Downtown Subaru

First time buying a car and had a terrific experience with Melissa. Can't recommend her enough. with Melissa. Can't recommend her enough. More

We were very pleased with Scott in Service and Joe in parts, they were both very helpful and communicative helping with our first ever Subaru service! I was communicated with by text and phone which I ap parts, they were both very helpful and communicative helping with our first ever Subaru service! I was communicated with by text and phone which I appreciated. They worked with our fleet administrator to take care of everything! We will return to Subaru Downtown for our service needs! More

We were extremely happy with all of the help that Melissa Yiu provided us in making our car purchase a relatively non-stressful experience! Her expertise and thorough and knowledgeable answers to our questio Yiu provided us in making our car purchase a relatively non-stressful experience! Her expertise and thorough and knowledgeable answers to our questions were very much appreciated. We were both also impressed with the little gestures, like bookmarking pages in the owners-manual and highlighting what papers went where. Melissa's sales style was a perfect fit for us as we had dreaded going to car showrooms and dealing with overbearing salespeople. She provided us with all of the information we needed and answered all of our questions without pushing us for the sake of a sale. We are loving our new car so far and feel at ease knowing that Melissa has let us know that she will be available in the future if we have any more questions or concerns. More

This was my first lease of a car and I was in the midst of testing out different car makes at different dealerships across the city. Melissa Yiu at Downtown Subaru was recommended to me by a good friend wh of testing out different car makes at different dealerships across the city. Melissa Yiu at Downtown Subaru was recommended to me by a good friend who has been going to this dealership for decades. I was very impressed with not only the Crosstrek but Melissa's outstanding service, incredible knowledge, and humanness (a quality all too rare in this industry)! Her support throughout the process was impeccable and has made this a very positive experience! More

Another purchase with Downtown Subaru, this time for a brand new 2021 WRX from Melissa. As usual, a great experience and the pressure of sales tactics. She was upfront with everything and worked through brand new 2021 WRX from Melissa. As usual, a great experience and the pressure of sales tactics. She was upfront with everything and worked through the numbers with me to get me the best deal possible. Totally in love with the car I bought and was impressed with the sales experience. She even worked after hours and on her days off to response to my emails. Would recommend her and the DT Subaru team for any Subaru purchase! More

I just purchased a new CrossTrek and had terrific service from Melissa Yiu. Melissa was extremely professional throughout the whole process, including outstanding assistance with trading in my car. She was from Melissa Yiu. Melissa was extremely professional throughout the whole process, including outstanding assistance with trading in my car. She was always patient, attentive and responsive to all of my questions and made the whole process enjoyable and seamless. More

Just bought another car from Downtown Subaru and we worked with Melissa Yiu. We had a great experience dealing with her. She is professional, energetic and very responsive to any email inquiries. She worked with Melissa Yiu. We had a great experience dealing with her. She is professional, energetic and very responsive to any email inquiries. She is very knowledgeable and when we picked up the car, she walked us through all the new features and technology, which we greatly appreciated. We highly recommend her. More

Downtown Subaru is the kind of place you look forward to returning. Melissa Yiu's professional service and outstanding support of every question I had were instrumental in my decision to buy a Subaru. It ma returning. Melissa Yiu's professional service and outstanding support of every question I had were instrumental in my decision to buy a Subaru. It may not be easy to find what you're looking for during a supply shortage, but Melissa will do her utmost to meet your needs. My sincerest thanks and highest recommendations. Very much looking forward to the road ahead! More

Melissa Yiu has been super helpful and very attentive to all our questions and requests. I truly feel that no questions are bad questions in front of her. This is my first leasing experience and I originall all our questions and requests. I truly feel that no questions are bad questions in front of her. This is my first leasing experience and I originally was very skeptical about the whole idea of leasing a car, but Melissa was able to give me confidence and reassurance. I would highly recommend Melissa Yiu at Downtown Subaru. More

I contacted Downtown Subaru in search of a used Impreza and was put in touch with Melissa Yiu. While they did not have what I was looking for at the dealership at that moment, Melissa said she would let me and was put in touch with Melissa Yiu. While they did not have what I was looking for at the dealership at that moment, Melissa said she would let me know if anything came up. Only a few hours later, she let me know that they would have something in a couple days and within a week I was driving my new (to me) 2019 Impreza. Melissa was helpful, easy-going, friendly and I never felt any pressure at all. The impreza was in detailed, serviced and looking good when i picked it up. It handles like a dream and Im extremely happy with my purchase! More