Donnelly Mitsubishi

My new PHEV needed its first maintenance check and I was able to drop it off the night before. Blake was helpful & flexible when I hadn’t signed a document upon dropping the keys off. He sent me a PDF I c able to drop it off the night before. Blake was helpful & flexible when I hadn’t signed a document upon dropping the keys off. He sent me a PDF I could sign and send back to him. I would prefer the service depot had hours that extended beyond the work day and while they do have a shuttle, the timing just didn’t work for me. More

Donnelly Kia. Service rep John and driver Jordan were great. John I believe helped me get service for the best price and went back and entered previous service for my reward points. Jordan shuttled me ho great. John I believe helped me get service for the best price and went back and entered previous service for my reward points. Jordan shuttled me home and back and even mid day came to get my summer tires for switch out. Both very pleasant to deal with. More

Not pleased this was my second attempt at an oil change. Booked a week ago showed up stated they called and I stated I received no phone call nor email stating it was cancelled. My second experien change. Booked a week ago showed up stated they called and I stated I received no phone call nor email stating it was cancelled. My second experience was fine. More

Appreciated the great service we were given. Andreas went above and beyond finding is a car and making it happen quickly. Was a great experience. above and beyond finding is a car and making it happen quickly. Was a great experience. More

Service I have been very pleased with my Kia Optima and the dealership. The new set up for service appointments is great. That is enough, I am not prepared to I have been very pleased with my Kia Optima and the dealership. The new set up for service appointments is great. That is enough, I am not prepared to be told how much I should say! Scrap this clause.. More

My visit today was to update my car software and fix a little noise in my car. Service was excellent,fast and efficient, stuff were great and waiting room with wifi,coffee and snacks was an excellent choi little noise in my car. Service was excellent,fast and efficient, stuff were great and waiting room with wifi,coffee and snacks was an excellent choice to spend the waiting time in a snowy day. Thank you guys More

My last service visit at Donnelly’s was smooth and pleasant. Everything was on time and service was quick. The service desk staff person was especially helpful — friendly, informative and accommodati pleasant. Everything was on time and service was quick. The service desk staff person was especially helpful — friendly, informative and accommodating. More

Highly recommend the Service Centre. The service people are knowledgeable and helpful. Not impressed with my 2018 Kia Sportage. It has let me down from day one. are knowledgeable and helpful. Not impressed with my 2018 Kia Sportage. It has let me down from day one. More

Erratic acceleration of 2019 KIA Excel 2 The acceleration of the above car, was at times, quite erratic. It would accelerate normally, and then for no apparent reason start losing engine spe The acceleration of the above car, was at times, quite erratic. It would accelerate normally, and then for no apparent reason start losing engine speed and power, going down to a virtual stall, EVEN ON HWY_417. Nothing could be done until the car was virtually stalled and then it would resume power. (The Police pulled me over for that incident.) It was quite terrifying. The dealership politely explained to me that the accelerator pedal used a "potentiometer" (volume control) which had gotten intermittent. They were very polite and understanding and, ingratitude, I completely filled up their loaner car's gas tank - which was not required. We left on good terms. More

great service, friendly, polite and helpful. Rates were reasonable and the staff keep you informed on your vehicle being ready so you don’t have to wait. Excellent service. reasonable and the staff keep you informed on your vehicle being ready so you don’t have to wait. Excellent service. More