Downtown Hyundai

Good deal and excellent service according to my needs. The service was exceptional. We were looking to buy a new car, an upgrade from the car we owned then. We got great service from David Shafir and he wa The service was exceptional. We were looking to buy a new car, an upgrade from the car we owned then. We got great service from David Shafir and he was very knowledgeable. We're very satisfied with the service we received. Due to this satisfaction, we would recommend our family and friends to David whenever they are in need of car services. David is a great employee. On behalf of our family, thank you David for all your help. More

Two face ! Simply the usual when you there to buy then you are number one as soon as transaction is done you are nothing but a waste of time for them to the poin Simply the usual when you there to buy then you are number one as soon as transaction is done you are nothing but a waste of time for them to the point where I was told to leave the premises. by a GENERAL MANAGER and a PREOWNED CAR MANAGER !!! I don't know if Hyundai Canada reads and or cares how their representatives behave but if they do this is the dealership they should straiten up first. More

Uncomfortable, Very "Salesy", felt like a mark not a person. The dealership asked me to come by for an appraisal on my 2010 Tucson. Before I even opened my mouth they were trying to sell me a new car. They didn' The dealership asked me to come by for an appraisal on my 2010 Tucson. Before I even opened my mouth they were trying to sell me a new car. They didn't ask what my needs were. They barely looked me in the eye. When they did finally "appraise" my current car, the offered a vague number in the same sentence as telling me what possible repairs they would have to charge me for. In other words starting to haggle me before I even said a word. This is an awful place with a despicable work ethic. You are not a customer. You are a not a person, you are a mark. Good thing they suck at their jobs otherwise I may have been roped in to dealing with these hustlers. More

Great Service according to MY needs I wanted a used car at a certain price point and didnt care if it was older. Malcolm and David actually listened and found me a great car, since th I wanted a used car at a certain price point and didnt care if it was older. Malcolm and David actually listened and found me a great car, since then they have been very attentive and available for any issues that came up! I would definitely buy from them again More

Good deal and excellent service I purchased Hyundai Tucson. I needed a new car quickly since I got into the accident. I explained what I was looking for, was shown good choice of car I purchased Hyundai Tucson. I needed a new car quickly since I got into the accident. I explained what I was looking for, was shown good choice of cars meeting my requirements. David did a great job in making sure that necessary adjustments to the car are done by the expected day. It was very positive customer experience for my husband and me. We definitely would recommend downtown Hyundai. More

Rude, Not organized and Not professional Horrible! I was looking for a 2015 Blue Santa Fe. I called a sales guy 2 times (10 AM and 1 PM) in a day to confirm that they have the car so I won` Horrible! I was looking for a 2015 Blue Santa Fe. I called a sales guy 2 times (10 AM and 1 PM) in a day to confirm that they have the car so I won`t waste my time going to this dealership. When I got there and waited for half an hour Sandy (dealership manager) came and said we sold the car now !!! Whaaaat !!? She did not apologize and just said this is not the sales person fault ! These people are rude and doing the business with them should be a headache in future. More

Avoid at all costs Horrible sales reps, horrible customer service, horrible all around. Purchased a vehicle and was given a strict delivery date. Couldn't deliver even a Horrible sales reps, horrible customer service, horrible all around. Purchased a vehicle and was given a strict delivery date. Couldn't deliver even a week after the given delivery date. Very pushy and aggressive. More

Outstanding Customer Service We recently leased a white, 2015 Elantra. We noticed some small, rust-coloured dots on the hood even after having the car cleaned. We stopped by the d We recently leased a white, 2015 Elantra. We noticed some small, rust-coloured dots on the hood even after having the car cleaned. We stopped by the dealership to ask about them and Jae and David explained what they were (from the train tracks nearby) and removed them for us. They went the extra mile to do a good job and alleviate our concerns. More

Great deal Excellent Service The service is exceptional. I bought a Elantra from David Shafir and he was very patient and knowledgable. I am very satisfied with the overall servic The service is exceptional. I bought a Elantra from David Shafir and he was very patient and knowledgable. I am very satisfied with the overall service he provided. David took his time to tell me everything I need to know about the car. He also gave me a good deal. Now I am excited to have a nice ride with my new car. I highly recommend this dealership if you are looking to get yourself either a new or used car More

we had a really bad experience to buy a huyndai car Guys don't buy hyundai car plz for God sake. I bought huyndai sonata 2015 huyndai delaer downtown they call me night time to pick the car, I picked u Guys don't buy hyundai car plz for God sake. I bought huyndai sonata 2015 huyndai delaer downtown they call me night time to pick the car, I picked up the car .next mornning I came to my car I checked its was 2 tiny broken winshield. my home from dealer 10 mins drive.I purchased the car for $35000, image buying damage car for 35000. The car was demo but dealer charge me fright and pdi almost 2000 dollars, I suppose to pay only tax because the car was demo not new. Its been almost one and half month I been hyundai dealer more than 15 times after windsheld, the wiper stop working. Then after inside the car there are 4 pillers, one piller plasic whole big cover came out automaticlly. Guys plz don't buy hyundai garbage car plz last time I had honda civic 7 year only routin check, I did not spend even single penny. And dealer ship GM sandy Omg her coutumer service was horrible. And I complaint huyndai costumer relation dep.I send email manger of customer relation but still he did't reply my email I will wait another 10 days then I m going to media and press ( city tv and tornto sun). Horrible experience. More