Freedom Ford
Edmonton, AB
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1,850 Reviews of Freedom Ford
Excellent service centre, most thorough My vehicle required a major service. The Freedom Ford service advisor, Courtney Dehod, stayed on the work order throughout and kept me informed about My vehicle required a major service. The Freedom Ford service advisor, Courtney Dehod, stayed on the work order throughout and kept me informed about the progress and any extra time needed. The level of service was excellent throughout the process. More
Great service experience As usual, the visit to Freedom Ford was a great service experience. The service representatives are very friendly and efficient. It is a real pleasu As usual, the visit to Freedom Ford was a great service experience. The service representatives are very friendly and efficient. It is a real pleasure to take our vehicles to this dealership. The shuttle bus service was excellent. We were notified right away when the vehicle was ready. The invoicing was handled efficiently. Our cars are both six years old. If anything happens to cause us to look for a replacement for either vehicle, we will be talking to Freedom Ford on the strength of the service experience. Freedom Ford should not underestimate the impact of efficient and friendly service on future car buying decisions. More
Thank you for your hard work and friendship Paul is smart friendly and extremely hard-working to make things work right for you.......keep up the good work!!!and thank you freedom for your Ser Paul is smart friendly and extremely hard-working to make things work right for you.......keep up the good work!!!and thank you freedom for your Service.. More
A study in service If others in the service industry followed examples of the excellent service that Roxanne provides to her customers, how wonderful life would be. Know If others in the service industry followed examples of the excellent service that Roxanne provides to her customers, how wonderful life would be. Knowledgeable, honest, genuinely caring and a friendly smile every time. Why would I go anywhere else? More
Excellent staff that goes far beyond what their job description is. Had a rental ready for me to take while my car was getting services. Keep up the good staff that goes far beyond what their job description is. Had a rental ready for me to take while my car was getting services. Keep up the good work! More
Satisfied customer Excellent service. Always goes above and beyond. We appreciate all the excellent service from the time we bought our vehicle to current. Both our ve Excellent service. Always goes above and beyond. We appreciate all the excellent service from the time we bought our vehicle to current. Both our vehicles are fords and we are very happy we chose to deal with freedoms Ford and their very knowledgable staff More
Shock repairs I had to get my shocks done and again had a great experience. Roxanne had a great attitude. She was very knowledgeable and straight forward with the r I had to get my shocks done and again had a great experience. Roxanne had a great attitude. She was very knowledgeable and straight forward with the repairs and recommended for me to use my reward points. The service was fast and I had my car after 1;00pm the same day. More
Repeat performance This is the third new vehicle I have purchased from Freedom Ford in the last ten years, and each time the sales staff and management have been incredi This is the third new vehicle I have purchased from Freedom Ford in the last ten years, and each time the sales staff and management have been incredible in finding the right vehicle for me. I have repeatedly recommended Freedom Ford to other friends and family, and shall continue to do so. More
Customer Service All the staff I interacted with in the used sales department from my first visit were courteous and professional. They had patience for my ques All the staff I interacted with in the used sales department from my first visit were courteous and professional. They had patience for my questions and left me feeling they wanted my business. Very friendly and willing to go the extra mile. More
Service Advisor Roxanne does a great job and will continue to use Freedom. Gord in Sales has supplied me with more than one Ford and understands what customers needs Roxanne does a great job and will continue to use Freedom. Gord in Sales has supplied me with more than one Ford and understands what customers needs are. Roxanne job is more important to retain and keep a repeat customer for the future. No Service / No Sale. More