Downtown Hyundai

great service David was very friendly and helpful! Would recommend working with him as he is trustworthy and reliable. He is quick to respond to emails and phone ca David was very friendly and helpful! Would recommend working with him as he is trustworthy and reliable. He is quick to respond to emails and phone calls. More

AMAZING SERVICE! i had a great great experience buying my new car from Hyundai downtown with an amazing deal and fair trade value of my old one. David, Big thank you i had a great great experience buying my new car from Hyundai downtown with an amazing deal and fair trade value of my old one. David, Big thank you to him here! He is such a great person to deal with! Very friendly ,respectful and was very helpful in choosing a right trim, righ color and working above and beyond a great deal for us. He was patient and he exceeded our expectations! I love my new car!!! This is definetely the right choice! My customer experience was awesome! From start to finish, David and the team was able to work us through everything and took care of everything and this was quick!!! Big thanks also to William who walked us through the process and was also very helping! I will definetely recommend Hyundai downtown guys!!! You are like a family! And it is a breeze to deal with amazing people like you! Thank you everyone for delivering the best customer service EVER! More

Great experience Bought a 2015 Hyundai Sonata from David at downtown Hyundai David was very nice it was a great experience and great car! Would recommend to everyone. Bought a 2015 Hyundai Sonata from David at downtown Hyundai David was very nice it was a great experience and great car! Would recommend to everyone. More

No customer service This is the worst service I had encountered in my life and I have owned many cars. Every word that comes out of the staff's mouth is a lie. I was lie This is the worst service I had encountered in my life and I have owned many cars. Every word that comes out of the staff's mouth is a lie. I was lie to about my car being under factory warranty when I tried to purchase an extended warranty. I then provided proof from Hyundai Canada that I had a warranty so I took it in to have the sunroof fixed (it was hesitating when it was closing) which took 3 days. Then gave me a loner however when I picked my car up the gas had gone down and there was an extra 13 Milometers on my car. When I questioned it I was they took my car for a test drive because of the sunroof. When I pointed how Idiotic that sounded because there was no issue with my sunroof when driving. The manager of service stuck to his story. I then pointed out how his statement is questioning my intelligence and he stated that is how I feel. They are liars and really bad at it. I give it a ZERO rating. I am sure if it's a gender thing or that my skin colour is too dark or I didn't look the part but they get a FIVE STAR FOR VERY POOR CUSTOMER SERVICE IN BOTH SALE AND SERVICE DEPARTMENT. Update: Initially I took the car in and the sunroof was hesitating. I checked when I picked the car up and that was the only time I opened the sunroof. Second time I tried today and it is not working. I have no driven my car in a few days since picking it up. More

small dealership looked at a demo , not what i wanted , dealership is small and out of way so what not worth the drive for me . perhaps you may find something that may looked at a demo , not what i wanted , dealership is small and out of way so what not worth the drive for me . perhaps you may find something that may interest you but not for myself . More

Extremely Rude customer service from Gen.Mgr I called to discuss the resdual buyback for my vehicle only to deal with a rude Gen. Mgr who hung up twice on me like an xxxxxxx. So I took my matter I called to discuss the resdual buyback for my vehicle only to deal with a rude Gen. Mgr who hung up twice on me like an xxxxxxx. So I took my matter to Hyundai Canada coporate to let them know he told me he doesn't care if I return to Hyundai As I told him I won't because of your lack of customer service. In the end I never got to find out what I wanted so I never purchased from Hyundai again.... More

First time car purchasers very happy! We had a great experience purchasing our first new car! The staff was very knowledgeable and helpful with all questions, they made the process feel ve We had a great experience purchasing our first new car! The staff was very knowledgeable and helpful with all questions, they made the process feel very seamless. More

Good staff and good cars Very good place to shop for a car. Staff are very helpful and welcoming. They try their best to meet your budget. David Shafir you are the man. Th Very good place to shop for a car. Staff are very helpful and welcoming. They try their best to meet your budget. David Shafir you are the man. Thank you for helping me out with my very first car. More

Great efficient service and a good purchase! Was really impressed with the service from David Shafir. He was a very attentive and upfront sales associate who put me at ease with my Santa Fe Sport Was really impressed with the service from David Shafir. He was a very attentive and upfront sales associate who put me at ease with my Santa Fe Sport purchase. His follow up was excellent, too. More

Huyndai Tucson: The fastest deal of the year We came to the dealership Monday evening, and on Friday we already took the car with the color we wanted. Many Special thanks and appreciation to San We came to the dealership Monday evening, and on Friday we already took the car with the color we wanted. Many Special thanks and appreciation to Sandy, David and Jay, who did fantastic job on delievery, inspection and all before-sale works. David came specially for us in his Christmas break and explained all the details exceptionally well. We will gladly recommend this dealership to our friends. More