Donnelly Mitsubishi

Very satisfied with the service call. The staff was friendly and knowledgeable and the work was completed in a timely manner. Even had a few chuckles! friendly and knowledgeable and the work was completed in a timely manner. Even had a few chuckles! More

Respectful, No Pressure Buying Experience COVID-19 CONDITIONS: Set up appointment for viewing used vehicle. Andreas met me outside at the car. Supplied information about the car. Knowledgeably COVID-19 CONDITIONS: Set up appointment for viewing used vehicle. Andreas met me outside at the car. Supplied information about the car. Knowledgeably answered all my questions and any that he wasn't sure on, he supplied to me after my test drive. Communicated over text and calls after initial visit. Set up a second appoint to purchase vehicle. During both appointments, Andreas was respectful and courteous. Never tried to pressure me into buying the vehicle at any time. Let me ask as many questions as I need to, to feel comfortable with the vehicle and the purchase. The dealership is abiding by social distancing procedures. Hand sanitizer is available, all test drives are sanitized and all conversations are at a 2M distance. Would recommend this sales person. He is not your typical sales bully. Disclaimer Info: - Female - Highly prepared - Used vehicle purchase - First time at dealership, found online (not referred to by friends or family) More

Mervin Excellent service as always. Service technician was very professional and helpful. Our car was ready in good time and waiting room was very pleasant. Excellent service as always. Service technician was very professional and helpful. Our car was ready in good time and waiting room was very pleasant. Everything was clean and very sanitized. More

Excellent service, I was amazed at all the precautions they took to sanitize the workplace and protect their staff and clients. Staff was courteous and provided valuable information. they took to sanitize the workplace and protect their staff and clients. Staff was courteous and provided valuable information. More

Friendly, personable and professional service completed by qualified staff. Always happy to deal with the Donnelly staff. Trusted partners in our vehicle care and maintenance. by qualified staff. Always happy to deal with the Donnelly staff. Trusted partners in our vehicle care and maintenance. More

While service was great, the steps taken to make everyone safe seemed to be breaking down or missing. There were no health surveys and the hand washer was broken. I had requested to drop off my keys and pick safe seemed to be breaking down or missing. There were no health surveys and the hand washer was broken. I had requested to drop off my keys and pick up in the lot, however this seemed to catch service by surprise. Finally given that we are in the 21st century I was surprised to see a most pen and paper based solution, requiring me to write down all of the information that I have provided and now stored in your computers. More

Well received by Blake and kept informed of progress...good advisor to deal with. Service improved since last visit. Thank you for that and the reasonable pricrs progress...good advisor to deal with. Service improved since last visit. Thank you for that and the reasonable pricrs More

Attentive personal service; strong product knowledge; clean, well turned out dealership, pleasant purchase experience. My sales associate, Mr Liam Lawless was the deciding factor for me. The Stinger spea clean, well turned out dealership, pleasant purchase experience. My sales associate, Mr Liam Lawless was the deciding factor for me. The Stinger speaks for itself, but Liam took it up on himself to go above and beyond to not only meet my buying needs but to establish a genuine relationship and rapport. I very much appreciate this. Liam is a natural and a definite asset to the Kia team. This specific service appointment was pain free. I was greeted in a friendly manner, tended to right away, waited a reasonable amount of time, and to my knowledge received the quality services I was there to receive. No issues whatsoever. More

ok but limited discussion Lacking signage for access to dealership and service department. Service writer conducted steps upon entrance without speaking with me. I wasn't su Lacking signage for access to dealership and service department. Service writer conducted steps upon entrance without speaking with me. I wasn't sure he even knew why I was there. More

My latest visit to Kanata Mitsubishi was great both from a customer service (main reason why I keep buying your products) & a positive mechanical outcome. a customer service (main reason why I keep buying your products) & a positive mechanical outcome. More