Donnelly Kia

Good service and care The salesman is very warm heart. and service is wonderful. Every time for service ,I feel very satisfied. The sales consultant Felina Mastromarco is The salesman is very warm heart. and service is wonderful. Every time for service ,I feel very satisfied. The sales consultant Felina Mastromarco is owesome. She always makes you feel to be cared and important. Peter in the service part is very patient and professional. More

Purchased a 2011 Kia Sorento Horrible Service This SUV was riddled with steering rack issues. Had to take the vehicle in around 6x also for a shifter replacement. I also noted a chugging sensation This SUV was riddled with steering rack issues. Had to take the vehicle in around 6x also for a shifter replacement. I also noted a chugging sensation in the lower gears. I was told by the service manager himself that I would have to put up with the squeaking in the steering wheel boot area. I do! It's disgusting! The chugging is worse. Now the vehicle is off warranty. They are saying I did not come in the other times when I noted it while still under warranty so they cannot assist me. It's possible a module that they also replaced is faulty. Or it's my transmission. I have 118k on my vehicle and owe money on it at the bank. Even their finance guy got me screwed over with a high interest rate. All in all! The worst experience I have ever had at a dealership. With the exception of a few people in their service Dept who work hard to improve their image. If I were you. Shop elsewhere, it's not worth the aggravation! I'm also reporting this business to the BBB of Canada and other Consumer Alert Agencies! Truly Disappointed More

Good buying experience Our salesperson Lyam was helpful and made the buying experience ( which can be stressful ) better. He answered our questions and, if he wasn't sure, Our salesperson Lyam was helpful and made the buying experience ( which can be stressful ) better. He answered our questions and, if he wasn't sure, made sure we received the right answer. Thanks also to Kristoff who helped when we received the vehicle and to Ray in the parts department who is a pleasure to deal with. Thanks again to Lyam for his after sales service in making sure we were happy with our purchase and answered any questions we had after receiving the car. All in all a good buying experience. More

Friendly and helpful Fiona was helpful when I bought my rondo 3yrs ago...took the time to go over details. Peter and his team are always professional yet approachable whe Fiona was helpful when I bought my rondo 3yrs ago...took the time to go over details. Peter and his team are always professional yet approachable when it comes to dealing with maintenance and repairs. More

Great dealer! Great team! I've purchased a Rondo almost 3 years ago helped and advised by Felina Mastromarco. It works great. My next car will sure be a Kia from this dealer. I've purchased a Rondo almost 3 years ago helped and advised by Felina Mastromarco. It works great. My next car will sure be a Kia from this dealer. More

felina excellent experience with felina and the dealership. Would highly recommend both of them. Got a good deal and a great vehicle. It's our second Kia excellent experience with felina and the dealership. Would highly recommend both of them. Got a good deal and a great vehicle. It's our second Kia from Donnelly More

I would buy from Donnelly Kia I am planning on buying a SUV from Donnelly Kia and the person I dealt with was Felina Mastromarco and she was very polite, kind and easy to talk too. I am planning on buying a SUV from Donnelly Kia and the person I dealt with was Felina Mastromarco and she was very polite, kind and easy to talk too. Regards Colleen Morgan More

Excellent dealership and salesperson Felina Mastromarco. I have been very happy with Donnelly to date as they have come through with what they said they would. Felina Mastromarco, my salesperson, was very p I have been very happy with Donnelly to date as they have come through with what they said they would. Felina Mastromarco, my salesperson, was very professional and helpful when I bought the car and has continued to look after me since. My car, an Optima, has been 100% reliable since I bought it over 3 years ago and I love it. More

A Happy Customer Purchased a 2014 KIA Sorento at this dealership - vehicle has run very well and is extremely comfortable. PRO: Dealing with Felina was excellent. Ser Purchased a 2014 KIA Sorento at this dealership - vehicle has run very well and is extremely comfortable. PRO: Dealing with Felina was excellent. Service team (Peter, Kelly, Ray) are excellent too. CON: Sorento does not get the gas mileage advertised and required service is excessive. OVERALL: Happy I purchased this vehicle at this dealership and will deal with Felina for future needs. More

Excellent dealership I purchased my first Optima from Donnely KIA five year ago. The sales agent who assisted me was a Felina Mastromanco. I cannot say enough about Felina I purchased my first Optima from Donnely KIA five year ago. The sales agent who assisted me was a Felina Mastromanco. I cannot say enough about Felina. She did everything she could to assist in the purchase of the vehicle to make sure all expectations were met. She also made follow up phone calls to assure complete satisfaction. When my younger son start looking for a car, I recommended Donnely and Felina. He was very pleased with the service provided. This is the reason this year I got back to Donnely to purchase my second Optima. This year the sale person was Krystof Kolbik since Felina was in vacation. .Even if they don't have the car on their lot, they will do everything they can to get it delivered for you. Every time I go for service they will do everything in their power to make sure all of my needs were met More