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Donnelly Mitsubishi

Ottawa, ON

4.4
222 Reviews

492 Terry Fox Drive

Ottawa, ON

K2T 1L3

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222 Reviews of Donnelly Mitsubishi

December 21, 2023

This was my initial dealing with Donnelly Mitsubishi and I was overwhelmed with the great service. Typically, I feel that I'm at the mercy of the service department and hope for the best. Not the case at More

by Garbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Berg, Erica
December 10, 2023

Donnelly KIA service has always been very friendly, professional and helpful. In the ten years I have dealt with them I have never had a problem. The addition of the online booking system has been usef More

by phyljohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not noted
November 28, 2023

The customer service is very good and the service was excellent. They are also very helpful. More

by Suze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not remembering the name
November 21, 2023

Matt and team always make my experience the best possible! Recommend Donnelly service department more than any place I have been. More

by dsteen2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
November 08, 2023

Staff is always pleasant, work well- done, but I had an appointment for oil & tire change, with the inspection & they had it all day. Finished late in day, so couldn’t pick up car till next day. I would More

by Jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
November 04, 2023

The garage is not scaled enough to handle the dealership traffic. It takes weeks to schedule an appointment. Not optimal when your vehicle is under warranty and require dealership service. More

by rlreath
Recommend Dealer
No
Employees Worked With
Garage
November 03, 2023

Great friendly service. Always appreciate the work being done on time. They never try to sell you services or products you don’t need. More

by nicolescromeda
Recommend Dealer
Yes
Employees Worked With
Parthiban T
October 28, 2023

Always excellent service at Donnelly Mitsubishi. Starting with Lee and Erica (and Steve) at the service counter- they are always friendly and helpful! To the techs - Zach who usually works on my ca More

by Kerry
Recommend Dealer
Yes
Employees Worked With
Lee, Erica, Zach
October 14, 2023

Aidan Gerber and Abdul Dagmach’s customer service is above any expectation! Thank you to you both! Btw it’s new Kia vehicle but I couldn’t choose that More

by Sunny
Recommend Dealer
Yes
Employees Worked With
Aidan Gerber and Abdul Dagmach
October 12, 2023

Other than it took a long time to get my Sportage repaired I had friendly service More

by bettystanistreet
Recommend Dealer
Yes
Employees Worked With
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