Downtown Subaru

I had an excellent experience working with Melissa Yiu and would 100% recommend working with her. She's an expert consultant and made sure that throughout the process I was fully informed at every step an and would 100% recommend working with her. She's an expert consultant and made sure that throughout the process I was fully informed at every step and never felt pressured. From our first email exchange through to the smooth and fun pick-up day, she was a pleasure to work with. More

Thank you Melissa Yiu for such a great service. I love my new Subaru Forester Wilderness, it met my expectations. Melissa was very professional answered all my questions and was an excellent guide I love my new Subaru Forester Wilderness, it met my expectations. Melissa was very professional answered all my questions and was an excellent guided in to my new Subaru world:) More

Melissa was kind, very helpful and quick to respond to any questions I had. Excellent experience and highly recommended. any questions I had. Excellent experience and highly recommended. More

Melissa was extremely helpful and provided us with perhaps the best customer experience out there. Period. perhaps the best customer experience out there. Period. More

The best dealership experience, extremely happy with the service. Melissa Yiu is very friendly, helpful, and experienced. Highly recommend. service. Melissa Yiu is very friendly, helpful, and experienced. Highly recommend. More

Had a great experience working with Melissa Yiu to get my new 2023 brz. She was patient and responsive. new 2023 brz. She was patient and responsive. More

From the moment I walked into the dealership to purchasing the car, the experience with Melissa was nothing short of fantastic. I was lucky to run into her, and could not have found a better sales purchasing the car, the experience with Melissa was nothing short of fantastic. I was lucky to run into her, and could not have found a better sales rep with better knowledge and communication to walk me through the steps of purchasing a new car. She was very detailed and thorough - responds to e-mails within minutes! I would highly recommend her to anyone who wants to become (or remain) a Subaru owner! More

This was my first Subaru purchase and second new car purchase. After checking out several makes and models last year, the decision was clear. Besides a quality product and good pricing, MELISSA YIU was purchase. After checking out several makes and models last year, the decision was clear. Besides a quality product and good pricing, MELISSA YIU was an absolute professional at every turn. She patiently explained all the options and models to me, steered me away from things I didn't need, provided me with any written information I needed, and did not treat me like just another sale. She communicated regularly while my car was on order and replied to every email quickly and thoroughly. She was also very respectful of my preference to wear a mask during all interactions and she did the same. Everyone I encountered at Downtown Subaru was great and friendly. I usually 'shop around' but didn't even want to after going here. More

First time buying a car and had a terrific experience with Melissa. Can't recommend her enough. with Melissa. Can't recommend her enough. More

We were very pleased with Scott in Service and Joe in parts, they were both very helpful and communicative helping with our first ever Subaru service! I was communicated with by text and phone which I ap parts, they were both very helpful and communicative helping with our first ever Subaru service! I was communicated with by text and phone which I appreciated. They worked with our fleet administrator to take care of everything! We will return to Subaru Downtown for our service needs! More