More

Brakes & battery Great service and very helpful with everything that had to be done! fast shuttle and great drivers. This dealership is the best by far in the city! Great service and very helpful with everything that had to be done! fast shuttle and great drivers. This dealership is the best by far in the city! More

Service The service was great, fast, and reliable. Cori was very friendly and customer oriented. Gret job and thanks for another great visit, its because of The service was great, fast, and reliable. Cori was very friendly and customer oriented. Gret job and thanks for another great visit, its because of their great service they will be the only ones to work on my vehicle. More

Excellent Customer Service! Yuchen provided excellent customer service! I went in on Saturday March 5th and looked at a few vehicles before deciding on an Escape. He was very fri Yuchen provided excellent customer service! I went in on Saturday March 5th and looked at a few vehicles before deciding on an Escape. He was very friendly and knowledgeable. I appreciated the text message that I received from him asking when I was going to pick my vehicle up on Monday so that he could have it clean and ready to go for me when I came to pick it up. Andre was also very helpful in my car buying experience by helping me out with my trade and finishing the deal. I would recommend these salesmen and this dealership to anyone looking to buy a vehicle, new or used. More

friendly staff first time at freedom ford, great experience, brand new ford f 150 great truck drives beautifully , Darren gave us his undivided attention and was ver first time at freedom ford, great experience, brand new ford f 150 great truck drives beautifully , Darren gave us his undivided attention and was very helpful in every way , James handled the paper work like a pro i am very impressed best vehicle buying experience yet. could not rate quality of work yet because did not get service done yet, their prices beat other ford dealerships i only gave 4 stars for pricing because i think all vehicles are over priced. our kids were entertained for hours ,the staff worked together to make that happen so my hat go off to them, next we will see how their service department treats us i will keep u posted. thank you jp More

All around wonderful experience Yuchen was so friendly amd helpful. Thank you . The whole buying experience at Freedom Ford was incredible. Such friendly amd courtious staff. Wil Yuchen was so friendly amd helpful. Thank you . The whole buying experience at Freedom Ford was incredible. Such friendly amd courtious staff. Will definitely be recommending others to visit you. More

Amazing Service We are repeat customers of Freedom Ford. They never haggle on price. Their trade in values are beyond compare. Please see Dan Gilewich if you would We are repeat customers of Freedom Ford. They never haggle on price. Their trade in values are beyond compare. Please see Dan Gilewich if you would like an honest trade and best purchase price on your vehicle. More

the best for me and our family!!! I have no doubt anytime that when we take our vehicles to freedom ford we get the friendliest welcome ,but most important the best service .Especially I have no doubt anytime that when we take our vehicles to freedom ford we get the friendliest welcome ,but most important the best service .Especially the service advisor on the phone. I give a detailed problem over the phone all the time, and never had a problem with there solution. Definitely give them a 5 star rating in my opinion for the top service right from booking appointments to getting a call back on any problems with the vehicle. Also to the cost and picking up at the end of service. I would recommend freedom ford to anybody that has a had a bad experience anywhere else. will not go anywhere else now freedom ford is for ever!!! #1 More