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Freedom Ford
Edmonton, AB
1,854 Reviews
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1,854 Reviews of Freedom Ford
March 21, 2016
Outrageousness Needed a new vacuum motor for my 08 F350. Was told it would be $630 installed?? So I purchased the part and installed myself. This required the remova Needed a new vacuum motor for my 08 F350. Was told it would be $630 installed?? So I purchased the part and installed myself. This required the removal of ONE small bolt, ONE vac hose and ONE electrical plug and was located top front of motor. Was very easy to get to and took a whole 3 min to change out. $630??????? That's a slap in the face and says a lot about how much ford really cares about there customers. I will spread the word and make sure as many people as humanly possible know what kind of crooks you are. I have purchased my last two vehicles from freedom and service was good and friendly but know I know how you guys take advantage of people who don't know how to fix anything on there vehicle I will never return..... Your lost customer Leo More
by ccc1999
Verified CustomerEmployees Worked With
NA
March 21, 2016
Information was not clear, The service agent Cori was very nice but did not or could not provide me with answers to my inquiries, My motor needs replacing but no one could or wo The service agent Cori was very nice but did not or could not provide me with answers to my inquiries, My motor needs replacing but no one could or would explain to me why. When I declined service and towed my vehicle the mechanics left parts strewn over my motor. The tow truck driver tried to close the hood and luckily didn't slam it because of the parts on top of the motor prevented the hood from closing. The tow truck driver had to move parts to close the lid. I feel that the minute I declined service they treated my vehicle like a piece of xxxx. I had all my servicing for the last 3 years done at Freedom Ford and was treated well. I will never take another vehicle there again. I was less than satisfied with the treatment I received. I feel that charging $502.00 for a diagnostic to tell me my motor is gone is way over the top.I'm sure this review is a waste of time but at least I have a chance to have my say. More
by beverlyjoanbennett
Employees Worked With
Cori Slute
March 21, 2016
Straight to the point We dealt with Jason Spithakis when we bought our 2014 Fusion. He made sure that we knew all of the features and that we had a pleasant time shopping f We dealt with Jason Spithakis when we bought our 2014 Fusion. He made sure that we knew all of the features and that we had a pleasant time shopping for a vehicle. When we noticed some imperfections with the paint, he ensured that they were fixed before we picked up the car. Gave us an extremely fair value for our trade and ensured that we had everything that we needed in order to have the deal we wanted. I would have no hesitation in dealing with Jason again. More
by Tdklein
Employees Worked With
Jason Spithakis
March 21, 2016
First time customer to your Service Center It was the first time oil change of my new F150. Was very pleased with the service and staff (Cori Slute). She was very pleasant and welcoming be it It was the first time oil change of my new F150. Was very pleased with the service and staff (Cori Slute). She was very pleasant and welcoming be it first thing in the morning. Which was another thing that I was impressed with. That your Service Bay is open @7 in the morning. More
by bpowell0
Employees Worked With
Cori Slute
March 20, 2016
First service I was greeted and the service was explained (only an oil change but still it was nice). I was told it would take an hour and it did. I was greeted and the service was explained (only an oil change but still it was nice). I was told it would take an hour and it did. More
by paul123
Employees Worked With
Cori Slute
March 20, 2016
Oil change, paint pen purchase, tire swap out for summers Krish met me in the morning to explain the service provided to me. Very friendly and professional. He did everything he promised. Received a shuttle p Krish met me in the morning to explain the service provided to me. Very friendly and professional. He did everything he promised. Received a shuttle pick up and picked up my truck. Discussed the service a little more and some future warranty options. Overall, very nice guy to deal with. More
by curtcruz
Employees Worked With
Krish (maybe didn't spell this correctly)
March 19, 2016
Service visit Service was great. Roxanne was very helpful as always. I would definitely recommend this to others. I definitely will bring my vehicle back as requ Service was great. Roxanne was very helpful as always. I would definitely recommend this to others. I definitely will bring my vehicle back as required. More
by dianarfm2002
Employees Worked With
Roxanne Autor
March 18, 2016
purchased new vehicle I purchased my 5th vehicle from freedom ford and I am very pleased with the level of service that I received. I feel like I'm part of a family. My sal I purchased my 5th vehicle from freedom ford and I am very pleased with the level of service that I received. I feel like I'm part of a family. My salesman was named Dan Gilewich and he did an extremely awesome job In helping me find the right vehicle. I am very happy with this dealership. More
by CARI_JAKE
Employees Worked With
Dan Gilewich, Anna Marrazzo
March 18, 2016
Very good service. Will return again as I was given excellent service. We were always updated promtly with any changes or condition of the vehicle. Have a good day. ( Will return again as I was given excellent service. We were always updated promtly with any changes or condition of the vehicle. Have a good day. ( I reached my 25 words) More
by MAnfred Gutzmann
Employees Worked With
Roxanne Autor
March 18, 2016
Excellent My experiences at Freedom Ford are always excellent!!! The Customer service is the best I have ever experienced at any Ford Dealership. Keep up the My experiences at Freedom Ford are always excellent!!! The Customer service is the best I have ever experienced at any Ford Dealership. Keep up the great work!!! More
by GayleBullock
Employees Worked With
Lisa Boersma
