Freedom Ford

Professional, helpful and no hassle. I had the pleasure of dealing with Courtney on an issue with my battery on my 2014 F-150. She was very friendly, helpful and had my battery tested wit I had the pleasure of dealing with Courtney on an issue with my battery on my 2014 F-150. She was very friendly, helpful and had my battery tested with results back to me quite quickly. She was also very patient with me while I located some information on the vehicle that I did not have on hand. Definitely a no-hassle experience. Would definitely recommend coming to see her for future service needs. More

Easy and friendly sale The team at Freedom ford was very friendly and supportive while working with me about selling my old truck to them and finding the right new truck for The team at Freedom ford was very friendly and supportive while working with me about selling my old truck to them and finding the right new truck for the truck itself and the price I was happy with. More

Excellent Fast response to request for service. Knowledgeable and friendly service advisor. Estimate of time to complete the service was accurate. Courtesy trip Fast response to request for service. Knowledgeable and friendly service advisor. Estimate of time to complete the service was accurate. Courtesy trip home and back when car ready great value. More

A pleasant experience My car is still under warranty so I thought I might have to fight to prove it but they had me on file and took care of me with issues and even shuttle My car is still under warranty so I thought I might have to fight to prove it but they had me on file and took care of me with issues and even shuttled me back and forth from my home for free. My car repairs where also free because it was under warranty so I can't complain. More

Dan the man From the very beginning Dan made me feel right at home. I highly recommend him and the entire Freedom Ford team. When purchasing a vehicle there's no From the very beginning Dan made me feel right at home. I highly recommend him and the entire Freedom Ford team. When purchasing a vehicle there's no other place to visit. Do the smart thing, go see the fellas at Freedom!! More

New Car Purchase The Freedom Ford employees are exceptionally nice to deal with. I returned to purchase a new car from them because of my previous experience with the The Freedom Ford employees are exceptionally nice to deal with. I returned to purchase a new car from them because of my previous experience with the new car sales staff who helped with the purchase of my F150 in 2004. I like the no pressure selling that I believe was instigated by Bob Bentley when he became owner of the dealership.. More

Making vehicle purchasing so pleasurable Have purchased from Freedom Ford previously, very happy with their total package. Everything from sales, service etc.. Would highly recommend to other Have purchased from Freedom Ford previously, very happy with their total package. Everything from sales, service etc.. Would highly recommend to others, and I have, Again thank-you for everything. Terry Jillings More

Excellent service that makes you loyal to the brand. I've enjoyed my near 3 years of ownership with my Focus ST not only because it's an amazing car but also because Roxanne at Freedom is a wonderful lad I've enjoyed my near 3 years of ownership with my Focus ST not only because it's an amazing car but also because Roxanne at Freedom is a wonderful lady. She treats me like family; I feel like she's my cool aunt who I'm happy to trust with my car. She has also gone above and beyond to help me out with any maintenance or service visits. With my most recent maintenance visit I experienced a surprise issue with my car that she confidently helped resolve in a professional and comforting way. She made me feel like her only priority despite servicing other owners. From someone who is also in customer relations I would give her top marks on her ability to remain composed, organized and compassionate. She tells it like it is and does so with great tact and warmth. I had to revisit the next morning at 7 am when the parts arrived to have the issue resolved and she bought me coffee. My car was also the first to be taken care of. It's a small thing and an appreciated gesture of care. This is my first Ford and because of her service it may not be my last. It continues to be a pleasure dealing with her. I recommend every ST owner I know to see her and have nothing but good things to share with others about Freedom. 6/5 stars. More

Excellent customer service Yu Chen was an amazing guy to deal with. Very friendly and he took 4 hours on a cold winters day to browse vehicles that worked for me. Very impressed Yu Chen was an amazing guy to deal with. Very friendly and he took 4 hours on a cold winters day to browse vehicles that worked for me. Very impressed and 100% satisfied. Thank you More

Always Accomodating I took my 2012 Fiesta in to have the water pump replaced as it was leaking. Knowing that it was a relatively short fix (for shop op time), I opted to I took my 2012 Fiesta in to have the water pump replaced as it was leaking. Knowing that it was a relatively short fix (for shop op time), I opted to wait for the repair to be completed. When we realized that the repair was going to take longer than we anticipated, a ride was arranged for me to the opposite end of the city, and a return pick up once the repair was completed. Another good experience, friendly advisor, and would suggest people utilized Freedom Ford. More