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Donnelly Mitsubishi

Ottawa, ON

4.4
229 Reviews

492 Terry Fox Drive

Ottawa, ON

K2T 1L3

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229 Reviews of Donnelly Mitsubishi

March 04, 2021

Staff are always friendly and helpful, although I always spend more money than I expect to, I appreciate that they are looking after my car well but sometimes I feel a little overwhelmed as there seems to b More

by Donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake
February 10, 2021

I had a no-cost ECM update to my 2015 Kia Soul from a product recall notice. Drive-in and touch-free service was prompt, pleasant and done within the estimated time I would have rated 5 stars but the h More

by Ian S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
only saw the reception staff
February 07, 2021

I always get my car serviced at Donnelly Kia, and have always had excellent service from them. They have always been very helpful and polite. More

by Bob lambert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Basmajian
February 03, 2021

Donnelly Kia. Great service and really helpful during this difficult time. I called them for a delivery and pickup solution and they went beyond my expectations. Very satisfied with the service departmen More

by Robert D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnelly Kia service team
January 29, 2021

Very timely service. I appreciated that they worked quickly to attend to my car. Very easy to setup an appointment as well- and they communicate changes and confirmations effectively. More

by Ottawadriver223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake
January 21, 2021

The service guys were awesome and I truly appreciated their humor and fabulous service. Life is not easy for folks these days and they made me smile. More

by Thomsonbytheriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake and the other awesome guy to his right!
January 15, 2021

The service department is very friendly and helpful. The sales staff is very good as well and met my standards for politeness and good will. More

by sylhow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Murphy, Rejean, Derek
January 03, 2021

I came in to get my Ralliart serviced came in the day of the appointment only to know they ordered the wrong oil and filter. I had to explain the car to the service guy over and over again and he would just More

by Mattsabijon21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Blake and ken (service department)
December 16, 2020

Good service car was ready at time promised . Blake was friendly and was notified when vehicle was ready to be pickup. Everything was done that I asked to be. More

by customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake
December 01, 2020

The employees in the service dep. are always very accommodating and helpful. The technician have kept our car running like new for all those years years. More

by ogh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The young lady at the reception counter
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