Donnelly Kia

One of the best dealrships in Ottawa After a horrible experience with Kia on Huntclub where the sales person was very very aggressive, we went to Donelly to look for a car. The sales pers After a horrible experience with Kia on Huntclub where the sales person was very very aggressive, we went to Donelly to look for a car. The sales person that was recommended to us was Felina and she was one of the best sales persons we have ever worked with. That was over 5 years ago. We have since bought 4 more cars from Donelly and our experience was great every time. More

Great experience! Our experience at Donnelly Kia was wonderful! The sales representative, Felina, was patient and respectful of our limits and we walked away feeling li Our experience at Donnelly Kia was wonderful! The sales representative, Felina, was patient and respectful of our limits and we walked away feeling like we really did get the best deal for us. While in the dealership, everyone was friendly, kind and were genuinely interested in helping us purchase a vehicle that was right for us. Superb customer service and great deals- we won't hesitate to deal with them again! More

Great Experience! No pressure, friendly environment, great service, highly recommend over the other "treat you like a number" dealerships like Hunt Club Kia. It's not No pressure, friendly environment, great service, highly recommend over the other "treat you like a number" dealerships like Hunt Club Kia. It's not just about the price, it's about the service I received before and after purchasing. More

John the new sales manager @DonnellyKia1 just got screwed over tonight trying to bye a vehicle, do not trust John the sales manager. Ask them to throw a big deflector in with bu @DonnellyKia1 just got screwed over tonight trying to bye a vehicle, do not trust John the sales manager. Ask them to throw a big deflector in with buying a $40000 vehicle. Sure it will just increase your monthly payments by a buck or so. Got home pulled out the calculator and figured I am paying more for the bug deflector then it is listed for More

Don't waste your time... I went in to test drive a few of the used vehicles they had on the lot. After about 10mins someone finally came out of the building...... I do realiz I went in to test drive a few of the used vehicles they had on the lot. After about 10mins someone finally came out of the building...... I do realize it was a very warm day, but that is your JOB! The young man we dealt with had no idea what he was doing or what he was selling. After every question, he had to go inside to check, then I would have another question and again, back inside. I just drove the vehicles to get an idea and I left. Also, it was the first time that a dealer came in the car for a test drive......... I would never go back to look at the cars, let alone buy one. More

Never buy from here Went a test drove the vans. Then asked to buy that specific one. Went through the whole sales process and and they read me my sales receipt stating I Went a test drove the vans. Then asked to buy that specific one. Went through the whole sales process and and they read me my sales receipt stating I will be getting that (test driven vehicle) in red with a blu-Ray player. Couple days later they tell me come pick up my van and it is completely different then what was agreed upon. I go back in to talk with the sales guy and he leaves for 30min to go grab the 2 other guys we talked to for all 3 of them to harass me saying this is what I asked for: a model $3000 more with automatic doors, push button start, 2 DVD players and protection packages for things I do not have. All 3 of them lied to me trying to say they don't have my file when it was sitting in the office and I pointed at it and they wouldn't give me copies of things in my file. All in all went in and was told I bought and will receive a $30k vehicle and am now stuck with a $43k vehicle. Even the general manager is disrespectful and rude They are the worst car company don't ever go there! More

Wonderful Experience Constant Professionals. John and Krystof where a real joy to deal with and really do go to every length possible to give the best deal they can. Every Constant Professionals. John and Krystof where a real joy to deal with and really do go to every length possible to give the best deal they can. Every effort possible is put in to get you every savings they are able to. More

Incompetent and grossly negligient. Use them at your own risk. They seem to no knowledge about vehicles at all. Having warranty work done by them is not worth the cost of your own safet Use them at your own risk. They seem to no knowledge about vehicles at all. Having warranty work done by them is not worth the cost of your own safety. More

Unnerving and aggravating Everything is great until you sign the bottom line, I've bought two cars in past from the Donnelly's, never again after this, a very curbside feel to Everything is great until you sign the bottom line, I've bought two cars in past from the Donnelly's, never again after this, a very curbside feel to the handling of the sale More

Great Location Helpful and answered my questions clearly. Would buy definiately buy a kia again. It's a very reliable car and they gave me a good price. Helpful and answered my questions clearly. Would buy definiately buy a kia again. It's a very reliable car and they gave me a good price. More