492 Terry Fox Drive
Ottawa, ON K2T 1L3
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Was very friendly and accommodating, helped me out with the price and kept me well informed despite being late.
Got an oil change & new wiper blades installed. Very fast & efficient as usual. My dealer since 2012 .
Good customer service. Update on progress and suggestions made. Quickly accommodated. Pleasure to deal with.
Awful maintenance experience..I’ve brought my care here 2 times. First they forgot to do any work at all and I needed my car so I just took it and got it fixed elsewhere , second time they told me I HAD to buy new lug nuts for the rims I had on, they failed to tell me if I used these on other rims they would destroy them. My summer rims are now ruined. Btw I was using the same lug nuts for years on both rims with no issues. They also told me my car was ready for pick up and when I would arrive it was not even worked on. I complained they did nothing, I told them the service was awful, they denied it and now text and email me asking when I’ll be back despite me telling them to leave me alone and how unimpressed I was. Also the people working the counter in maintenance are dismissive and clearly do not care about the customer.
I had great experience with KIA Donnely. The service was done according to my expectations with very helpful staff.
Purchasing my dream vehicle was a breeze ! Kamron was great, quick response time and great customer service
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