Back

Donnelly Mitsubishi

Ottawa, ON

4.4
229 Reviews

492 Terry Fox Drive

Ottawa, ON

K2T 1L3

Directions

Is this your dealership?

By Type

229 Reviews of Donnelly Mitsubishi

November 23, 2020

Always a pleasant experience Service counter very Always a pleasant experience Service counter very friendly and courteous always accommodating and offered a ride pick up if needed also informative More

by Kim_malone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew basmajian
November 14, 2020

I was booked for a routine oil change ; car went in at scheduled time ,and was delivered back to me quickly. All safety protocols were observed. Very efficient ! More

by Barry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl
November 07, 2020

The job was done professionally to my satisfaction , the attendant was very good, willing to assist and communication was excellent, they helped me out in every way More

by mcdowells2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
October 31, 2020

Easy drop off and pick up -work was done efficiently loved the Uber drop-off and pick-up. Staff was friendly and care was made to ensure all Covid restrictions were followed More

by tthlacey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela
October 30, 2020

Great appointment was able to get everything done expected and more as i was informed i needed brakes. Thanks this dealership cares. Until next service. More

by Dstephens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
October 29, 2020

I booked appt for oil change and to look at front brakes for 230. After waiting for two and a half hours they came and told me they wouldn’t have enough time to change the brakes today but to come back the More

by Sherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew
October 27, 2020

First service visit; a truly positive service visit experience. Courteous and obliging service desk staff. Sound Covid 19 protocols. No issues with service itself. Plan to continue to use the dealershi More

by Fernando.ottawa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A. Potter
October 25, 2020

The service was Quick and friendly - the garage was very clean and Angela took precautionary measures during this pandemic by wiping down surfaces in order to avoid spread of virus. More

by Carol Dworschak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Potter, tech 7141
October 22, 2020

People friendly but took way too long. Overbooked jobs I believe. Tire change and oil change 2 1/2 hrs. Other customers complaining about time waiting. One said she’d never cone back. More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake
October 04, 2020

Client-oriented agents- Personable associates (sales and finances). All associates were very professional, kind, and courteous. They know their trade, helped me make the right decision without being overwhe More

by florencelafontant2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Réjean, Andreas and Ben
...
17
...