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Donnelly Mitsubishi

Ottawa, ON

4.5
216 Reviews

492 Terry Fox Drive

Ottawa, ON

K2T 1L3

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216 Reviews of Donnelly Mitsubishi

January 27, 2024

Efficient service . They listened to what my needs were and met them and were able to provide me with what I requested in a timely manner More

by jaimie.young
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tarek, Abdul, and Chris
January 22, 2024

Good and reliable service. The service was good and they offered complementary checks also with it More

by ahmad moeed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul
January 20, 2024

I have been going to this dealership for past 5 years since I bought my car there. Everyone is always super friendly and very helpful. Thank you. More

by jomclean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica, Kyle
January 07, 2024

The service that was performed on our Sorrento on Saturday 6/24 was excellent. Staff were very polite and accommodating. Would recommend this place of business and will definitely be coming back her More

by djolson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names
December 21, 2023

This was my initial dealing with Donnelly Mitsubishi and I was overwhelmed with the great service. Typically, I feel that I'm at the mercy of the service department and hope for the best. Not the case at More

by Garbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Berg, Erica
December 10, 2023

Donnelly KIA service has always been very friendly, professional and helpful. In the ten years I have dealt with them I have never had a problem. The addition of the online booking system has been usef More

by phyljohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not noted
November 28, 2023

The customer service is very good and the service was excellent. They are also very helpful. More

by Suze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not remembering the name
November 21, 2023

Matt and team always make my experience the best possible! Recommend Donnelly service department more than any place I have been. More

by dsteen2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
November 08, 2023

Staff is always pleasant, work well- done, but I had an appointment for oil & tire change, with the inspection & they had it all day. Finished late in day, so couldn’t pick up car till next day. I would More

by Jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
November 04, 2023

The garage is not scaled enough to handle the dealership traffic. It takes weeks to schedule an appointment. Not optimal when your vehicle is under warranty and require dealership service. More

by rlreath
Recommend Dealer
No
Employees Worked With
Garage
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