Donnelly Mitsubishi
Ottawa, ON
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222 Reviews of Donnelly Mitsubishi
Exceptional duo, Tarek and Abdul, provided outstanding assistance in getting a new Outlander PHEV for my family and me. We look forward to enjoying their ongoing service and support for years to come. Lov assistance in getting a new Outlander PHEV for my family and me. We look forward to enjoying their ongoing service and support for years to come. Love our new stylish and eco-friendly SUV. Thanks guys! More
Todd Cassidy provided the best customer service I’ve had anywhere in years. He anticipated my needs, responded promptly and courteously to my emails and phone calls. Thanks Todd, you are the best! anywhere in years. He anticipated my needs, responded promptly and courteously to my emails and phone calls. Thanks Todd, you are the best! More
Sales consultant Robert De Farias was very knowledgeable, personable and easy to work with to find a used vehicle right for my needs. He provided me with lots of information on the vehicle I ended up select personable and easy to work with to find a used vehicle right for my needs. He provided me with lots of information on the vehicle I ended up selecting and he gave me the User Manuals to review at home while the vehicle was being readied for handover. On thé day the vehicle was ready I had another list of questions that Robert answered for me. He made the entire experience a pleasant one. More
Horrible doesn’t begin to describe it , a mix of carelessness and incompetence , a month waiting for a few parts and a phone call confirming the arrival of the parts ; phone call that never happened carelessness and incompetence , a month waiting for a few parts and a phone call confirming the arrival of the parts ; phone call that never happened and all that to loose those parts ; for the last 2 weeks they have been looking for those parts in the parts department and they can’t find them (so they said)and the guy that knows where they may be is on holidays and unreachable , and i know all this because i’ve been going asking for these parts , phone calls telling me if the found them or not never happen , i’m still waiting for those phone calls , in the mean time i can’t use my car because of the leak for which i need those parts More
I was there due to my engine light being on. They spotter an issue with the fog lights as well.. The staff was extremely polite & helpful. I was told that after the repair did a check before I p They spotter an issue with the fog lights as well.. The staff was extremely polite & helpful. I was told that after the repair did a check before I picked up the vehicle & said all was good. After I got home my husband filled my car with gas & noticed the headlight was out.He had to get it replaced in early am before our vacation. It may have been a fluke however it was disappointing since we had just left the garage. Kind regards, More