Donnelly Mitsubishi

I came in to get my Ralliart serviced came in the day of the appointment only to know they ordered the wrong oil and filter. I had to explain the car to the service guy over and over again and he would just the appointment only to know they ordered the wrong oil and filter. I had to explain the car to the service guy over and over again and he would just look at the sky and say “oh really”. Go somewhere else, dont waste your time there. I would recommend bank street mitsubishi! More

Good service car was ready at time promised . Blake was friendly and was notified when vehicle was ready to be pickup. Everything was done that I asked to be. friendly and was notified when vehicle was ready to be pickup. Everything was done that I asked to be. More

The employees in the service dep. are always very accommodating and helpful. The technician have kept our car running like new for all those years years. accommodating and helpful. The technician have kept our car running like new for all those years years. More

Always a pleasant experience Service counter very Always a pleasant experience Service counter very friendly and courteous always accommodating and offered a ride pick up if needed also informative Always a pleasant experience Service counter very friendly and courteous always accommodating and offered a ride pick up if needed also informative and advised what next service is required More

I was booked for a routine oil change ; car went in at scheduled time ,and was delivered back to me quickly. All safety protocols were observed. Very efficient ! scheduled time ,and was delivered back to me quickly. All safety protocols were observed. Very efficient ! More

The job was done professionally to my satisfaction , the attendant was very good, willing to assist and communication was excellent, they helped me out in every way attendant was very good, willing to assist and communication was excellent, they helped me out in every way More

Easy drop off and pick up -work was done efficiently loved the Uber drop-off and pick-up. Staff was friendly and care was made to ensure all Covid restrictions were followed loved the Uber drop-off and pick-up. Staff was friendly and care was made to ensure all Covid restrictions were followed More

Great appointment was able to get everything done expected and more as i was informed i needed brakes. Thanks this dealership cares. Until next service. expected and more as i was informed i needed brakes. Thanks this dealership cares. Until next service. More

I booked appt for oil change and to look at front brakes for 230. After waiting for two and a half hours they came and told me they wouldn’t have enough time to change the brakes today but to come back the for 230. After waiting for two and a half hours they came and told me they wouldn’t have enough time to change the brakes today but to come back the next morning. Three and a half hours before close should have been enough time .. They shouldn’t have booked me in if that wasn’t enough time when the problem was exactly what I said it was so no surprises. Very unsatisfied!!!! More

First service visit; a truly positive service visit experience. Courteous and obliging service desk staff. Sound Covid 19 protocols. No issues with service itself. Plan to continue to use the dealershi experience. Courteous and obliging service desk staff. Sound Covid 19 protocols. No issues with service itself. Plan to continue to use the dealership. Highly recommended. More