Donnelly Mitsubishi

My last service visit at Donnelly’s was smooth and pleasant. Everything was on time and service was quick. The service desk staff person was especially helpful — friendly, informative and accommodati pleasant. Everything was on time and service was quick. The service desk staff person was especially helpful — friendly, informative and accommodating. More

Highly recommend the Service Centre. The service people are knowledgeable and helpful. Not impressed with my 2018 Kia Sportage. It has let me down from day one. are knowledgeable and helpful. Not impressed with my 2018 Kia Sportage. It has let me down from day one. More

Erratic acceleration of 2019 KIA Excel 2 The acceleration of the above car, was at times, quite erratic. It would accelerate normally, and then for no apparent reason start losing engine spe The acceleration of the above car, was at times, quite erratic. It would accelerate normally, and then for no apparent reason start losing engine speed and power, going down to a virtual stall, EVEN ON HWY_417. Nothing could be done until the car was virtually stalled and then it would resume power. (The Police pulled me over for that incident.) It was quite terrifying. The dealership politely explained to me that the accelerator pedal used a "potentiometer" (volume control) which had gotten intermittent. They were very polite and understanding and, ingratitude, I completely filled up their loaner car's gas tank - which was not required. We left on good terms. More

great service, friendly, polite and helpful. Rates were reasonable and the staff keep you informed on your vehicle being ready so you don’t have to wait. Excellent service. reasonable and the staff keep you informed on your vehicle being ready so you don’t have to wait. Excellent service. More

Service was friendly and professional . I was given a price in a timely manner and my problem was also resolved in a timely manner . My questions were addressed to my satisfaction, in spite of it being a price in a timely manner and my problem was also resolved in a timely manner . My questions were addressed to my satisfaction, in spite of it being a stressful situation , I felt relieved that my fix was accomplished in a few hours and I was back on the road again . Thanks to John and the service staff . More

Poor service.They didn’t rebook my appointment. Got one Poor service. They didn’t rebook my appointment. Got one 3 weeks later. Always trying to get me to spend more money on unnecessary parts. Poor service. They didn’t rebook my appointment. Got one 3 weeks later. Always trying to get me to spend more money on unnecessary parts. More

Honest, courteous , and exceptionally professional. My amazing sales man was Andreas. He was super helpful and very accommodating. Any questions were answered , strait forward, and honest. My trade in My amazing sales man was Andreas. He was super helpful and very accommodating. Any questions were answered , strait forward, and honest. My trade in was also very good. I also got winter tires thrown in!! So very happy with my new Outlander, and over the top happy with the deal also! Wouldn't think of dealing anywhere else. What a great team. More

Great people always eager to help.Have just purchased my Great people always eager to help. Have just purchased my second vehicle and always refer to others. Thank you again and looking forward. Great Pro Great people always eager to help. Have just purchased my second vehicle and always refer to others. Thank you again and looking forward. Great Product! More

Service Excellent service. Friendly. Staff go above and beyond to help you. Great overall experience. Will be nice to see renovation completed.Many thanks. Se Excellent service. Friendly. Staff go above and beyond to help you. Great overall experience. Will be nice to see renovation completed.Many thanks. See you next time More

My car was ready on time with no surprises. Thanks guys! Great experience!! I was please with being able to book my appointment on line and everything was done to my satisfaction. I will use them again. Great experience!! I was please with being able to book my appointment on line and everything was done to my satisfaction. I will use them again. More