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Downsview Chrysler Ltd

Toronto, ON

3.5
1,089 Reviews

199 Rimrock Rd

Toronto, ON

M3J 3C6

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1,089 Reviews of Downsview Chrysler Ltd

December 11, 2018

Very Pleasent and memorable experience Payam helped me pick a beautiful Jeep Compass without pressuring me or rushing me to make a quick decision. He was extremely kind and patient througho More

by Kirod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Kepecs, Carlos Baptista, Eli Tamam, Andrew Helmy, Payam Torfehgoo
November 27, 2018

Friendly Payam did a great job to find my favorite car, he is very frindly and cooperative in his job, my purchase experience was a great with these guys. More

by Nima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Guppy, Masoud Asghari, Payam Torfehgoo
November 22, 2018

Great service! The staff were very professional friendly,and honest. Helped us find a great car at a great price. very helpful and had a great experience overall. More

by Carlos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Baptista, Masoud Asghari
November 18, 2018

Best service and price Honest, professional and friendly service. Richard and Eli helped us to find the right car for best price. We will recommend them to all our friends More

by Mike and Sara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Tamam, Richard Brulinski
November 16, 2018

100% Recommended! Great guy and he offers you the best options, we went to differents dealers and this one get are attention for the professional service that we receiv More

by Marlon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Baptista, Eli Tamam, Masoud Asghari, Payam Torfehgoo
November 13, 2018

Jeep Grand Cherokee All good with the sales department as always, this is my 3rd car in this dealer! My experience with the mantainence departament was not good at all More

by Fjsequeda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Tamam, Sandro Calzini, Payam Torfehgoo, Malek Dabbouseh
November 08, 2018

Reliable Dealer Payam is a trustworthy seller. I am satisfied with the performance of this representative. I saw his ad . He and Eli gave us a great deal. Thanx Pa More

by Pooryash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Tamam, Payam Torfehgoo
November 06, 2018

I recommend Payan I went to Downsview Chrysler to buy a new jeep. Payam and Eli helped me to get the great deal. That's why I recommend them More

by Bang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Tamam, Payam Torfehgoo
November 06, 2018

Great Customer Service and PEOPLE! Visiting the second time Downsview Chrysler was such a great experience. Mr. Eli Tamam and Masoud helped me a lot with my purchase of a new RAM1500Spo More

by Dominique10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Baptista, Eli Tamam, Masoud Asghari
November 05, 2018

Poor Customer Service - Rude Staff Went in to purchase parts for a fiat 500. Was treated very bad. I had previously purchased this same part last month for a different fiat 500 from sam More

by ens123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Simon Arthur, Shehan Sallay, Willard Morrow, Kevin Adjei, Charles Tait
Nov 09, 2018 -

Downsview Chrysler Ltd responded

Hello Ens123, We're sorry to read that you were displeased with your experience with our Parts Department. Unfortunately, there is a strict policy when it comes to cutting keys for vehicles...for obvious reasons. We understand that you were trying to process a repossession of a vehicle for a leasing company, however, we cannot cut a key for someone that does not have proper documentation to show they are the owner of a vehicle before we cut a key. Even though you have an invoice showing that you purchased a key from us in the past (with the correct documentation for that key), it does not mean that you can then have other keys cut without the documentation for those keys. We can assure you that this has nothing to with profiling, and only to do with the Chrysler Canada policy when it comes to cutting keys - if you can't show that you own the vehicle, we cannot provide you with a replacement key. If you require further explanation of the Chrysler Canada policy on this matter, please feel free to call us and we would be glad to explain it further.

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