
Donnelly Mitsubishi
Ottawa, ON
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229 Reviews of Donnelly Mitsubishi
Always a pleasant experience Service counter very Always a pleasant experience Service counter very friendly and courteous always accommodating and offered a ride pick up if needed also informative Always a pleasant experience Service counter very friendly and courteous always accommodating and offered a ride pick up if needed also informative and advised what next service is required More
I was booked for a routine oil change ; car went in at scheduled time ,and was delivered back to me quickly. All safety protocols were observed. Very efficient ! scheduled time ,and was delivered back to me quickly. All safety protocols were observed. Very efficient ! More
The job was done professionally to my satisfaction , the attendant was very good, willing to assist and communication was excellent, they helped me out in every way attendant was very good, willing to assist and communication was excellent, they helped me out in every way More
Easy drop off and pick up -work was done efficiently loved the Uber drop-off and pick-up. Staff was friendly and care was made to ensure all Covid restrictions were followed loved the Uber drop-off and pick-up. Staff was friendly and care was made to ensure all Covid restrictions were followed More
Great appointment was able to get everything done expected and more as i was informed i needed brakes. Thanks this dealership cares. Until next service. expected and more as i was informed i needed brakes. Thanks this dealership cares. Until next service. More
I booked appt for oil change and to look at front brakes for 230. After waiting for two and a half hours they came and told me they wouldn’t have enough time to change the brakes today but to come back the for 230. After waiting for two and a half hours they came and told me they wouldn’t have enough time to change the brakes today but to come back the next morning. Three and a half hours before close should have been enough time .. They shouldn’t have booked me in if that wasn’t enough time when the problem was exactly what I said it was so no surprises. Very unsatisfied!!!! More
First service visit; a truly positive service visit experience. Courteous and obliging service desk staff. Sound Covid 19 protocols. No issues with service itself. Plan to continue to use the dealershi experience. Courteous and obliging service desk staff. Sound Covid 19 protocols. No issues with service itself. Plan to continue to use the dealership. Highly recommended. More
The service was Quick and friendly - the garage was very clean and Angela took precautionary measures during this pandemic by wiping down surfaces in order to avoid spread of virus. clean and Angela took precautionary measures during this pandemic by wiping down surfaces in order to avoid spread of virus. More
People friendly but took way too long. Overbooked jobs I believe. Tire change and oil change 2 1/2 hrs. Other customers complaining about time waiting. One said she’d never cone back. believe. Tire change and oil change 2 1/2 hrs. Other customers complaining about time waiting. One said she’d never cone back. More
Client-oriented agents- Personable associates (sales and finances). All associates were very professional, kind, and courteous. They know their trade, helped me make the right decision without being overwhe finances). All associates were very professional, kind, and courteous. They know their trade, helped me make the right decision without being overwhelming. More