Fifth Avenue Volkswagen

Exceptional Service My service advisor Ann-Marie McLaughlin is always happy to talk to you and is great at making the appointments for when taking in the vehicle to be se My service advisor Ann-Marie McLaughlin is always happy to talk to you and is great at making the appointments for when taking in the vehicle to be serviced. All the other Service Advisors are also very helpful if Annmarie is not available. I find this dealership to be the best after being a customer at 5 th Ave since the 1980's I have never had an issue that they were not prepared to deal with to a satisfactory conclusion. I would recommend this dealership to anyone wanting a new car or for there service needs. More

Happy Customer Since 2011 The Folks at 5th Ave are professional, personable, and care about your vehicle. Ann-Marie has always been super helpful and highly communicative. The The Folks at 5th Ave are professional, personable, and care about your vehicle. Ann-Marie has always been super helpful and highly communicative. The service division gets it right the first time. A+! More

excellent service done right the first time as scheduled I bought my 07 Passat new at a dealer who shall remain nameless. Four years of bad service, delays, excuses, poor work. I had a transmission trouble t I bought my 07 Passat new at a dealer who shall remain nameless. Four years of bad service, delays, excuses, poor work. I had a transmission trouble that couldn't diagnose. I went to an independent German car specialist. He found the problem, supplied me with written info etc, and sent me to Grace at Fifth Ave as he said it was warranty work. They fixed the trouble, major work, under warranty. They also told me of a recall for my car affecting the ignition switch in the steering column. I told them the original dealer had repaired it at a cost of over $700 to me.! They repaired it properly, and Grace helped me get my money back from VW Canada in full. Since then, we have always gone to Fifth Ave. This spring I pointed out to Grace some minor rust on the front and rear fender well tops and asked where I should take it for repairs. She immedeatly took photos and filed a claim with VW for rust penetration under the 12 year warranty. I soon had the front fenders replaced and the rears repaired at no cost. I found on the internet that this was a problem in those years, and most dealers were not helping customers for repairs. The entire service team is great and will treat you fairly and professionally.. Thanks guys. eo More

Customer Service Excellent I started using Fifth Avenue Auto Haus a year ago when I got a Toureg for a company vehicle. They were close to my work and had a shuttle service whic I started using Fifth Avenue Auto Haus a year ago when I got a Toureg for a company vehicle. They were close to my work and had a shuttle service which was very convenient for me. Annemarie has been my service adviser and has always been very accommodating. She has been able to get me in with short notice on several occasions. Because of the good service I also took my wife's Passat to her for service even though I bought it at a different dealership. I recently got a new truck for a Company vehicle and have taken it to her even though it is not a VW. She has earned my Business and I would recommend her and the dealership highly. Cal Grant More

Top notch Service Advisor Since we started taking our vehicles to Fifth Avenue I have always appreciated the friendliness and professionalism. The waiting room is very clean wi Since we started taking our vehicles to Fifth Avenue I have always appreciated the friendliness and professionalism. The waiting room is very clean with a variety of drinks if one chooses and the shuttle drivers are not only friendly but extremely accommodating and the smiles are always included! More

Fifth Ave is the best place to buy a new vehicle! I bought a 2014 Tiguan from my good friends at 5th ave.. They are the best in the city! They have amazing deals and I found exactly what I wanted. Ove I bought a 2014 Tiguan from my good friends at 5th ave.. They are the best in the city! They have amazing deals and I found exactly what I wanted. Over the last 2 years I have dealt with Pat McAuley in the service department and he has been top notch. He always works out the best price for me and his communication and customer service skills are awesome. He is a dedicated employee and stands behind the performance and product of Volkswagen! He has been a joy to work with and I will definitely buy my next vehicle from them. More

Amazing service I have taken my 2015 beetle and my 2007 Lexus to this dealership and have had great experiences every time I go. Ann-Marie is always great to deal wit I have taken my 2015 beetle and my 2007 Lexus to this dealership and have had great experiences every time I go. Ann-Marie is always great to deal with. She is very professional and always keeps you updated on the status on you car! I would recommend this dealership for service and to buy a car!! More

Very good service work and communication I have had my 2012 Passat TDI since new and it has been a very good car overall. I have had a couple electrical issues with the door handle locking sy I have had my 2012 Passat TDI since new and it has been a very good car overall. I have had a couple electrical issues with the door handle locking system that would not happen consistently. Annmarie McLaughlin is a pleasure to work with and we were able to work together to get the issue repaired. I have also had transmission and timing belt scheduled maintenance work done with no problems and felt the pricing was fair. I have no hesitation recommending Fifth Ave and Annmarie McLaughlin. More

A+ for device! Patrick McAuley will take care of you I have had multiple experiences where Patrick has gone out of his way to make sure I am taken care of. From making sure my car was done on time before I have had multiple experiences where Patrick has gone out of his way to make sure I am taken care of. From making sure my car was done on time before a vacation, to helping me understand what's going on with my car. He's extremely knowledgeable at what he does, and honestly wouldn't trust my car with anyone else. More

Pat keeps me coming back! I have owned 2 VW's. The customer service provided by Pat at Fifth Avene Autohaus is hands down the best I have received at any of the Calgary dealer I have owned 2 VW's. The customer service provided by Pat at Fifth Avene Autohaus is hands down the best I have received at any of the Calgary dealerships and I wouldn't consider going anywhere else. He is always friendly and greets me by name. He remembers details and has genuine conversation while still efficiently attending to the business of keeping my car running smoothly. If you are looking for excellent care for your VW, check out Pat. More