Foundation Squamish Chrysler Jeep Dodge Ram
North Vancouver, BC
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66 Reviews of Foundation Squamish Chrysler Jeep Dodge Ram
Great people, Great dealership!! What an awesome dealership with awesome people to deal with. Ushering the highest level of professionalism all the while making you feel comfortable d What an awesome dealership with awesome people to deal with. Ushering the highest level of professionalism all the while making you feel comfortable during the process. I recently purchased a ram 1500 with the help of Leo and Calvin and have personally never had a better experience when buying a new vehicle. I would strongly recommend these guys for anyone looking for new car/truck. More
OMG.....the Lame leading the Blind. I made an appointment to buy winter tires and have them installed. I was told to bring my car in at 9:30 AM and that this relatively simple task woul I made an appointment to buy winter tires and have them installed. I was told to bring my car in at 9:30 AM and that this relatively simple task would be accomplished by no later than 12:30. I called at 12:15 to check on the progress. The woman on the phone said she would check with the service department and call me back. No call back. I returned to the dealership at 2:00....still not done. When the job was finally done at 3:00, my invoice read another $1000 over the price I was quoted! That issue finally got resolved and 6 hours later I was on my way. The service department seemed entirely chaotic, disorganized, understaffed, incompetent and unfriendly.....someone forgot to put the "serve" into "service"!!!! My experience with the dealership where I bought my Jeep (Jim Pattison Surrey) was the complete antithesis of what I experienced with the "dog and pony show" that is Destination Chrysler. I assure you that this will never be my destination again. I will drive the extra 45 minutes and have my vehicle serviced at Jim Pattison!! More
Awesome deal! I recently purchased a Jeep Wrangler from Alex at Destination Chrysler. One word. Amazing! I got a great deal, and was treated great from the moment I I recently purchased a Jeep Wrangler from Alex at Destination Chrysler. One word. Amazing! I got a great deal, and was treated great from the moment I pulled into the dealership. They even gave me a trip to Vegas!! I love this place and would recommend it to anyone. More
Not the best I have had better experiences elsewhere. I didn't feel that the team was as helpful as they could have been. Maybe I caught them on a off week. I have had better experiences elsewhere. I didn't feel that the team was as helpful as they could have been. Maybe I caught them on a off week. More
2016 Jeep Patriot Noella took the time to listen, she worked FOR ME, giving me the best car at an awesome price. She was very patient, was always reachable, was always Noella took the time to listen, she worked FOR ME, giving me the best car at an awesome price. She was very patient, was always reachable, was always prompt at replying to my questions, was very knowledgeable, very helpful and overall I had a good experience. More
Purchased 2016 Jeep Wrangler Sahara Last week we purchased a 2016 Jeep Wrangler Sahara from Destination Chrysler on Marine Drive in North Vancouver. We are moving up north to Prince Geo Last week we purchased a 2016 Jeep Wrangler Sahara from Destination Chrysler on Marine Drive in North Vancouver. We are moving up north to Prince George, and wanted a Reliable 4WD. We met Nima, one of the Sales People on the lot. He was Very Nice and Friendly, and showed us the inventory they had on hand. we went for a couple of test drives and made the decision to purchase the Jeep. Nima made our purchase experience easy and fast, and got a Great Deal. I highly recommend Nima, and Destination Chrysler if you are looking to purchase a Vehicle. Make sure you ask for Nima, Very Nice Guy ! More
Terrible service, better said NO service I brought my car in for a recall, they told me they would call between 2 and 3. Nobody called after calling multiple times I was told at 4:30 that the I brought my car in for a recall, they told me they would call between 2 and 3. Nobody called after calling multiple times I was told at 4:30 that they had not done the recall service. I need to bring it n again. Needless to say that this very bad time management. Do not buy one of their cars because then you are married to his horrible service department. They seem good at selling cars......you are warned. More
Excellent Customer Experience In 1982, a book was published called “In Search of Excellence” by Dr. Tom Peters and Robert H. Waterman Jr. This book studied very successful compani In 1982, a book was published called “In Search of Excellence” by Dr. Tom Peters and Robert H. Waterman Jr. This book studied very successful companies around the world at the time and found that these companies had at their cores the fundamental culture that recognized that empowering their people to provide exceptional customer service was a business differentiator that was so powerful, that it gave them a competitive advantage and thus made them more profitable over time. I have experienced this recently with Destination Chrysler. While I am certain that none of you would have even heard of this book, your service ethic would qualify. On August 25th, my wife and I purchased a pre-owned Jeep Grand Cherokee Overland from the dealership. The next day, we loaded up the family and drove to Seattle for our son’s soccer tournament. During that trip, I noticed a few things that I felt needed attention so I communicated them to both the Pre-owned Sales Manager, Mr. Marc Duguay and the Service Manager, Mr. Robert Stonehouse. The items included, vibration on heavy braking, a slight pull to the right, signal light not working, oil change due when we thought all fluids had been checked and a few other items. I was asked to bring the vehicle back in at my convenience so that the items could be looked at and dealt with. I was given a brand new vehicle to drive while my vehicle was being looked at. A few days later, the service department called me to tell me what they had found, and what they had done about issues found. The vehicle was found to be slightly out of alignment so this was fixed but that is not all. New tires were installed because the dealership felt that the tires had uneven wear and they wanted to correct the tire situation as well. The vibration on braking was found to be fault of warped rotors so all pads and rotors were replaced. The oil change was also done, but they didn’t stop there. All fluids were checked and replaced including the cooling system and the cooling system was double checked to make sure it was right and there were no leaks. All of this was done and I was not charged. The dealership via the people mentioned took it upon themselves to make our purchase experience with them “excellent”. So what will be the result; plainly, a loyal customer, but more than that. Way more. My wife and I have already begun telling people about our experience. My father in law, who owns a Dodge Ram 1500 who has never been to the dealership is now booked in for service. On behalf of my wife Jo-Anne and I, and also our two children, I would like to thank Marc and Rob for this incredibly “excellent” experience. Very well done gentlemen. More
Awesome experience to purchase my first car Was looking to purchase my first vehicle and the help I received from Fawzi was outstanding. He made my first experience very memorable with his very Was looking to purchase my first vehicle and the help I received from Fawzi was outstanding. He made my first experience very memorable with his very friendly attitude and just his determination, he sold me on the car instantly and it was just what I wanted! I had to drive to Kamloops that night and he made that possible for me and I'm very thankful for his service and the service of the whole staff as well! Great work and I look forward to dealing with you guys again More
Excellent Trade In Experience Fawzi was spectacular to work with. He went above and beyond to get us what we were looking for at a price we could afford! He gave us the best trade Fawzi was spectacular to work with. He went above and beyond to get us what we were looking for at a price we could afford! He gave us the best trade in price and we drove away with a stunning new vehicle! Thank you Fawzi. You made what can be an unpleasant experience so enjoyable! Will see you for our next vehicle. More