Donnelly Mitsubishi

The service was Quick and friendly - the garage was very clean and Angela took precautionary measures during this pandemic by wiping down surfaces in order to avoid spread of virus. clean and Angela took precautionary measures during this pandemic by wiping down surfaces in order to avoid spread of virus. More

People friendly but took way too long. Overbooked jobs I believe. Tire change and oil change 2 1/2 hrs. Other customers complaining about time waiting. One said she’d never cone back. believe. Tire change and oil change 2 1/2 hrs. Other customers complaining about time waiting. One said she’d never cone back. More

Client-oriented agents- Personable associates (sales and finances). All associates were very professional, kind, and courteous. They know their trade, helped me make the right decision without being overwhe finances). All associates were very professional, kind, and courteous. They know their trade, helped me make the right decision without being overwhelming. More

Second time to this dealership and I was dealt with in professional, and courteous way. Blake the service advisor was friendly and empathetic to my needs. professional, and courteous way. Blake the service advisor was friendly and empathetic to my needs. More

I was disappointed I’m suppose to get free oil change comes with my warranty packages , but apparently they didn’t known this and I end up paying for the oil change . I’m not sure if he didn’t know the c comes with my warranty packages , but apparently they didn’t known this and I end up paying for the oil change . I’m not sure if he didn’t know the computer enough to make the changes But next time I’m suppose to let them know of my free oil change ? And I know when they read of the sheet of things they did is not true cause my windshield is cracked and they said oh your windshield as no issues, i might be a women but I’m not stupid I know what’s done and what’s not . More

Service was ok. When I purchased my car back in June, it was awful. Bought 5 vehicle there. Will never purchase another vehicle there . Done was awful. Bought 5 vehicle there. Will never purchase another vehicle there . Done More

Great service and the Donnelly customer points certainly make a difference! I would recommend to other people. The best place to get my RVR serviced. make a difference! I would recommend to other people. The best place to get my RVR serviced. More

Great purchase experience at Donnelly Kia! Purchased a new Sportage, never witnessed any pushiness or typical sales tactics, very refreshing to see and be treated well. Nice to work with an ho Purchased a new Sportage, never witnessed any pushiness or typical sales tactics, very refreshing to see and be treated well. Nice to work with an honest sales team and fair numbers. From the test drive, to negotiations to finance office to delivery all went very smoothly, and everyone was very knowledgeable and helpful! Would purchase again and recommend this dealership with no hesitation. More

Always polite and straightforward at Donnelly Mitsubishi. I wasn’t happy having to get the car repaired but it was handled very professionally and politely. 113 K on my Outlander and needed a new transmissi I wasn’t happy having to get the car repaired but it was handled very professionally and politely. 113 K on my Outlander and needed a new transmission? Not happy. But can’t fault the dealer. More

Brought my car in Monday night for appointment Tuesday morning 7am picked up at 4:30 pm Tuesday In the past if something was wrong with the car above and beyond what they were supposed to do they would c morning 7am picked up at 4:30 pm Tuesday In the past if something was wrong with the car above and beyond what they were supposed to do they would call me with the problem. Well engine light was on which they notice they said in the morning when they brought the car in to the shop. Well no one even bother to check the light or what was wrong with the issue. When I mention to them that the light was on they basically shuttled me off I was not impressed with their answer This is my 2nd outlander I’ve owned along with the wife who has a lancer. $100,000 spent on cars with Mitsubishi and thousands of dollars in maintenance for the cars . I would think that they would want to treat me a little better since my outlander is 7 yrs old now and will be looking for a new vehicle before the end of the year. Again not impressed with the attitude I received More