Donnelly Mitsubishi

Did not advise the consumer properly with respect to warranty service as we dropped the car off anticipating the parts would be ordered and the maintenance finished that day. However, the initial appoin warranty service as we dropped the car off anticipating the parts would be ordered and the maintenance finished that day. However, the initial appointment was to assess the work required and order parts therefore we were without the vehicle for 2 full days. More

Great service all around. Our salesman Barton was awesome. Everyone was pleasent to deal with and there was no pressure tactics used. I would definitely buy from them again. awesome. Everyone was pleasent to deal with and there was no pressure tactics used. I would definitely buy from them again. More

Staff are very accommodating and friendly, despite this time of pandemic when everything is uncertain, they make you feel prioritized. Thanks a lot Kia Donnelly. time of pandemic when everything is uncertain, they make you feel prioritized. Thanks a lot Kia Donnelly. More

My service took longer than i had expected so Donnelly Kia booked a round uber trip for me to take me home and wait. Excellent service and professional staff! Kia booked a round uber trip for me to take me home and wait. Excellent service and professional staff! More

As usual service was great. They did more than just put on my snow tires, checking basics for spring and made me aware of ones that needed attention - happy customer BF on my snow tires, checking basics for spring and made me aware of ones that needed attention - happy customer BF More

Great service, every time! Staff look after you and your car, service is fast and they go the extra mile. Thank you for the great car care. car, service is fast and they go the extra mile. Thank you for the great car care. More

When I confirmed my service appointment the day before, I was nowhere to be found. Finally Megan said she would fit me in. Welcome was fine. This is the first service on my Soul with change of tires. I deci was nowhere to be found. Finally Megan said she would fit me in. Welcome was fine. This is the first service on my Soul with change of tires. I decided to wait in waiting room where the other person spent more than half an hour on the phone. A sign should say no Phone Calls. After two hours( I was told this would be the time span for this service), I went to pay. I was charged for tire storage ( which was supposed to be free for the first year). This was clarified. Then a charge for software upgrade...should have been charged to Kia. This was rectified too. All in all, not impressive for a first service. Staff were very polite and fixed the mistakes. More

Donnelly Kia sales representative James Morphy and finance manager Hasan Wahbeh were helpful and efficient when assisting me with the purchase of my new Kia Sorrento- a vehicle that I would highly rec finance manager Hasan Wahbeh were helpful and efficient when assisting me with the purchase of my new Kia Sorrento- a vehicle that I would highly recommend! More

Excellent service très rapide, courtois, surtout possibilité de rester sur place et attendre pour mon véhicule, ce qui a été grandement apprécié de ma part. possibilité de rester sur place et attendre pour mon véhicule, ce qui a été grandement apprécié de ma part. More

Vehicle was booked in promptly, service was done in a reasonable time. Happy with the work. Glad that they were able to accommodate due to severity of my issue. Thank you Blake! reasonable time. Happy with the work. Glad that they were able to accommodate due to severity of my issue. Thank you Blake! More