Donnelly Mitsubishi
Ottawa, ON
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216 Reviews of Donnelly Mitsubishi
My service took longer than i had expected so Donnelly Kia booked a round uber trip for me to take me home and wait. Excellent service and professional staff! Kia booked a round uber trip for me to take me home and wait. Excellent service and professional staff! More
As usual service was great. They did more than just put on my snow tires, checking basics for spring and made me aware of ones that needed attention - happy customer BF on my snow tires, checking basics for spring and made me aware of ones that needed attention - happy customer BF More
When I confirmed my service appointment the day before, I was nowhere to be found. Finally Megan said she would fit me in. Welcome was fine. This is the first service on my Soul with change of tires. I deci was nowhere to be found. Finally Megan said she would fit me in. Welcome was fine. This is the first service on my Soul with change of tires. I decided to wait in waiting room where the other person spent more than half an hour on the phone. A sign should say no Phone Calls. After two hours( I was told this would be the time span for this service), I went to pay. I was charged for tire storage ( which was supposed to be free for the first year). This was clarified. Then a charge for software upgrade...should have been charged to Kia. This was rectified too. All in all, not impressive for a first service. Staff were very polite and fixed the mistakes. More
Donnelly Kia sales representative James Morphy and finance manager Hasan Wahbeh were helpful and efficient when assisting me with the purchase of my new Kia Sorrento- a vehicle that I would highly rec finance manager Hasan Wahbeh were helpful and efficient when assisting me with the purchase of my new Kia Sorrento- a vehicle that I would highly recommend! More
Excellent service très rapide, courtois, surtout possibilité de rester sur place et attendre pour mon véhicule, ce qui a été grandement apprécié de ma part. possibilité de rester sur place et attendre pour mon véhicule, ce qui a été grandement apprécié de ma part. More
Vehicle was booked in promptly, service was done in a reasonable time. Happy with the work. Glad that they were able to accommodate due to severity of my issue. Thank you Blake! reasonable time. Happy with the work. Glad that they were able to accommodate due to severity of my issue. Thank you Blake! More
Staff are always friendly and helpful, although I always spend more money than I expect to, I appreciate that they are looking after my car well but sometimes I feel a little overwhelmed as there seems to b spend more money than I expect to, I appreciate that they are looking after my car well but sometimes I feel a little overwhelmed as there seems to be always something else to replace or repair. Service is great, prices are a little high. More
I had a no-cost ECM update to my 2015 Kia Soul from a product recall notice. Drive-in and touch-free service was prompt, pleasant and done within the estimated time I would have rated 5 stars but the h product recall notice. Drive-in and touch-free service was prompt, pleasant and done within the estimated time I would have rated 5 stars but the hood was not properly latched when I picked it up and it and rattled and lifted on the safety latch all the way home down the highway. More
I always get my car serviced at Donnelly Kia, and have always had excellent service from them. They have always been very helpful and polite. always had excellent service from them. They have always been very helpful and polite. More