Donnelly Mitsubishi

Well received by Blake and kept informed of progress...good advisor to deal with. Service improved since last visit. Thank you for that and the reasonable pricrs progress...good advisor to deal with. Service improved since last visit. Thank you for that and the reasonable pricrs More

Attentive personal service; strong product knowledge; clean, well turned out dealership, pleasant purchase experience. My sales associate, Mr Liam Lawless was the deciding factor for me. The Stinger spea clean, well turned out dealership, pleasant purchase experience. My sales associate, Mr Liam Lawless was the deciding factor for me. The Stinger speaks for itself, but Liam took it up on himself to go above and beyond to not only meet my buying needs but to establish a genuine relationship and rapport. I very much appreciate this. Liam is a natural and a definite asset to the Kia team. This specific service appointment was pain free. I was greeted in a friendly manner, tended to right away, waited a reasonable amount of time, and to my knowledge received the quality services I was there to receive. No issues whatsoever. More

ok but limited discussion Lacking signage for access to dealership and service department. Service writer conducted steps upon entrance without speaking with me. I wasn't su Lacking signage for access to dealership and service department. Service writer conducted steps upon entrance without speaking with me. I wasn't sure he even knew why I was there. More

My latest visit to Kanata Mitsubishi was great both from a customer service (main reason why I keep buying your products) & a positive mechanical outcome. a customer service (main reason why I keep buying your products) & a positive mechanical outcome. More

My new PHEV needed its first maintenance check and I was able to drop it off the night before. Blake was helpful & flexible when I hadn’t signed a document upon dropping the keys off. He sent me a PDF I c able to drop it off the night before. Blake was helpful & flexible when I hadn’t signed a document upon dropping the keys off. He sent me a PDF I could sign and send back to him. I would prefer the service depot had hours that extended beyond the work day and while they do have a shuttle, the timing just didn’t work for me. More

Donnelly Kia. Service rep John and driver Jordan were great. John I believe helped me get service for the best price and went back and entered previous service for my reward points. Jordan shuttled me ho great. John I believe helped me get service for the best price and went back and entered previous service for my reward points. Jordan shuttled me home and back and even mid day came to get my summer tires for switch out. Both very pleasant to deal with. More

Not pleased this was my second attempt at an oil change. Booked a week ago showed up stated they called and I stated I received no phone call nor email stating it was cancelled. My second experien change. Booked a week ago showed up stated they called and I stated I received no phone call nor email stating it was cancelled. My second experience was fine. More

Appreciated the great service we were given. Andreas went above and beyond finding is a car and making it happen quickly. Was a great experience. above and beyond finding is a car and making it happen quickly. Was a great experience. More

Service I have been very pleased with my Kia Optima and the dealership. The new set up for service appointments is great. That is enough, I am not prepared to I have been very pleased with my Kia Optima and the dealership. The new set up for service appointments is great. That is enough, I am not prepared to be told how much I should say! Scrap this clause.. More

My visit today was to update my car software and fix a little noise in my car. Service was excellent,fast and efficient, stuff were great and waiting room with wifi,coffee and snacks was an excellent choi little noise in my car. Service was excellent,fast and efficient, stuff were great and waiting room with wifi,coffee and snacks was an excellent choice to spend the waiting time in a snowy day. Thank you guys More