Donnelly Mitsubishi

Easy drop off and pick up -work was done efficiently loved the Uber drop-off and pick-up. Staff was friendly and care was made to ensure all Covid restrictions were followed loved the Uber drop-off and pick-up. Staff was friendly and care was made to ensure all Covid restrictions were followed More

Great appointment was able to get everything done expected and more as i was informed i needed brakes. Thanks this dealership cares. Until next service. expected and more as i was informed i needed brakes. Thanks this dealership cares. Until next service. More

I booked appt for oil change and to look at front brakes for 230. After waiting for two and a half hours they came and told me they wouldn’t have enough time to change the brakes today but to come back the for 230. After waiting for two and a half hours they came and told me they wouldn’t have enough time to change the brakes today but to come back the next morning. Three and a half hours before close should have been enough time .. They shouldn’t have booked me in if that wasn’t enough time when the problem was exactly what I said it was so no surprises. Very unsatisfied!!!! More

First service visit; a truly positive service visit experience. Courteous and obliging service desk staff. Sound Covid 19 protocols. No issues with service itself. Plan to continue to use the dealershi experience. Courteous and obliging service desk staff. Sound Covid 19 protocols. No issues with service itself. Plan to continue to use the dealership. Highly recommended. More

The service was Quick and friendly - the garage was very clean and Angela took precautionary measures during this pandemic by wiping down surfaces in order to avoid spread of virus. clean and Angela took precautionary measures during this pandemic by wiping down surfaces in order to avoid spread of virus. More

People friendly but took way too long. Overbooked jobs I believe. Tire change and oil change 2 1/2 hrs. Other customers complaining about time waiting. One said she’d never cone back. believe. Tire change and oil change 2 1/2 hrs. Other customers complaining about time waiting. One said she’d never cone back. More

Client-oriented agents- Personable associates (sales and finances). All associates were very professional, kind, and courteous. They know their trade, helped me make the right decision without being overwhe finances). All associates were very professional, kind, and courteous. They know their trade, helped me make the right decision without being overwhelming. More

Second time to this dealership and I was dealt with in professional, and courteous way. Blake the service advisor was friendly and empathetic to my needs. professional, and courteous way. Blake the service advisor was friendly and empathetic to my needs. More

I was disappointed I’m suppose to get free oil change comes with my warranty packages , but apparently they didn’t known this and I end up paying for the oil change . I’m not sure if he didn’t know the c comes with my warranty packages , but apparently they didn’t known this and I end up paying for the oil change . I’m not sure if he didn’t know the computer enough to make the changes But next time I’m suppose to let them know of my free oil change ? And I know when they read of the sheet of things they did is not true cause my windshield is cracked and they said oh your windshield as no issues, i might be a women but I’m not stupid I know what’s done and what’s not . More

Service was ok. When I purchased my car back in June, it was awful. Bought 5 vehicle there. Will never purchase another vehicle there . Done was awful. Bought 5 vehicle there. Will never purchase another vehicle there . Done More